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Problem Manager Jobs in Mississippi (NOW HIRING)

Manager

Pearl, MS · On-site

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Problem Manager information

See Mississippi salary details

$26.5K

$58.2K

$109.4K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Mississippi is $58,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,700.00 and $79,600.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What are popular job titles related to Problem Manager jobs in Mississippi?

For Problem Manager jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Problem Manager jobs in Mississippi look for?

The top searched job categories for Problem Manager jobs in Mississippi are:

What cities in Mississippi are hiring for Problem Manager jobs?

Cities in Mississippi with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Mississippi as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $58,174 per year, or $28 per hour.

Continuous Improvement Manager

Aegis Worldwide

Southaven, MS • On-site

$140K/yr

Other

Retirement

Posted 17 days ago


Key responsibilities

  • Lead and execute Lean manufacturing and continuous improvement initiatives throughout the facility.

  • Spend significant time on the manufacturing floor identifying waste, bottlenecks, constraints, and opportunities for process improvement.

  • Plan and facilitate Kaizen events, Value Stream Mapping sessions, Gemba walks, root cause analysis, and structured problem-solving activities.


Job description

Continuous Improvement Manager

Location: Laurel, MS Area

Compensation: Up to $140,000 + Annual Bonus

Industry: Manufacturing / Industrial

Position Type: Full-Time, Direct Hire

Position Overview

A growing manufacturing organization in the Laurel, Mississippi area is seeking an experienced Continuous Improvement Manager to lead Lean transformation and operational excellence initiatives across the facility.

This is a highly visible, hands-on, plant-floor-focused position for someone who enjoys identifying problems, working directly with manufacturing teams, and implementing sustainable improvements. Rather than spending the majority of the day behind a desk, this individual will be actively engaged on the production floor conducting time studies, analyzing processes, facilitating improvement events, and partnering with cross-functional teams.

The primary focus of this role is Lean manufacturing and continuous improvement. The successful candidate will have experience leading Lean initiatives and driving measurable improvements in safety, quality, productivity, delivery, and cost.

Key Responsibilities

  • Lead and execute Lean manufacturing and continuous improvement initiatives throughout the facility.
  • Spend significant time on the manufacturing floor identifying waste, bottlenecks, constraints, and opportunities for process improvement.
  • Conduct time studies, process observations, data analysis, and performance evaluations to identify improvement opportunities.
  • Plan and facilitate Kaizen events, Value Stream Mapping sessions, Gemba walks, root cause analysis, and structured problem-solving activities.
  • Partner cross-functionally with Operations, Engineering, Quality, Maintenance, Supply Chain, and other departments to improve manufacturing performance.
  • Analyze operational KPIs including OEE, throughput, downtime, labor utilization, productivity, scrap, capacity, quality, and cost.
  • Develop and implement solutions designed to improve safety, quality, delivery, productivity, and overall operational performance.
  • Establish and strengthen Daily Management systems, including KPI tracking, visual management, tiered accountability, action planning, and escalation processes.
  • Coach manufacturing leaders and frontline employees on Lean principles, standard work, waste elimination, problem-solving, and continuous improvement practices.
  • Promote Lean leadership behaviors and help develop a culture of accountability, employee engagement, collaboration, and continuous improvement.
  • Support the development and standardization of best practices across manufacturing and support functions.
  • Lead project-based improvement initiatives from problem identification through implementation, measurement, and sustainment.
  • Influence and drive organizational change across departments, including situations where direct reporting authority does not exist.
  • Help build the facility's Continuous Improvement function as the organization continues to develop its operational excellence capabilities.
  • Potentially provide leadership and development to additional Continuous Improvement personnel as the team grows.

Qualifications

  • Significant experience within Continuous Improvement, Lean Manufacturing, Operational Excellence, Manufacturing Engineering, Operations, or a related discipline.
  • Demonstrated experience leading Lean transformation or operational excellence initiatives within a manufacturing environment.
  • Strong working knowledge of Lean methodologies and tools, including:
  • Kaizen
  • Value Stream Mapping
  • Gemba
  • Standard Work
  • Daily Management
  • Visual Management
  • Waste Reduction
  • Root Cause Analysis
  • Structured Problem Solving
  • Continuous Flow / Process Optimization
  • Experience using manufacturing data and performance metrics to identify constraints and drive measurable improvements.
  • Proven ability to lead cross-functional improvement projects involving Operations, Engineering, Quality, Maintenance, and Supply Chain.
  • Ability to coach, influence, and gain buy-in from employees and leaders at multiple levels of an organization.
  • Strong analytical, communication, facilitation, and project leadership skills.
  • Comfortable working extensively on the manufacturing floor in a hands-on environment.
  • Experience within automotive, aerospace, or another complex manufacturing environment is highly desirable.
  • Previous experience leading Lean or Continuous Improvement programs is strongly preferred.
  • Bachelor's degree or equivalent combination of education and extensive relevant manufacturing/Continuous Improvement experience.

What We're Looking For

The ideal candidate is not someone who simply understands Lean terminology. We are looking for an individual who has actually implemented Lean principles on the manufacturing floor and can point to measurable improvements they have helped deliver.

This person should be comfortable walking into a production area, observing a process, analyzing the data, identifying what is limiting performance, and working alongside the appropriate teams to develop and implement a better process.

While Six Sigma knowledge can be beneficial, this position is primarily focused on practical Lean manufacturing and operational improvement experience.

Leadership & Culture

This organization operates with a high degree of autonomy and does not believe in micromanagement. The Continuous Improvement Manager will have the opportunity to take ownership of projects, influence how Continuous Improvement is deployed across the facility, and work directly with leadership to drive meaningful operational change.

The organization also offers the resources and career opportunities associated with a much larger global enterprise while maintaining the feel and accessibility of a smaller operating environment.

Compensation & Benefits

  • Base salary up to $140,000, depending on experience
  • Annual bonus opportunity
  • Comprehensive benefits package
  • 401(k) retirement plan
  • Career development and advancement opportunities within a large global organization

Interview Process

The anticipated interview process includes an initial candidate review, a virtual interview with the hiring manager, and a final onsite interview.

All inquiries and candidate information will be handled confidentially.


Aegis Worldwide logo

About Aegis Worldwide

Sourced by ZipRecruiter

Aegis Worldwide is a company built on ethics and integrity. We realize that a company’s philosophy is not something that is just created for publication and marketing material. Our company consists of a team that values quality relationships, strong work ethic, and is committed to providing the highest level of customer service. At Aegis Worldwide, our team works in a dynamic and high-energy atmosphere. We acknowledge the interdependence of our employees, whom possess the desire to succeed both individually and as a team, and understand that our success depends on our staff. We hope that this type of value will help our customers maximize the return on their human resources capital investment by bringing them the best service and professional talent available.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Carmel, IN, US

Year founded

2004