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Problem Analyst Jobs (NOW HIRING)

DCM Infotech Limited

NOC Analyst

Macon, GA · On-site

We are looking for an incident analyst who can monitor, test, and perform basic troubleshooting on network devices and systems, and escalate the problem to the concerned team. Must know the basics of ...

PNC Bank

Incident & Problem Consultant

Pittsburgh, PA · On-site +1

Leads complex problem identification, evaluation, analysis and resolution producing. * Coordinates with others on strategies to improve change management, process effectiveness, and build action ...

TekSynap

Problem Support Manager

Ashburn, VA · On-site

Support includes providing real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating of ...

DTCC

Problem Management Associate

Tampa, FL · On-site

$14.25 - $19/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

BC Forward

IT Problem Manager

Jersey City, NJ · On-site

$46.34/hr

Analyze incident, alert, and trend data to identify emerging risks proactively. Drive improvements ... Continuously improve Problem Management processes, metrics, reporting, and documentation. Ensure ...

DTCC

Problem Management Associate

Coppell, TX · On-site

$15 - $20/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

Dtcc

Problem Management Associate

Coppell, TX · On-site

$14.75 - $19.50/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

DTCC

Problem Management Associate

Coppell, TX · On-site

$14.75 - $19.50/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

BC Forward

IT Problem Manager

Jersey City, NJ · On-site

$46.34/hr

Production / Technical Support III - Problem Manager Location: Jersey City, NJ Duration: Contract ... Analyze incident, alert, and trend data to identify emerging risks proactively. Drive improvements ...

Dtcc

Problem Management Associate

Dallas, TX · On-site

$15.75 - $20.75/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

ASM Research

Problem Manager, Mid

The Problem Manager, Mid oversees the lifecycle of problems within enterprise IT services to ... Analyze incident trends, recurring outage patterns, and monitoring data to proactively identify ...

DTCC

Problem Management Associate

Tampa, FL · On-site

$14.25 - $19/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

Mindlance

Business System analyst

Charlotte, NC · On-site

... problem analysis • Analytical skills and ability to do root cause analysis • Requires excellent communication skills and ability to write and discuss procedures regarding technical issues • ...

DTCC

Problem Management Associate

Tampa, FL · On-site

$15 - $19.75/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

Dtcc

Problem Management Associate

Tampa, FL · On-site

$14.25 - $19/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

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Problem Analyst information

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$31K

$73.3K

$130K

How much do problem analyst jobs pay per year?

As of Jun 27, 2026, the average yearly pay for problem analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

A Problem Analyst typically requires specialized skills and experience, and earning $10,000 a month without a degree is uncommon in this role. However, some high-paying jobs in sales, real estate, or tech sales can reach this level through commissions and performance, often requiring strong communication skills and industry knowledge. Freelance consulting or entrepreneurship may also achieve this income without formal degrees, but they depend on individual success and market demand.

What jobs pay 2000 a day?

High-paying jobs that can earn around $2,000 a day typically include specialized roles such as senior consultants, surgeons, corporate lawyers, or experienced software engineers. These positions often require advanced skills, certifications, or extensive experience, and may involve freelance or contract work with high hourly rates. Earnings vary based on industry, location, and workload.

Is SOC an entry level job?

A Security Operations Center (SOC) analyst role is typically not entry-level and usually requires some experience in cybersecurity, network monitoring, or related fields. Entry-level positions in cybersecurity may be labeled as SOC analyst I or junior SOC analyst, but higher-level roles often demand certifications like CompTIA Security+ or CISSP and familiarity with security tools and incident response processes.

What is the difference between Problem Analyst vs Data Analyst?

AspectProblem AnalystData Analyst
Required CredentialsBachelor's in Business, IT, or related fields; certifications like CBAP or Six SigmaBachelor's in Statistics, Mathematics, or related fields; certifications like CAP or Microsoft Data certifications
Work EnvironmentBusiness analysis teams, consulting firms, or IT departmentsData teams, analytics departments, or research units
Employer & Industry UsageConsulting firms, corporate IT, finance, healthcareTech companies, finance, marketing, research institutions

The Problem Analyst focuses on identifying, analyzing, and solving business problems through process improvements and strategic solutions. In contrast, the Data Analyst primarily interprets data to support decision-making with statistical analysis and data visualization. While both roles require analytical skills and some overlapping certifications, their core responsibilities and work environments differ significantly.

What does a problem analyst do?

A problem analyst identifies, analyzes, and evaluates issues within an organization to determine their root causes and develop effective solutions. They use data analysis, process mapping, and problem-solving skills to improve operational efficiency and decision-making. Strong communication and analytical tools like Excel or specialized software are often essential for this role.
More about Problem Analyst jobs
What job categories do people searching Problem Analyst jobs look for? The top searched job categories for Problem Analyst jobs are:
Problem Analyst jobs near you
Infographic showing various Problem Analyst job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Network Problem Management Quality Assurance Analyst-Sterling,Virginia

Network Problem Management Quality Assurance Analyst-Sterling,Virginia

CACI International, Inc.

Middleburg, VA

$181K/yr

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

Job Title: Network Problem Management Quality Assurance Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
The Opportunity: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will be responsible for ensuring the quality and effectiveness of our problem management activities, conducting audits, and contributing to continuous improvement efforts.
Responsibilities:
  • Perform regular quality checks on problem management processes and documentation
  • Conduct audits to ensure compliance with ITIL standards and internal procedures
  • Analyze problem management data and metrics to identify trends and areas for improvement
  • Assist in root cause analysis sessions for network-related problems
  • Verify proper categorization and documentation of network issues
  • Support the development and maintenance of quality standards for problem management
  • Participate in the creation of reports on problem management performance
  • Contribute to the implementation of quality improvement initiatives
  • Assist in training team members on ITIL problem management best practices
  • Collaborate with network teams to ensure adherence to quality standards

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
  • 5+ years of experience in network operations, quality assurance, or related roles
  • TS/SCI with Poly required
  • ITIL V3 or 4 certification and training
  • Good working knowledge of the Service Management workflows and ITSM processes
  • Experience with major ITSM platforms (e.g., ServiceNow, BMC Remedy)
  • Knowledge of network technologies and protocols
  • Experience with quality assurance methodologies and auditing processes
  • Excellent analytical and problem-solving skills
  • Strong leadership and team collaboration abilities
  • Outstanding communication and reporting skills
  • Proficiency in ITSM tools and data analysis software

Desired:
  • ITIL certification in Problem Management

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$86,600 - $181,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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