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Problem Management Analyst Jobs in Colorado (NOW HIRING)

Incident Management

Aurora, CO · On-site

$87K - $157K/yr

Providing governance for root cause analysis between technical teams. * Production of statistics and reports to demonstrate performance of the Incident and Problem Management process. * Create and ...

... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...

Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

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Showing results 1-20

Problem Management Analyst information

See Colorado salary details

$45.2K

$89.3K

$138.8K

How much do problem management analyst jobs pay per year?

As of Jun 25, 2026, the average yearly pay for problem management analyst in Colorado is $89,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,300.00 per year, depending on experience, location, and employer.

What is the difference between Problem Management Analyst vs Incident Coordinator?

AspectProblem Management AnalystIncident Coordinator
Primary FocusIdentifying root causes of recurring issues and preventing future problemsManaging and resolving individual incidents to restore services quickly
ResponsibilitiesAnalyzing problem trends, coordinating problem resolution, and implementing solutionsLogging incidents, prioritizing, and coordinating immediate response efforts
CertificationsITIL Foundation, Problem Management certifications often preferredITIL Foundation, Incident Management certifications often preferred
Work EnvironmentIT support teams, service management departmentsHelp desks, support centers, IT service desks

The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.

What are the key skills and qualifications needed to thrive as a Problem Management Analyst, and why are they important?

To thrive as a Problem Management Analyst, you typically need strong analytical abilities, a background in IT service management, and familiarity with ITIL frameworks or equivalent qualifications. Experience with incident and problem management tools such as ServiceNow, Jira, or BMC Remedy, along with ITIL certification, is highly valuable. Excellent communication, critical thinking, and collaboration skills help analysts effectively investigate root causes and coordinate resolutions across teams. These competencies are crucial for minimizing service disruptions, improving IT processes, and ensuring organizational stability.

How does a Problem Management Analyst typically collaborate with other IT teams to resolve recurring issues?

Problem Management Analysts work closely with service desk staff, incident management teams, and technical specialists to identify and analyze the root causes of recurring IT issues. They facilitate cross-functional meetings, share findings and trend reports, and coordinate action plans to implement long-term solutions. This collaborative approach ensures that underlying problems are addressed efficiently, reducing future incidents and improving overall service quality.

What are Problem Management Analysts?

Problem Management Analysts are IT professionals responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems within an organization's IT infrastructure. They work to minimize the impact of issues on business operations by preventing future incidents and ensuring long-term solutions are implemented. Their role often involves data analysis, coordination with technical teams, and continuous improvement of processes to enhance system reliability and performance.
What are popular job titles related to Problem Management Analyst jobs in Colorado? For Problem Management Analyst jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Problem Management Analyst jobs in Colorado look for? The top searched job categories for Problem Management Analyst jobs in Colorado are:
Infographic showing various Problem Management Analyst job openings in Colorado as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $89,338 per year, or $43 per hour.
Service Coordinator

$20.50 - $26/hr

Full-time

Posted 23 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

POSITION: Service Coordinator OR Problem Manager

LOCATION:BOULDER,CO

DURATION:1 YEAR

Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model with dedicated focus to key account(s).

The Problem Manager owns and directs as well as manages all RCA coordination across different technical teams within CMS and required Quality checks and approvals and deliveres to the DPE community as customer deliverables. The Problem Managers are also expected to track and provide status on Action items from the RCA's.

Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992