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Incident Problem Manager Jobs in Nevada (NOW HIRING)

ITIL know-how (Change, Incident, Problem, Release Management) * A problem-solver's mindset and the flexibility to work varied shifts, including on-call rotation The Fine Print * 21+ years of age

Understand and abide by Incident, Problem and Change management processes and procedures. * Production environment monitoring for alarms and performance issues on systems, applications, databases and ...

Understand and abide by Incident, Problem and Change management processes and procedures. * Production environment monitoring for alarms and performance issues on systems, applications, databases and ...

Understand and abide by Incident, Problem and Change management processes and procedures. * Production environment monitoring for alarms and performance issues on systems, applications, databases and ...

Follow Incident, Problem, and Change Management practices to support operational excellence. * Perform root cause analysis and develop corrective action plans for service disruptions. * Help build ...

SLA Management including Incident, problem, Configuration, Service request etc. * Daily review with the Country Managers * Periodic reviews with Customer and Vendors * MIS and Reporting Other Skills ...

Follow Incident, Problem, and Change Management practices to support operational excellence. * Perform root cause analysis and develop corrective action plans for service disruptions. * Help build ...

Maintain operational excellence through standardized processes forIT Service Delivery includingasset management, change management, incident management, problem management, and service level ...

SAFETY MANAGER

Reno, NV ยท On-site

Inform Operations Manager, Project Managers and Superintendents of problem employees needing ... Participate in monitoring of site-specific incident prevention plans, if required by client (e.g ...

... incident resolution and subsequent testing, development, controls and documentation * Prepares and presents root cause analysis for problem management meetings and oversees documentation of same

Lead and support incident investigations while ensuring structured incident case management ... Strong analytical and problem-solving skills with the ability to make independent decisions and ...

EHS Manager

Reno, NV ยท On-site

Lead and support incident investigations while ensuring structured incident case management ... Strong analytical and problem-solving skills with the ability to make independent decisions and ...

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Incident Problem Manager information

How does an Incident Problem Manager typically collaborate with technical and non-technical teams during major incidents?

Incident Problem Managers play a critical role in bridging communication between technical teams (like IT support, network engineers, or developers) and non-technical stakeholders (such as business unit leaders or customer service). During major incidents, they coordinate response efforts, facilitate status updates, and ensure all parties are aligned on next steps and remediation plans. Effective collaboration involves translating complex technical issues into clear, actionable information for non-technical audiences, managing expectations, and driving post-incident reviews to prevent recurrence. This cross-functional coordination is essential for minimizing business impact and ensuring swift resolution.

What is the difference between Incident Problem Manager vs Incident Coordinator?

AspectIncident Problem ManagerIncident Coordinator
Primary RoleManages the lifecycle of incidents and problems to minimize impact and prevent recurrenceCoordinates incident response activities, ensuring timely resolution and communication
CertificationsITIL Foundation, Problem Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentTypically in IT service management teams, focusing on problem analysisOperational teams, focusing on incident handling and communication

While both roles are involved in incident management, the Incident Problem Manager focuses on identifying root causes and preventing future issues, whereas the Incident Coordinator handles day-to-day incident response and communication. Both roles are essential for effective IT service delivery but differ in scope and responsibilities.

What does an Incident Problem Manager do?

An Incident Problem Manager is responsible for overseeing the process of identifying, investigating, and resolving incidents and underlying problems within an organization's IT systems. They work to minimize the impact of disruptions, coordinate responses to incidents, and analyze root causes to prevent future occurrences. This role often involves collaborating with technical teams, managing communication with stakeholders, and ensuring that procedures are followed according to IT service management frameworks like ITIL. Their goal is to improve IT service reliability and reduce downtime for the business.

What are the key skills and qualifications needed to thrive as an Incident Problem Manager, and why are they important?

To thrive as an Incident Problem Manager, you need strong analytical skills, IT service management knowledge, and experience with incident and problem resolution processes, often supported by ITIL certification. Familiarity with ITSM tools like ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional communication, leadership, and critical thinking abilities enable effective coordination and root-cause analysis across teams. These skills are crucial to minimizing downtime, ensuring service continuity, and driving long-term improvements in IT operations.
What are popular job titles related to Incident Problem Manager jobs in Nevada? For Incident Problem Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Incident Problem Manager jobs in Nevada look for? The top searched job categories for Incident Problem Manager jobs in Nevada are:
What cities in Nevada are hiring for Incident Problem Manager jobs? Cities in Nevada with the most Incident Problem Manager job openings:
Infographic showing various Incident Problem Manager job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.
Patch Management Engineer

Patch Management Engineer

Fusion HCR

Jean, NV โ€ข On-site

Full-time

Posted 6 days ago


Job description

Here's the same role reworked as an engaging job ad โ€” punchier, benefit-forward, and built to attract candidates rather than just list requirements.


IT Patch Management Engineer
Las Vegas, NV | On-Site | Local Candidates Only
FusionHCR

Keep enterprise systems secure, stable, and running strong.

FusionHCR is hiring an IT Patch Management Engineer to join a fast-paced enterprise IT environment in Las Vegas. If you know your way around SCCM, love solving tricky deployment puzzles, and want to make a real impact on enterprise-wide security and compliance โ€” this is your next move.

This is a local, on-site position โ€” candidates must currently reside in the Las Vegas area.


What You'll Do
  • Own patch management and deployment across a large enterprise network using SCCM
  • Build and test application packages that roll out smoothly, with zero drama
  • Write smart automation scripts (PowerShell, Batch, VBScript) to knock out vulnerabilities before they're a problem
  • Troubleshoot SCCM client health issues like a pro
  • Partner with Vulnerability Management, Desk Side Support, and IT Architecture teams
  • Keep servers and workstations compliant and healthy โ€” and report on it with confidence
What You Bring
  • 3+ years in IT, with 3+ years hands-on with SCCM patch deployment
  • Solid system admin chops: Windows registry, group policy, silent installs
  • Bonus points for MCSE, MCTS, Security+, or CISSP
  • Comfortable with Flexera Admin Studio, InstallShield, or similar packaging tools
  • ITIL know-how (Change, Incident, Problem, Release Management)
  • A problem-solver's mindset and the flexibility to work varied shifts, including on-call rotation
The Fine Print
  • 21+ years of age
  • Must be authorized to work in the U.S. without sponsorship
  • Bachelor's degree or equivalent experience
  • Must obtain/maintain Nevada Gaming Control Board Registration
  • Able to lift up to 20 lbs. and stay active throughout the day

Ready to keep the wheels turning behind the scenes of a major enterprise operation? Apply today.