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Problem Analyst Jobs (NOW HIRING)

Problem Manager AMS Technologies, LLC is seeking a Problem Manager to support the U.S. Air Force ... This role is focused on identifying recurring issues, analyzing trends, determining root causes ...

Problem Manager AMS Technologies, LLC is seeking a Problem Manager to support the U.S. Air Force ... This role is focused on identifying recurring issues, analyzing trends, determining root causes ...

The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring. This role manages the lifecycle of all problems ...

This strategic and hands-on role is responsible for driving root cause analysis, permanent problem elimination, and long-term service improvements across NextGen Healthcare environments. The ideal ...

The Problem Mgmt. Lead / Problem Manager, Senior leads the end-to-end problem management function ... Drive complex root cause analysis using structured techniques (for example, 5 Whys, fault tree or ...

Problem Management Engineer

Boston, MA · On-site

$112K - $146K/yr

REQUIRED SKILLS Problem Management Leadership * Lead and oversee the end‑to‑end Problem ... Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys ...

Lead, manage, and develop a team of problem management analysts * Set clear expectations, goals, and performance standards for the team * Monitor individual and team performance, addressing gaps ...

... problem analysisAnalytical skills and ability to do root cause analysis • Requires excellent communication skills and ability to write and discuss procedures regarding technical issues • ...

Problem Management Associate

Dallas, TX · On-site

$15.75 - $20.75/hr

This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...

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Problem Analyst information

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$31K

$73.3K

$130K

How much do problem analyst jobs pay per year?

As of Aug 18, 2026, the average yearly pay for problem analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is the difference between Problem Analyst vs Data Analyst?

AspectProblem AnalystData Analyst
Required CredentialsBachelor's in Business, IT, or related fields; certifications like CBAP or Six SigmaBachelor's in Statistics, Mathematics, or related fields; certifications like CAP or Microsoft Data certifications
Work EnvironmentBusiness analysis teams, consulting firms, or IT departmentsData teams, analytics departments, or research units
Employer & Industry UsageConsulting firms, corporate IT, finance, healthcareTech companies, finance, marketing, research institutions

The Problem Analyst focuses on identifying, analyzing, and solving business problems through process improvements and strategic solutions. In contrast, the Data Analyst primarily interprets data to support decision-making with statistical analysis and data visualization. While both roles require analytical skills and some overlapping certifications, their core responsibilities and work environments differ significantly.

What does a problem analyst do?

A problem analyst identifies, analyzes, and evaluates issues within an organization to determine their root causes and develop solutions. They use data analysis, problem-solving skills, and tools like flowcharts or root cause analysis to improve processes and resolve challenges efficiently.
More about Problem Analyst jobs
Infographic showing various Problem Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

L3 - Support Engineering / Automation & Problem analyst

EROS Technologies, Inc.

Durham, NC

Full-time

Re-posted 17 days ago


Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Title: L3 - Support Engineering / Automation & Problem analyst

Durham NC

Contract to hire 


Must Have:

  • ITIL Foundation.
  • Min. 2-3 years' experience as app developer.
  • Application Production Support Experience, atleast 4-5 years.
  • Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python, bashes).
  • Technically strong in PL/SQL programming, Oracle Database application development & support.
  • Expertise in managing and supporting Virtual DC & Virtualization.


Additional Information

All your information will be kept confidential according to EEO guidelines.


Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

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