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Problem Manager Jobs in Florida (NOW HIRING)

DPS PowerProtect

Key West, FL · On-site

$18.25 - $24/hr

The role involves standard operational and maintenance skills, including problem management, change management, and continual service improvement. Responsibilities : • Administration • Problem ...

IT Problem Management: In-depth knowledge of problem analysis, root cause identification, and long-term remediation strategies. Capable of driving proactive measures to prevent future incidents and ...

Process Manager

Fort Lauderdale, FL · On-site

$90 - $125/hr

Own and continuously improve core ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices. * Partner with ...

IT Problem Management: In-depth knowledge of problem analysis, root cause identification, and long-term remediation strategies. Capable of driving proactive measures to prevent future incidents and ...

WE HAVE A $250,000 PROBLEM!

Sarasota, FL · On-site

$150K - $250K/yr

Excellent time management skills About-our-team About The Furlan Group Welcome to The Furlan Group, where your career aspirations come to life! Our mission is to serve clients with unmatched ...

Lead problem management efforts, identifying trends and addressing systemic issues. * Partner with infrastructure, security, and application teams to resolve cross-functional challenges. * Design and ...

Senior Incident Manager (IMT)- Telecom Client Operations Location: Miami, FL (Hybrid- 3 days to the ... Apply strong analytical and complex problem-solving skills to diagnose intricate, multi-domain ...

Lead problem management efforts, identifying trends and addressing systemic issues. * Partner with infrastructure, security, and application teams to resolve cross-functional challenges. * Design and ...

IT Support Engineer

Gainesville, FL · On-site

$75 - $110/hr

Lead problem management efforts, identifying trends and addressing systemic issues. * Partner with infrastructure, security, and application teams to resolve cross-functional challenges. * Design and ...

Incident Problem Management: Logging and tracking tickets, resolving incidents and service requests, and proactively identifying and addressing recurring issues. * SOX Controls: Preparing evidence ...

Showing results 21-40

Problem Manager information

See Florida salary details

$20.9K

$45.9K

$86.3K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Florida is $45,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,000.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What are popular job titles related to Problem Manager jobs in Florida?

For Problem Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Problem Manager jobs in Florida look for?

The top searched job categories for Problem Manager jobs in Florida are:

What cities in Florida are hiring for Problem Manager jobs?

Cities in Florida with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $45,902 per year, or $22.1 per hour.

DPS PowerProtect

PlanIT Group, LLC

Key West, FL • On-site

$18.25 - $24/hr

Full-time

Re-posted 24 days ago


Job description

Job Summary:
PlanIT Group, LLC is seeking a DPS PowerProtect professional for administration and management tasks. The role involves standard operational and maintenance skills, including problem management, change management, and continual service improvement.
Responsibilities:
• Administration
• Problem Management
• Change Management
• Continual Service Improvement
Qualifications:
Required:
• IDPA Administration/Data Domain Administration
• Standard O&M post-deploy residency skills
• Administration
• Problem Management
• Change Management
• Continual Service Improvement
Preferred:
• Avamar & Front End Storage base
Company:
PlanIT Group is an IT and engineering professional services company which provides top-tier talent to various commercial and government customers. Founded in 2010, the company is headquartered in Charlotte, USA, with a team of 51-200 employees. The company is currently Growth Stage.