L3 - Support Engineering / Automation & Problem analyst Durham NC Contract to hire Must Have: * ITIL Foundation. * Min. 2-3 years' experience as app developer. * Application Production Support ...
L3 - Support Engineering / Automation & Problem analyst Durham NC Contract to hire Must Have: * ITIL Foundation. * Min. 2-3 years' experience as app developer. * Application Production Support ...
Perform detailed problem analysis for all problem tickets within the assigned domain. Apply critical thinking techniques such as the "5 Whys" to identify root causes. Prioritize tickets based on ...
Perform detailed problem analysis for all problem tickets within the assigned domain. Apply critical thinking techniques such as the "5 Whys" to identify root causes. Prioritize tickets based on ...
Perform detailed problem analysis for all problem tickets within the assigned domain. Apply critical thinking techniques such as the "5 Whys" to identify root causes. Prioritize tickets based on ...
Perform detailed problem analysis for all problem tickets within the assigned domain. Apply critical thinking techniques such as the "5 Whys" to identify root causes. Prioritize tickets based on ...
Problem Management Analyst
Austin, TX · On-site
Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundation-validating ...
Problem Management Analyst
Austin, TX · On-site
Partner with the Problem Management Lead to convert reactive incident data into proactive, systemic improvements across the organization. This role owns the analytical foundation-validating ...
Own recurring off-board and on-board issues through the Problem Management process, including creating and maintaining problem records in Jira, performing impact analysis, defining priority based on ...
Own recurring off-board and on-board issues through the Problem Management process, including creating and maintaining problem records in Jira, performing impact analysis, defining priority based on ...
Problem Manager
Jersey City, NJ · On-site
Production / Technical Support II - Problem Manager Location: Jersey City, NJ Duration: Contract ... Analyze incident, alert, and trend data to identify emerging risks proactively. Drive improvements ...
Problem Manager
Jersey City, NJ · On-site
Production / Technical Support II - Problem Manager Location: Jersey City, NJ Duration: Contract ... Analyze incident, alert, and trend data to identify emerging risks proactively. Drive improvements ...
The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring. This role manages the lifecycle of all problems ...
The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents from recurring. This role manages the lifecycle of all problems ...
Problem Manager
Jersey City, NJ · On-site
$40.82/hr
Analyze incident, alert, and trend data to proactively identify emerging risks and reduce ... Continuously improve Problem Management processes, metrics, reporting, and documentation. Ensure ...
Problem Manager
Jersey City, NJ · On-site
$40.82/hr
Analyze incident, alert, and trend data to proactively identify emerging risks and reduce ... Continuously improve Problem Management processes, metrics, reporting, and documentation. Ensure ...
COMMSERVE TECHNOLOGIES INC is seeking an experienced Problem Management Lead Analyst to drive service stability and continuous improvement across IT Operations. This role will own the end-to-end ...
COMMSERVE TECHNOLOGIES INC is seeking an experienced Problem Management Lead Analyst to drive service stability and continuous improvement across IT Operations. This role will own the end-to-end ...
ITSM Problem Manager
San Antonio, TX · Hybrid
$90K - $110K/yr
Lead Root Cause Analysis (RCA) and Post-Incident Reviews (PIRs) for high-severity and recurring incidents * Establish and maintain problem management governance, standards, and processes * Partner ...
ITSM Problem Manager
San Antonio, TX · Hybrid
$90K - $110K/yr
Lead Root Cause Analysis (RCA) and Post-Incident Reviews (PIRs) for high-severity and recurring incidents * Establish and maintain problem management governance, standards, and processes * Partner ...
Engineering Quality - Problem Management Analyst #1058811 WHO WE ARE LOOKING FOR: * We are seeking an accomplished Problem Management Analyst Who we are looking for: * We are looking for an ...
Quick apply
Engineering Quality - Problem Management Analyst #1058811 WHO WE ARE LOOKING FOR: * We are seeking an accomplished Problem Management Analyst Who we are looking for: * We are looking for an ...
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Field Solutions Analyst (Problem Report)
Athens, TX · On-site
$25 - $30/hr
Job Type Full-time Description Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play ...
Field Solutions Analyst (Problem Report)
Athens, TX · On-site
$25 - $30/hr
Job Type Full-time Description Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play ...
Field Solutions Analyst (Problem Report)
Athens, TX · On-site +1
Description Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play a critical role in ...
Field Solutions Analyst (Problem Report)
Athens, TX · On-site +1
Description Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play a critical role in ...
Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play a critical role in identifying ...
Are you a detail-oriented problem solver with a passion for diagnosing issues and driving solutions? We are seeking a Field Resolution Analyst to join our team and play a critical role in identifying ...
Network Problem Management Quality Assurance Analyst
Sterling, VA · On-site
$86K - $181K/yr
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Network Problem Management Quality Assurance Analyst
Sterling, VA · On-site
$86K - $181K/yr
Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ...
Problem Management Engineer
Boston, MA · On-site
$112K - $146K/yr
REQUIRED SKILLS Problem Management Leadership * Lead and oversee the end‑to‑end Problem ... Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys ...
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Problem Management Engineer
Boston, MA · On-site
$112K - $146K/yr
REQUIRED SKILLS Problem Management Leadership * Lead and oversee the end‑to‑end Problem ... Lead and validate structured Root Cause Analysis (RCA) using methodologies such as 5‑Whys ...
Problem Management Associate
Tampa, FL · On-site
$15 - $19.75/hr
This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...
Problem Management Associate
Tampa, FL · On-site
$15 - $19.75/hr
This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...
Problem Management Associate
Tampa, FL · On-site
$15 - $19.75/hr
This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...
Problem Management Associate
Tampa, FL · On-site
$15 - $19.75/hr
This process combines investigative analysis with proactive measures. By focusing on uncovering the true root causes rather than merely addressing the symptoms, Problem Management plays a crucial ...
Problem Support Manager
Ashburn, VA · On-site
Conduct root cause analysis (RCA) for recurring incidents. * Maintain and manage problem records in ServiceNow. * Identify corrective and preventive actions. * Provide trend analysis reports to CBP ...
Problem Support Manager
Ashburn, VA · On-site
Conduct root cause analysis (RCA) for recurring incidents. * Maintain and manage problem records in ServiceNow. * Identify corrective and preventive actions. * Provide trend analysis reports to CBP ...
Problem Analyst information
See salary details
$31K - $40K
11% of jobs
$40K - $49K
9% of jobs
$52.1K is the 25th percentile. Wages below this are outliers.
$49K - $58K
15% of jobs
$58K - $67K
15% of jobs
The median wage is $67.3K / yr.
$67K - $76K
18% of jobs
$82.5K is the 75th percentile. Wages above this are outliers.
$76K - $85K
11% of jobs
$85K - $94K
7% of jobs
$94K - $103K
5% of jobs
$103K - $112K
4% of jobs
$112K - $121K
2% of jobs
$121K - $130K
3% of jobs
$31K
$73.3K
$130K
How much do problem analyst jobs pay per year?
What jobs pay $10,000 a month without a degree?
What jobs pay 2000 a day?
Is SOC an entry level job?
What is the difference between Problem Analyst vs Data Analyst?
| Aspect | Problem Analyst | Data Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Business, IT, or related fields; certifications like CBAP or Six Sigma | Bachelor's in Statistics, Mathematics, or related fields; certifications like CAP or Microsoft Data certifications |
| Work Environment | Business analysis teams, consulting firms, or IT departments | Data teams, analytics departments, or research units |
| Employer & Industry Usage | Consulting firms, corporate IT, finance, healthcare | Tech companies, finance, marketing, research institutions |
The Problem Analyst focuses on identifying, analyzing, and solving business problems through process improvements and strategic solutions. In contrast, the Data Analyst primarily interprets data to support decision-making with statistical analysis and data visualization. While both roles require analytical skills and some overlapping certifications, their core responsibilities and work environments differ significantly.
What does a problem analyst do?
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- Full Time Climate Risk Analyst
- Contract Research Analyst
- Qualitative Financials
- Day Shift Accenture Financial Analyst

Full-time
Posted 24 days ago
Job description
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Title: L3 - Support Engineering / Automation & Problem analyst
Durham NC
Contract to hire
Must Have:
- ITIL Foundation.
- Min. 2-3 years' experience as app developer.
- Application Production Support Experience, atleast 4-5 years.
- Expertise in Unix/Linux, Shell Scripting/Perl scripting (Perl, Python, bashes).
- Technically strong in PL/SQL programming, Oracle Database application development & support.
- Expertise in managing and supporting Virtual DC & Virtualization.
All your information will be kept confidential according to EEO guidelines.
About Eros Technologies
Sourced by ZipRecruiter
We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.
Industry
Human resources consulting services
Company size
1,001 - 5,000 Employees
Headquarters location
Lewes, DE, US
Year founded
2015