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Proactive Jobs (NOW HIRING)

Proactive

Family Nurse Practitioner

Martinsville, IN

$100.70K - $127.60K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Vail Resorts

$130K - $140K/yr

The Principal Analyst, Proactive Labor Relations oversees the labor relations management system in service of the organization's proactive labor relations strategy, ensuring disciplined, consistent ...

Vail Resorts

$130K - $140K/yr

The Principal Analyst, Proactive Labor Relations oversees the labor relations management system in service of the organization's proactive labor relations strategy, ensuring disciplined, consistent ...

Vail Resorts

$130K - $140K/yr

The Principal Analyst, Proactive Labor Relations oversees the labor relations management system in service of the organization's proactive labor relations strategy, ensuring disciplined, consistent ...

Vail Resorts

$130K - $140K/yr

The Principal Analyst, Proactive Labor Relations oversees the labor relations management system in service of the organization's proactive labor relations strategy, ensuring disciplined, consistent ...

Proactive

PT Family Nurse Practitioner

Westfield, WI · On-site

$104.10K - $131.90K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Proactive

Physician Assistant

O Fallon, IL

$93.30K - $126.40K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Atlas Copco

The Customer Success Manager, Proactive Services plays a key role in supporting customers' innovation and transformation journeys by ensuring they realize maximum value from our Hardware Maintenance ...

Proactive

Registered Nurse (PRN)

New Oxford, PA

Proactive MD Onsite Wellness RN Proactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits ...

Proactive

PT Physician Assistant

Westfield, WI · On-site

$94.20K - $127.70K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Apple

Computational Linguist, Proactive

Cupertino, CA · On-site

Join Apple's Entity and App Resolution team, where we build the intelligent systems that help. customers find and interact with exactly what they're looking for. Our work powers personalized search ...

Proactive

PT Physician Assistant

New Oxford, PA

$96.50K - $130.80K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Proactive

Physician Assistant

O Fallon, IL · On-site

$93.30K - $126.40K/yr

Proactive MD Health Management Solution People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

Proactive

Registered Nurse (PRN)

Columbia, SC

Proactive MD partners with companies to provide their people with employer-sponsored onsite wellness centers, decreasing costs and making their healthcare benefits more efficient. We provide broad ...

Proactive

Family Medicine Physician

Artesia, NM · On-site

Proactive MD Health Management Opportunity People are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive ...

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How much do proactive jobs pay per hour?

As of May 30, 2026, the average hourly pay for proactive in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Proactive professional, and why are they important?

I'm sorry, but 'Proactive' is not a recognized professional job title. Please provide a valid job title for an accurate response.

What are some common challenges faced by professionals in proactive customer support roles, and how can they be addressed?

Professionals in proactive customer support roles often face the challenge of anticipating customer needs before issues arise, which requires strong analytical skills and access to timely data. They must balance being helpful without overwhelming customers with unnecessary communication. To address these challenges, it's important to leverage customer feedback, collaborate closely with product and technical teams, and use automation tools to deliver personalized, relevant outreach. Regular training and open communication within the support team also help ensure best practices are shared and adapted as needed.

What are Proactive jobs?

Proactive jobs refer to roles that require employees to take initiative, anticipate needs, and act to address potential problems before they arise. In these positions, individuals are expected to be forward-thinking, self-motivated, and capable of identifying opportunities for improvement. Proactive roles are common in areas such as management, sales, customer service, and project planning, where anticipating and responding to challenges is critical for success. Being proactive can help organizations stay competitive and maintain efficient operations.

What is the difference between Proactive vs Reactive?

AspectProactiveReactive
ApproachAnticipates issues and takes preventive actionsResponds to issues after they occur
Work EnvironmentPlanning, strategizing, and prevention-focusedIssue resolution and troubleshooting
Common UsageProject management, customer service, safety protocolsEmergency response, troubleshooting, support roles

Proactive professionals focus on preventing problems before they happen, while reactive professionals address issues after they arise. Both approaches are essential in various industries, but understanding their differences helps in choosing the right strategy for specific roles and tasks.

What cities are hiring for Proactive jobs? Cities with the most Proactive job openings:
What states have the most Proactive jobs? States with the most job openings for Proactive jobs include:
Proactive jobs near you
Infographic showing various Proactive job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $33,693 per year, or $16.2 per hour.

Customer Success Manager, Proactive Services

Atlas Copco

Auburn Hills, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Atlas Copco rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

87th of 415 rated machine equipment manufacturers

Job description

Your role
At Atlas Copco, we value both your contributions and who you are. As a global technology leader with over 150 years of innovation, we are committed to driving positive impact across industries and communities. Join a team where dedication, creativity, and growth are at the center of everything we do.
The Customer Success Manager, Proactive Services plays a key role in supporting customers' innovation and transformation journeys by ensuring they realize maximum value from our Hardware Maintenance portfolio (ToolCover). This role leverages industry expertise and analytical insight to proactively manage customer relationships, drive adoption, and deliver measurable outcomes.
As a strategic partner, you will help foster long-term relationships, identify growth opportunities, and elevate the overall customer experience. You will also have the autonomy to shape how key priorities are achieved, including accelerating adoption of maintenance agreements, demonstrating the value and ROI of ToolCover solutions, strengthening collaboration across internal teams, and expanding the role of Hardware Maintenance as a key revenue stream.
Key responsibilities include:
  • Driving customer outcomes by ensuring customers maximize value and achieve their goals.
  • Building strong, trust-based relationships that promote loyalty and advocacy.
  • Proactively identifying risks and providing solutions before issues escalate.
  • Leading onboarding and implementation of ToolCover solutions, serving as the primary contact during launch.
  • Conducting regular check-ins and business reviews to optimize performance and value.
  • Reducing customer churn by improving satisfaction and demonstrating ongoing value.
  • Identifying upsell and cross-sell opportunities to support growth.
  • Analyzing equipment usage data to uncover trends, measure success, and inform decisions.
  • Supporting internal teams (MVI, GIN) through training, materials, and customer engagement to drive Proactive Services adoption.
  • Championing value-based selling by clearly articulating solutions, benefits, and ROI.
  • Providing feedback to enhance the solutions portfolio.
  • Building collaborative relationships across SCE BL and ACTA teams to drive shared success.
  • Establishing and sharing KPIs to demonstrate the impact of Proactive Services.

Reporting to the Vice President of Strategic Initiatives, this role is critical in strengthening Atlas Copco's Proactive Services position and deepening customer engagement.
To succeed, you will need
  • Education: Bachelor's degree in Business, Engineering, IT/Computer Science, Communications, or related field.
  • Sales experience: Relevant sales experience (e.g. territory growth, account management or business development) with consistent KPI's preferred.
  • Technical aptitude: Strong technical understanding required to engage with customers effectively.
  • Travel-ready: Willingness to travel up to 50% within the assigned region, including both domestic and international trips to support sales meetings, client engagement, and business forecasting activities; overnight travel may also be required based on business needs.
  • Presentation skills: Strong communication skills with experience in product demonstrations a plus.
  • Proven track record: Experience selling software solutions to a wide variety of customers.
  • Computer skills: Maintain expert status in MS Office programs (Word, Excel, Teams, and PowerPoint).
In return, we offer
  • At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
    • Professional Development: Opportunities for growth, training, and career advancement.
    • Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
    • Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
    • Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
    • Family Support: Paid Maternity & Parental Leave.
    • Wellness Perks: Gym, Education, and Health Reimbursements.
    • Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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