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Problem Management Analyst Jobs in Colorado (NOW HIRING)

... analytical and problem-solving skills and attention to detail - Excellent professional ... manage multiple requests and deadlines simultaneously, set priorities and adapt to changing ...

... Control Analyst to manage and safeguard access to critical systems and resources within our ... The ideal candidate is a proactive problem-solver with a strong understanding of access control ...

Service Coordinator

Boulder, CO ยท On-site

$20.50 - $26/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management ...

Incident Management

Aurora, CO ยท On-site

$87.10K - $157.45K/yr

Providing governance for root cause analysis between technical teams. * Production of statistics and reports to demonstrate performance of the Incident and Problem Management process. * Create and ...

Incident Management

Aurora, CO ยท On-site

$87.10K - $157.45K/yr

Providing governance for root cause analysis between technical teams. * Production of statistics and reports to demonstrate performance of the Incident and Problem Management process. * Create and ...

... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...

Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...

Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...

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Problem Management Analyst information

See Colorado salary details

$45.2K

$89.3K

$138.8K

How much do problem management analyst jobs pay per year?

As of Jun 3, 2026, the average yearly pay for problem management analyst in Colorado is $89,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Problem Management Analyst, and why are they important?

To thrive as a Problem Management Analyst, you typically need strong analytical abilities, a background in IT service management, and familiarity with ITIL frameworks or equivalent qualifications. Experience with incident and problem management tools such as ServiceNow, Jira, or BMC Remedy, along with ITIL certification, is highly valuable. Excellent communication, critical thinking, and collaboration skills help analysts effectively investigate root causes and coordinate resolutions across teams. These competencies are crucial for minimizing service disruptions, improving IT processes, and ensuring organizational stability.

How does a Problem Management Analyst typically collaborate with other IT teams to resolve recurring issues?

Problem Management Analysts work closely with service desk staff, incident management teams, and technical specialists to identify and analyze the root causes of recurring IT issues. They facilitate cross-functional meetings, share findings and trend reports, and coordinate action plans to implement long-term solutions. This collaborative approach ensures that underlying problems are addressed efficiently, reducing future incidents and improving overall service quality.

What are Problem Management Analysts?

Problem Management Analysts are IT professionals responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems within an organization's IT infrastructure. They work to minimize the impact of issues on business operations by preventing future incidents and ensuring long-term solutions are implemented. Their role often involves data analysis, coordination with technical teams, and continuous improvement of processes to enhance system reliability and performance.

What is the role of a problem management analyst?

A problem management analyst is responsible for identifying, analyzing, and resolving the root causes of recurring IT issues to improve system stability and prevent future incidents. They work closely with IT support teams, utilize tools like ITSM software, and often require certifications such as ITIL to effectively manage problem records and implement solutions.

What is the difference between Problem Management Analyst vs Incident Coordinator?

AspectProblem Management AnalystIncident Coordinator
Primary FocusIdentifying root causes of recurring issues and preventing future problemsManaging and resolving individual incidents to restore services quickly
ResponsibilitiesAnalyzing problem trends, coordinating problem resolution, and implementing solutionsLogging incidents, prioritizing, and coordinating immediate response efforts
CertificationsITIL Foundation, Problem Management certifications often preferredITIL Foundation, Incident Management certifications often preferred
Work EnvironmentIT support teams, service management departmentsHelp desks, support centers, IT service desks

The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.

What are popular job titles related to Problem Management Analyst jobs in Colorado? For Problem Management Analyst jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Problem Management Analyst jobs in Colorado look for? The top searched job categories for Problem Management Analyst jobs in Colorado are:
Vulnerability Management Analyst- Secret Clearance Required

Vulnerability Management Analyst- Secret Clearance Required

Sherpa 6

Littleton, CO โ€ข Hybrid

$90K - $120K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Description

Job Location: Littleton, CO (Hybrid)

Security Clearance: Active Secret clearance required (Interim ok)ย 

Travel Requirement: Up to 10%ย 

Citizenship: US Citizenship requiredย 


Sherpa 6 is seeking a highly motivated and skilled Vulnerability Management Analyst to join our team. ย We build mission critical systems for the Department of Defense (DoD) and other commercial customers. ย You'll be responsible for identifying, assessing, prioritizing, and tracking remediation of security vulnerabilities across our software development process. You will partner with infrastructure, application, and security teams to ensure risks are properly understood, addressed, and reported.


Responsibilities:

  • Perform regular vulnerability scans across cloud, on-prem, application, and endpoint environments.ย 
  • Work alongside Software and DevSecOps teams to develop strategies for incorporating vulnerability detection and management in CI/CD pipelines as part of our software development process
  • Analyze scan results, validate findings, and assign severity based on industry standards (e.g., CVSS), business context, and exploitability.ย 
  • Work collaboratively with engineering and operations teams to drive timely remediation of vulnerabilities.ย 
  • Monitor external threat intelligence and evaluate emerging vulnerabilities (e.g., zero-days, trending exploits).ย 
  • Maintain the vulnerability management platform and improve scanning coverage and accuracy.ย 
  • Support patch management processes and ensure alignment with remediation SLAs.ย 
  • Assist in developing and refining policies, procedures, and best practices for vulnerability management.ย 
  • Participate in incident response efforts when vulnerabilities contribute to active threats.

Requirements

  • 7+ years of experience in cybersecurity, vulnerability management, or related fields.ย 
  • 3+ years of experience working alongside software development and DevSecOps teams as part of the software development process
  • Hands-on experience with tools such as Tenable, Qualys, Rapid7, OpenVAS, or similar.ย 
  • Strong understanding of CVE, CVSS, NIST, CIS benchmarks, and vulnerability classification frameworks.ย 
  • Familiarity with cloud platforms (AWS, Azure, GCP)ย 
  • Ability to interpret vulnerability findings, identify actual risk, and communicate clearly with technical and non-technical stakeholders.ย 
  • Knowledge of patch management practices and change management workflows.ย 
  • Understanding of network architecture, security controls, and common attack vectors.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
  • Must be a US citizen

Qualities of Exceptional Candidates:

  • Relevant certifications (Security+, CySA+, CEH, GSEC, or similar).ย 
  • Experience with automation or scripting (Python, PowerShell, Bash).ย 
  • Background in secure configuration management, container security, or DevSecOps tooling.ย 
  • Knowledge of SIEM or threat detection platforms.

About Sherpa 6:ย 

At Sherpa 6 we love to solve problems and provide the best solutions for our customers. Our approach to a problem is to find a user-focused and design-driven solution that is simple yet functional and effective. We are a group of enthusiastic forward-thinkers who are excited to build amazing solutions with bleeding-edge technology. We hire people who are forward thinkers, passionate about what they do, love to collaborate and want to constantly learn. We enjoy what we do and we're not afraid to put the extra effort in to accomplish the mission; call us Sherpas. As a Service-Disabled Veteran Owned Small Business, we know what it means to serve. We have made it our mission to be the leaders in solutions that protect and give our Warfighters the edge they need when put into harm's way.


Background Screening/Check/Investigation:ย 

Successful completion of a background screening/check/investigation will/may be required as a condition of hire.ย 


ADA:ย 

Sherpa 6 will make reasonable accommodations in compliance with the Americans with Disabilities Act 1990.ย 


EEO/AA:ย 

Sherpa 6 does not discriminate based on race, color, national origin, sex, religion age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/opportunity/affirmative action employer.ย 


Benefits:ย 

We offer a competitive benefits package, covering the cost of medical for you and your family; we also offer dental, vision, health and wellness benefits and a generous retirement savings plan. We believe that our employees can manage their workload and their personal life, therefore we extend a generous PTO policy. This allows our employees to balance their lives as they see fit.ย 


Salary Range

The proposed salary range is reflective across all Sherpa 6 locations, years of experience, and skill levels. Salary negotiations will be based on a host of factors including but not limited to your geographic location, prior experience, relevant skills, education, and certifications.