Manage ServiceNow-based incident, change, and problem management processes. * Ensure application support aligns with business objectives and operational requirements. Required Qualifications * 5+ ...
Manage ServiceNow-based incident, change, and problem management processes. * Ensure application support aligns with business objectives and operational requirements. Required Qualifications * 5+ ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure In ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure In ...
Data Center Manager
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
IT Operations Manager
Reno, NV · On-site
Maintain operational excellence through standardized processes forIT Service Delivery includingasset management, change management, incident management, problem management, and service level ...
IT Operations Manager
Reno, NV · On-site
Maintain operational excellence through standardized processes forIT Service Delivery includingasset management, change management, incident management, problem management, and service level ...
Oversee incident and problem management to minimize downtime and ensure timely resolution. * Drive continuous improvement initiatives that optimize workflows and elevate the guest experience.
Quick apply
Oversee incident and problem management to minimize downtime and ensure timely resolution. * Drive continuous improvement initiatives that optimize workflows and elevate the guest experience.
Oversee incident and problem management to minimize downtime and ensure timely resolution. * Drive continuous improvement initiatives that optimize workflows and elevate the guest experience.
Oversee incident and problem management to minimize downtime and ensure timely resolution. * Drive continuous improvement initiatives that optimize workflows and elevate the guest experience.
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager (Night Shift)
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Manager (Night Shift)
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Deep knowledge of the ITIL framework and hands-on experience in change and problem management processes. Proficient in using collaboration tools such as MS Office, JIRA, ServiceNow, or equivalent ...
Deep knowledge of the ITIL framework and hands-on experience in change and problem management processes. Proficient in using collaboration tools such as MS Office, JIRA, ServiceNow, or equivalent ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager , AWS Opportunity for Military Community
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager , AWS Opportunity for Military Community
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager , AWS Opportunity for Military Community
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Data Center Infrastructure Delivery Manager , AWS Opportunity for Military Community
Sparks, NV · On-site
$170K/yr
... problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development ...
Performs root cause analysis and exercises appropriate problem management strategies. • Manages vendors during incidents, enhancements, or maintenance of the application. Qualifications : Required ...
Performs root cause analysis and exercises appropriate problem management strategies. • Manages vendors during incidents, enhancements, or maintenance of the application. Qualifications : Required ...
HCM Integration Specialist
Las Vegas, NV · On-site
Performs root cause analysis and exercises appropriate problem management strategies. * Manages vendors during incidents, enhancements, or maintenance of the application. Working on a range of system ...
HCM Integration Specialist
Las Vegas, NV · On-site
Performs root cause analysis and exercises appropriate problem management strategies. * Manages vendors during incidents, enhancements, or maintenance of the application. Working on a range of system ...
Problem Manager information
See Nevada salary details
$34.9K is the 25th percentile. Wages below this are outliers.
$28.5K - $36.6K
32% of jobs
$36.6K - $44.7K
2% of jobs
$44.7K - $52.8K
11% of jobs
The median wage is $54.9K / yr.
$52.8K - $60.9K
22% of jobs
$60.9K - $69K
5% of jobs
$75.6K is the 75th percentile. Wages above this are outliers.
$69K - $77.1K
4% of jobs
$77.1K - $85.2K
4% of jobs
$85.2K - $93.3K
5% of jobs
$93.3K - $101.4K
6% of jobs
$101.4K - $109.5K
6% of jobs
$109.5K - $117.6K
2% of jobs
$28.5K
$62.5K
$117.6K
How much do problem manager jobs pay per year?
What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a Problem Manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a Problem Manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

Senior Manager Hospitality Applications - OPEN FOR RELOCATION
Radiant System, IncLas Vegas, NV • On-site
Other
Posted 3 days ago
Job description
Title: Senior Manager Hospitality Applications
Location: Las Vegas, NV
Duration: Full Time
Position Summary:
We are seeking a Senior Manager, Hospitality Applications to lead a team responsible for supporting critical hospitality technology platforms across hotel operations. This role combines technical leadership with people management and is ideal for a hands-on leader who can mentor teams, manage escalations, and contribute to complex technical initiatives when needed.
This is not a traditional management-only role. The successful candidate will be expected to provide leadership and guidance while maintaining a strong understanding of hospitality application environments and operational support processes.
Key Responsibilities
- Lead, mentor, and develop a team of hospitality application professionals.
- Provide technical leadership and support for critical hospitality systems.
- Manage escalations, incident resolution, and production support activities.
- Partner with business stakeholders to ensure application stability and operational effectiveness.
- Support project delivery, system enhancements, upgrades, and implementations.
- Assist with high-priority issues and critical production incidents when required.
- Drive continuous improvement initiatives across support processes and service delivery.
- Collaborate with vendors and internal technology teams.
- Manage ServiceNow-based incident, change, and problem management processes.
- Ensure application support aligns with business objectives and operational requirements.
Required Qualifications
- 5+ years of leadership experience managing technical or application support teams.
- Experience mentoring, coaching, and developing technical staff.
- Strong background supporting hospitality technology applications.
- Experience managing production support, incident management, and application operations.
- Working knowledge of ServiceNow or similar ITSM platforms.
- Understanding of IBM iSeries / AS400 environments and their interaction with business applications.
- Strong communication and stakeholder management skills.
Preferred Qualifications
Experience supporting one or more of the following:
- LMS (Hospitality Management Systems)
- InfoGenesis POS
- VisionLine
- BarTech Minibar Systems
Industry experience in:
- Casino Resorts
- Hospitality Operations
- Hotel Technology
- Resort Management Systems