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Problem Management Analyst Jobs in Colorado (NOW HIRING)

Akraya Inc.

Project Coordinator

Broomfield, CO · On-site

... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...

Aegon

Lead Production Support Analyst

Denver, CO

Drive problem management: identify patterns and recurring issues using incident history, logs, and metrics; reduce repeat incidents through permanent fixes. * Oversee change/release execution to ...

FocusKPI

Marketing Operations Analyst

Aurora, CO · On-site

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

FocusKPI

Marketing Operations Analyst

Fort Collins, CO · On-site

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

FocusKPI

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

New

FocusKPI

Marketing Operations Analyst

Thornton, CO · On-site

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

FocusKPI

Marketing Operations Analyst

Denver, CO · On-site

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

FocusKPI

Marketing Operations Analyst

Greeley, CO · On-site

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

FocusKPI

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

New

FocusKPI

Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...

New

Sonepar

Manager Analytics Enablement

Broomfield, CO · On-site

... Management Group. * Establish clear expectations and best practices for analytical problem framing, metric definition, and solution design - independent of specific tools or platforms. * Act as a ...

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All JobsProblem Management Analyst JobsProblem Management Analyst Jobs in Colorado

Problem Management Analyst information

See Colorado salary details

$45.2K

$89.3K

$138.8K

How much do problem management analyst jobs pay per year?

As of Jul 15, 2026, the average yearly pay for problem management analyst in Colorado is $89,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,300.00 per year, depending on experience, location, and employer.

What is the difference between Problem Management Analyst vs Incident Coordinator?

AspectProblem Management AnalystIncident Coordinator
Primary FocusIdentifying root causes of recurring issues and preventing future problemsManaging and resolving individual incidents to restore services quickly
ResponsibilitiesAnalyzing problem trends, coordinating problem resolution, and implementing solutionsLogging incidents, prioritizing, and coordinating immediate response efforts
CertificationsITIL Foundation, Problem Management certifications often preferredITIL Foundation, Incident Management certifications often preferred
Work EnvironmentIT support teams, service management departmentsHelp desks, support centers, IT service desks

The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.

What are the key skills and qualifications needed to thrive as a Problem Management Analyst, and why are they important?

To thrive as a Problem Management Analyst, you typically need strong analytical abilities, a background in IT service management, and familiarity with ITIL frameworks or equivalent qualifications. Experience with incident and problem management tools such as ServiceNow, Jira, or BMC Remedy, along with ITIL certification, is highly valuable. Excellent communication, critical thinking, and collaboration skills help analysts effectively investigate root causes and coordinate resolutions across teams. These competencies are crucial for minimizing service disruptions, improving IT processes, and ensuring organizational stability.

How does a Problem Management Analyst typically collaborate with other IT teams to resolve recurring issues?

Problem Management Analysts work closely with service desk staff, incident management teams, and technical specialists to identify and analyze the root causes of recurring IT issues. They facilitate cross-functional meetings, share findings and trend reports, and coordinate action plans to implement long-term solutions. This collaborative approach ensures that underlying problems are addressed efficiently, reducing future incidents and improving overall service quality.

What are Problem Management Analysts?

Problem Management Analysts are IT professionals responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems within an organization's IT infrastructure. They work to minimize the impact of issues on business operations by preventing future incidents and ensuring long-term solutions are implemented. Their role often involves data analysis, coordination with technical teams, and continuous improvement of processes to enhance system reliability and performance.
What are popular job titles related to Problem Management Analyst jobs in Colorado? For Problem Management Analyst jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Problem Management Analyst jobs in Colorado look for? The top searched job categories for Problem Management Analyst jobs in Colorado are:
Problem Management Analyst jobs near you
Infographic showing various Problem Management Analyst job openings in Colorado as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $89,338 per year, or $43 per hour.
Process Engineer(10 yrs project management)_ITIL preferred

Process Engineer(10 yrs project management)_ITIL preferred

360 IT Professionals

Denver, CO • On-site

Contractor

Posted 3 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices.

The key areas of focus and deliverables are:

Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management

Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal


Assess current in-scope processes and make additional recommendations for improvements related to efficiency

Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities

Develop process maps

Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed

Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval

Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team

Ensure process interface with dependent, or related, processes across the enterprise

Apply industry process engineering best practices to legacy and new processes

Qualifications

Three or more years' experience with Process Engineering techniques and models

Expert knowledge in designing and implementing processes and process assets and/or frameworks

Successful completed the Intermediate Concepts of CMMI course

Active Project Management Professional (PMP)An understanding of IT Service Management framework

10+ years' experience with Project Management practices

ITIL certification a plus

Knowledge of large-scale process methodologies and frameworks in State government environments is a plus

Additional Information

Webcam interview is acceptable.

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