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Problem Management Analyst Jobs in Colorado (NOW HIRING)

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Network Analyst

Olathe, CO

Network Analyst Kansas City MO. 1 Year contract Receive, store, audit, configure, test, package ... management, problem management and change management processes Demonstrated influencing and ...

Cymertek

Key Access Control Analyst

Aurora, CO · On-site

... Control Analyst to manage and safeguard access to critical systems and resources within our ... The ideal candidate is a proactive problem-solver with a strong understanding of access control ...

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Problem Management Analyst information

See Colorado salary details

$45.2K

$89.3K

$138.8K

How much do problem management analyst jobs pay per year?

As of May 30, 2026, the average yearly pay for problem management analyst in Colorado is $89,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $107,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Problem Management Analyst, and why are they important?

To thrive as a Problem Management Analyst, you typically need strong analytical abilities, a background in IT service management, and familiarity with ITIL frameworks or equivalent qualifications. Experience with incident and problem management tools such as ServiceNow, Jira, or BMC Remedy, along with ITIL certification, is highly valuable. Excellent communication, critical thinking, and collaboration skills help analysts effectively investigate root causes and coordinate resolutions across teams. These competencies are crucial for minimizing service disruptions, improving IT processes, and ensuring organizational stability.

How does a Problem Management Analyst typically collaborate with other IT teams to resolve recurring issues?

Problem Management Analysts work closely with service desk staff, incident management teams, and technical specialists to identify and analyze the root causes of recurring IT issues. They facilitate cross-functional meetings, share findings and trend reports, and coordinate action plans to implement long-term solutions. This collaborative approach ensures that underlying problems are addressed efficiently, reducing future incidents and improving overall service quality.

What are Problem Management Analysts?

Problem Management Analysts are IT professionals responsible for identifying, analyzing, and resolving the root causes of recurring incidents and problems within an organization's IT infrastructure. They work to minimize the impact of issues on business operations by preventing future incidents and ensuring long-term solutions are implemented. Their role often involves data analysis, coordination with technical teams, and continuous improvement of processes to enhance system reliability and performance.

What is the role of a problem management analyst?

A problem management analyst is responsible for identifying, analyzing, and resolving the root causes of recurring IT issues to improve system stability and prevent future incidents. They work closely with IT support teams, utilize tools like ITSM software, and often require certifications such as ITIL to effectively manage problem records and implement solutions.

What is the difference between Problem Management Analyst vs Incident Coordinator?

AspectProblem Management AnalystIncident Coordinator
Primary FocusIdentifying root causes of recurring issues and preventing future problemsManaging and resolving individual incidents to restore services quickly
ResponsibilitiesAnalyzing problem trends, coordinating problem resolution, and implementing solutionsLogging incidents, prioritizing, and coordinating immediate response efforts
CertificationsITIL Foundation, Problem Management certifications often preferredITIL Foundation, Incident Management certifications often preferred
Work EnvironmentIT support teams, service management departmentsHelp desks, support centers, IT service desks

The Problem Management Analyst focuses on diagnosing and preventing recurring issues, while the Incident Coordinator handles immediate incident resolution. Both roles are essential in IT service management, often working together to ensure smooth IT operations.

What are popular job titles related to Problem Management Analyst jobs in Colorado? For Problem Management Analyst jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Problem Management Analyst jobs in Colorado look for? The top searched job categories for Problem Management Analyst jobs in Colorado are:
Problem Management Analyst jobs near you
Infographic showing various Problem Management Analyst job openings in Colorado as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $89,338 per year, or $43 per hour.
Configuration Management Analyst

Configuration Management Analyst

Kratos Defense

Colorado Springs, CO • Hybrid

$120K - $130K/yr

Full-time

Posted 12 days ago

Kratos Defense & Security Solutions rating

7.4

Company rating: 7.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Readiness Delivered. At Kratos, we encourage an entrepreneurial spirit balanced with discipline. We work hard, and take care of our customers, employees and families. Recognized as thought leaders in our industry, we are motivated by creating and delivering innovative solutions to our nation and global customers. Kratos is seeking a Configuration Management Analyst for SATCOM and Space Ground Systems projects varying in size and complexity. The Configuration Management Analyst will work on developmental and operational projects and programs and be part of the cross functional teams assigned to meet the contractual requirements of the projects and programs.

Key responsibilities include, but are not limited to the following:

  • Primary support to Lead for Configuration and Document Management
  • Plan and execute configuration management throughout the project lifecycle, including development, migration, deployment and security
  • Responsible for change management request process, that include additions, modifications, or removal of configuration items that could affect the mission, baseline or infrastructure
  • Facilitate: configuration control boards, risk assessment meetings for government events, creation of certified data packages, conduct configuration management audits of the baseline
  • Actively ensure continuous process improvement and continuity for the team
  • Assess project issues and assist with resolutions to meet productivity, quality and customer-satisfaction goals and objectives

  • 7+ years of relevant experience being a Configuration Management Engineer (or Document Analyst) in an industry that requires managing software, hardware and processes (engineering, production manufacturing)
  • Experience in assessing the CM requirements of a developmental and operational project and program, and generating an appropriate Configuration Management Plan and/or Configuration Management Implementation Plan
  • Executes configuration management for developmental and operational projects and programs
  • Strong knowledge of Configuration Management principles, tools and processes
  • Excellent written and oral communication skills, ability to interact directly with subcontractors and management
  • Ability to work effectively with cross functional internal and external teams
  • Actively pursue continuous process improvement for configuration management across multiple projects
  • Travel as required to support a project ~10% travel
  • Holds a Top Secret security clearance, with ability to obtain TS/SCI

Preferred Skills and Experience

  • Document and Data Management
  • Experience in SATCOM and Satellite Ground Requirements, Management and/or the Defense and Aerospace industry
  • Agile development practices and processes
  • Atlassian Tool Suite
  • Familiarity with automated test scripting and tools (e.g., Bamboo)
  • Familiarity with Confguration Management Tools (e.g., Git, Atlassian tools, Artifactory, CMPro, etc.)
  • Familiarity with Docker/Container/Kubernetes
  • Experience with CI/CD pipeline
  • Analytical problem solving
  • Ability to provide CM training
  • TS/SCI

#LI-Hybrid

The grade-based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills.

Competitive salary based on experience and education
Salary Range: $120,000-$130,000

Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings—from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And we always deliver.

This posting will close within 90 days from the Posting Date.   


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