Service Coordinator
$20.50 - $26/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management ...
$20.50 - $26/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management ...
$20.50 - $26/hr
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Service Coordinator OR Problem Manager LOCATION:BOULDER,CO DURATION:1 YEAR Problem Management ...
... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
Typically involved in problem management activities which includes performing diagnosis ... Lead technical analysis discussions, deliver supporting artifacts and assist with conducting review ...
Typically involved in problem management activities which includes performing diagnosis ... Lead technical analysis discussions, deliver supporting artifacts and assist with conducting review ...
Littleton, CO · On-site
Support patch management processes and ensure alignment with remediation SLAs. * Assist in ... Excellent analytical and problem-solving skills, with a keen attention to detail. * Strong ...
Littleton, CO · On-site
Support patch management processes and ensure alignment with remediation SLAs. * Assist in ... Excellent analytical and problem-solving skills, with a keen attention to detail. * Strong ...
AND * Identifying problems and making recommendations for problem resolution; AND * Planning and organizing work; AND * Communicating effectively orally and in writing. OR You may substitute ...
AND * Identifying problems and making recommendations for problem resolution; AND * Planning and organizing work; AND * Communicating effectively orally and in writing. OR You may substitute ...
Aurora, CO · On-site
$87K - $157K/yr
Providing governance for root cause analysis between technical teams. * Production of statistics and reports to demonstrate performance of the Incident and Problem Management process. * Create and ...
Aurora, CO · On-site
$87K - $157K/yr
Providing governance for root cause analysis between technical teams. * Production of statistics and reports to demonstrate performance of the Incident and Problem Management process. * Create and ...
Analyze incident trends and anticipate potential problems for proactive resolution. * Manage ... Advanced problem-solving skills * Interpersonal and relationship management skills to work with all ...
Analyze incident trends and anticipate potential problems for proactive resolution. * Manage ... Advanced problem-solving skills * Interpersonal and relationship management skills to work with all ...
Broomfield, CO · On-site
... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...
Broomfield, CO · On-site
... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...
Colorado Springs, CO · On-site
$105K - $115K/yr
... Management Reviews (PMRs) Interpersonal Skills Strong analytical and problem-solving abilities Strong written and verbal communication skills Ability to develop and present financial briefings ...
Colorado Springs, CO · On-site
$105K - $115K/yr
... Management Reviews (PMRs) Interpersonal Skills Strong analytical and problem-solving abilities Strong written and verbal communication skills Ability to develop and present financial briefings ...
Denver, CO · On-site
Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...
Denver, CO · On-site
Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...
Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...
Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...
... for incident, problem, change, and service request management; ensure SLA compliance and ... analytics, AI/ML, DevOps, microservices, and enterprise software systems. - Must possess an in ...
... for incident, problem, change, and service request management; ensure SLA compliance and ... analytics, AI/ML, DevOps, microservices, and enterprise software systems. - Must possess an in ...
... analysis, engineering and software functions for Contact Centers. Incident response and resolution Problem management updates4. Cisco Voice and routing Genesys GVP and IVR platforms NICE call ...
... analysis, engineering and software functions for Contact Centers. Incident response and resolution Problem management updates4. Cisco Voice and routing Genesys GVP and IVR platforms NICE call ...
Denver, CO · On-site
... Problem Management Tools Analyze Problems & escalate to appropriate Levels Must be willing to be on-call and to working evenings and/or weekend hours when requested
New
Denver, CO · On-site
... Problem Management Tools Analyze Problems & escalate to appropriate Levels Must be willing to be on-call and to working evenings and/or weekend hours when requested
New
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Aurora, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Aurora, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Greeley, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Greeley, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Thornton, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Thornton, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Fort Collins, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Fort Collins, CO · On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
$45.2K - $53.7K
8% of jobs
$53.7K - $62.2K
12% of jobs
$66.7K is the 25th percentile. Wages below this are outliers.
$62.2K - $70.7K
11% of jobs
$70.7K - $79.2K
14% of jobs
The median wage is $83.9K / yr.
$79.2K - $87.8K
11% of jobs
$87.8K - $96.3K
12% of jobs
$102.9K is the 75th percentile. Wages above this are outliers.
$96.3K - $104.8K
11% of jobs
$104.8K - $113.3K
5% of jobs
$113.3K - $121.8K
11% of jobs
$121.8K - $130.3K
5% of jobs
$130.3K - $138.8K
1% of jobs
$45.2K
$89.3K
$138.8K
| Aspect | Problem Management Analyst | Incident Coordinator |
|---|---|---|
| Primary Focus | Identifying root causes of recurring issues and preventing future problems | Managing and resolving individual incidents to restore services quickly |
| Responsibilities | Analyzing problem trends, coordinating problem resolution, and implementing solutions | Logging incidents, prioritizing, and coordinating immediate response efforts |
| Certifications | ITIL Foundation, Problem Management certifications often preferred | ITIL Foundation, Incident Management certifications often preferred |
| Work Environment | IT support teams, service management departments | Help desks, support centers, IT service desks |
The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.

$20.50 - $26/hr
Full-time
Posted 23 days ago
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
POSITION: Service Coordinator OR Problem Manager
LOCATION:BOULDER,CO
DURATION:1 YEAR
Problem Management - Service Coordinator: This is a critical job role for managing and dirving RCAs for both shared model with dedicated focus to key account(s).
The Problem Manager owns and directs as well as manages all RCA coordination across different technical teams within CMS and required Quality checks and approvals and deliveres to the DPE community as customer deliverables. The Problem Managers are also expected to track and provide status on Action items from the RCA's.
For more information, Please contact
Shubham
973-295-4595
Sourced by ZipRecruiter
Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).
Recruiting and staffing services
10,000+ Employees
Morristown, NJ, US
1992