... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
... Problem Management, and Incident Management Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and ...
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...
... problem management in non-Production environments. Develop organizational process improvements ... and analytical skills Strong attention to detail Extensive knowledge of Excel and pivot tables ...
Transaction Analyst
Denver, CO ยท On-site
Manage, monitor, and report monthly on the progress of lease terminations, renewals, rent ... We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Transaction Analyst
Denver, CO ยท On-site
Manage, monitor, and report monthly on the progress of lease terminations, renewals, rent ... We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
Change Execution & Problem Management * Execute system changes, configuration updates, and release deployments while maintaining strict change-control discipline. * Perform root-cause analysis of ...
... for incident, problem, change, and service request management; ensure SLA compliance and ... analytics, AI/ML, DevOps, microservices, and enterprise software systems. - Must possess an in ...
... for incident, problem, change, and service request management; ensure SLA compliance and ... analytics, AI/ML, DevOps, microservices, and enterprise software systems. - Must possess an in ...
Engineer, Retail Tech Operations
Denver, CO ยท On-site
$80K - $100K/yr
Incident & Problem Management * Assist with leading the triage, root cause analysis, and resolution of major incidents affecting store systems. * Coordinate cross-functional teams (network ...
Engineer, Retail Tech Operations
Denver, CO ยท On-site
$80K - $100K/yr
Incident & Problem Management * Assist with leading the triage, root cause analysis, and resolution of major incidents affecting store systems. * Coordinate cross-functional teams (network ...
Service Desk Associate III
Brighton, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills. Engages in Incident and Problem Management processes as required. Education And Training: * High school ...
New
Service Desk Associate III
Brighton, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills. Engages in Incident and Problem Management processes as required. Education And Training: * High school ...
New
Integrated Operations (IO) Bridge Analyst - Night Shift with Security Clearance
Denver, CO ยท On-site
... Problem Management support, as well as providing some quality assurance and training duties. Work ... analytics to correlate service impacts, service availability, service capability, Service Level ...
New
Integrated Operations (IO) Bridge Analyst - Night Shift with Security Clearance
Denver, CO ยท On-site
... Problem Management support, as well as providing some quality assurance and training duties. Work ... analytics to correlate service impacts, service availability, service capability, Service Level ...
New
Service Desk Associate III
Brighton, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills . Engages in Incident and Problem Management processes as required. Education and Training: * High school ...
New
Service Desk Associate III
Brighton, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills . Engages in Incident and Problem Management processes as required. Education and Training: * High school ...
New
Service Desk Associate III
Westminster, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills. Engages in Incident and Problem Management processes as required. Education And Training: * High school ...
New
Service Desk Associate III
Westminster, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills. Engages in Incident and Problem Management processes as required. Education And Training: * High school ...
New
Service Desk Associate III
Westminster, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills . Engages in Incident and Problem Management processes as required. Education and Training: * High school ...
New
Service Desk Associate III
Westminster, CO ยท On-site
$33 - $47.85/hr
... analysis for complex issues that require a higher level of knowledge and technical skills . Engages in Incident and Problem Management processes as required. Education and Training: * High school ...
New
... analysis, engineering and software functions for Contact Centers. Incident response and resolution Problem management updates4. Cisco Voice and routing Genesys GVP and IVR platforms NICE call ...
... analysis, engineering and software functions for Contact Centers. Incident response and resolution Problem management updates4. Cisco Voice and routing Genesys GVP and IVR platforms NICE call ...
Marketing Operations Analyst
Aurora, CO ยท On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Marketing Operations Analyst
Aurora, CO ยท On-site
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Data Governance and Management: Gain a comprehensive understanding of our data quality and flow ... Strong analytical and problem-solving skills with the ability to interpret complex data sets and ...
Problem Management Analyst information
See Colorado salary details
$45.2K - $53.7K
8% of jobs
$53.7K - $62.2K
12% of jobs
$66.7K is the 25th percentile. Wages below this are outliers.
$62.2K - $70.7K
11% of jobs
$70.7K - $79.2K
14% of jobs
The median wage is $83.9K / yr.
$79.2K - $87.8K
11% of jobs
$87.8K - $96.3K
12% of jobs
$102.9K is the 75th percentile. Wages above this are outliers.
$96.3K - $104.8K
11% of jobs
$104.8K - $113.3K
5% of jobs
$113.3K - $121.8K
11% of jobs
$121.8K - $130.3K
5% of jobs
$130.3K - $138.8K
1% of jobs
$45.2K
$89.3K
$138.8K
How much do problem management analyst jobs pay per year?
What is the difference between Problem Management Analyst vs Incident Coordinator?
| Aspect | Problem Management Analyst | Incident Coordinator |
|---|---|---|
| Primary Focus | Identifying root causes of recurring issues and preventing future problems | Managing and resolving individual incidents to restore services quickly |
| Responsibilities | Analyzing problem trends, coordinating problem resolution, and implementing solutions | Logging incidents, prioritizing, and coordinating immediate response efforts |
| Certifications | ITIL Foundation, Problem Management certifications often preferred | ITIL Foundation, Incident Management certifications often preferred |
| Work Environment | IT support teams, service management departments | Help desks, support centers, IT service desks |
The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.
What are the key skills and qualifications needed to thrive as a problem management analyst, and why are they important?
How does a problem management analyst typically collaborate with other IT teams to resolve recurring issues?
What is a problem management analyst?

Process Engineer(10 yrs project management)_ITIL preferred
Denver, CO โข On-site
Contractor
Re-posted 24 days ago
Job description
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices.
The key areas of focus and deliverables are:
Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management
Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal
Assess current in-scope processes and make additional recommendations for improvements related to efficiency
Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities
Develop process maps
Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed
Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval
Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team
Ensure process interface with dependent, or related, processes across the enterprise
Apply industry process engineering best practices to legacy and new processes
Three or more years' experience with Process Engineering techniques and models
Expert knowledge in designing and implementing processes and process assets and/or frameworks
Successful completed the Intermediate Concepts of CMMI course
Active Project Management Professional (PMP)An understanding of IT Service Management framework
10+ years' experience with Project Management practices
ITIL certification a plus
Knowledge of large-scale process methodologies and frameworks in State government environments is a plus
Webcam interview is acceptable.