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Priority Health Remote information

What are the key skills and qualifications needed to thrive as a Remote Health Insurance Customer Service Representative at Priority Health, and why are they important?

To thrive as a Remote Health Insurance Customer Service Representative at Priority Health, you need strong customer service skills, a solid understanding of health insurance policies, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and knowledge of HIPAA regulations are commonly required. Excellent communication, problem-solving abilities, and patience are vital soft skills for effectively assisting members and resolving their concerns remotely. These skills ensure efficient service delivery, customer satisfaction, and compliance in a virtual work environment.

What is the difference between Priority Health Remote vs Medical Billing Specialist?

AspectPriority Health RemoteMedical Billing Specialist
Required CredentialsHigh school diploma or equivalent; certification preferredHigh school diploma; certification often preferred
Work EnvironmentRemote, home-based settingTypically office or clinic-based, some remote options
Industry UsageHealth insurance companies, including Priority HealthHospitals, clinics, insurance companies
Common Search IntentRemote healthcare jobs, insurance claims processingMedical billing jobs, healthcare reimbursement

Priority Health Remote and Medical Billing Specialist roles share similar credentials and industry usage, but differ mainly in work environment. Priority Health Remote positions are fully remote within health insurance companies, while Medical Billing Specialists may work in-office or remotely. Both roles involve healthcare reimbursement tasks, but the remote nature of Priority Health Remote offers more flexibility for candidates seeking telecommuting opportunities.

What are some common challenges faced by remote employees at Priority Health, and how can they be addressed?

Remote employees at Priority Health often face challenges such as maintaining clear communication with team members, staying engaged with company culture, and managing work-life balance. To address these, Priority Health emphasizes regular virtual meetings, utilizes collaboration tools, and offers resources for time management and wellness. New hires are encouraged to proactively reach out to colleagues, participate in virtual events, and take advantage of support programs to foster connection and productivity.

What is a Priority Health Remote job?

A Priority Health Remote job refers to a position with Priority Health, a health insurance company, that allows employees to work from home or another remote location rather than a traditional office. These roles can include customer service representatives, claims specialists, nurses, and IT professionals, among others. Working remotely for Priority Health typically involves using secure technology to access company systems and communicate with team members. The company provides resources and support to ensure remote employees can perform their duties effectively. Remote positions offer flexibility and can be ideal for those seeking work-life balance while contributing to the healthcare industry.
More about Priority Health Remote jobs
What cities are hiring for Priority Health Remote jobs? Cities with the most Priority Health Remote job openings:
What states have the most Priority Health Remote jobs? States with the most job openings for Priority Health Remote jobs include:
What job categories do people searching Priority Health Remote jobs look for? The top searched job categories for Priority Health Remote jobs are:
Priority Health Remote jobs near you
Infographic showing various Priority Health Remote job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Enterprise Solutions Specialist - Northern California

Enterprise Solutions Specialist - Northern California

Abbott

Remote

Other

Posted 15 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

155th of 529 rated manufacturers

Job description

Enterprise Solutions Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we're committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.

As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC's product portfolio within healthcare facilities at target health systems with direction from the SAE.

This is a field based opportunity. The territory will be Northern California.

What You'll Do
  • Collaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territory
  • Develop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption process
  • Conduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC's portfolio
  • Support solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solution
  • Facilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customer
  • Provide staff support and training on workflows for onboarding patients
  • Define and document desired outcomes and KPIs according to identified customer needs
  • Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned
Experience You'll Bring

Required

  • Bachelor's degree
  • 5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industry
  • Excellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindset
  • Process management skills, including end-to-end mapping and systems analyses abilities
  • Professionalism when interacting with customers
  • Ability to prepare and deliver effective oral and written communications
  • Skilled in crafting and executing change management actions and communications
  • Proven ability to manage both projects and time
  • Prior clinical training and adult education delivery experience
  • Willingness and ability to travel, including overnight 50% - 75%

Preferred

  • Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in a hospital and/or outpatient setting.
  • Experience developing or consulting on clinical protocols and / or workflows
  • Diabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps)

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

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