Job description:
Company Overview
Smith Graphics & Design, Inc. specializes in vehicle wraps and graphics, large digital format printing, digital dieย cutting, and design. With over 60ย years of experience, we are committed to delivering top-quality products and services using state-of-the-art equipment. Our dedication to excellence benefits both our local community and clients across the country.
Account Manager & Preflight Specialist
Location:ย Mishawaka, IN (On-site)
Smith Graphics Inc. is seeking anย Account Manager & Preflight Specialistย to join our growing team at our corporate office in Mishawaka, Indiana. This role is ideal for someone who is detail-oriented, creative, and experienced in production-ready file setup for large-format and vehicle graphics.
Primary Responsibilities:
Creative & Client-Facing
- Develop creative design concepts and original artwork
- Meet and communicate directly with clients
- Create conceptual layouts and client-facing proofs
- Design vehicle layouts and graphics proofs
- Assist clients with artwork questions and revisions
File Setup & Preflight (Primary Focus)
- Review customer-supplied, print-ready artwork
- Prepare and nest nonโprint-ready files for production
- Advise customers on file issues and corrections
- Ensure PMS colors are properly embedded when required
- Verify scaling, dimensions, and output accuracy
- Nest jobs on correct artboard sizes based on production method, including:
- Plotter-cut vinyl
- Roll-to-roll print
- Flat stock / rigid substrates
File & Workflow Management
- Maintain organized file structure on the company file server
- Ensure production-ready file standards are met
Account Management
- Enter purchase orders for client reorders
- Quote new projects for new and existing clients
- Follow up with clients on open quotes
- Communicate with management regarding installation dates and scheduling
- Answer phones
Production Support
- Occasionally assist in production to support workflow and deadlines
General
- Problem-solving related to design, production, and client needs
- Cross-department communication to ensure smooth project execution
Schedule
- Full-time
- 40 hours per week
Compensation & Benefits
- Salary:ย Starting atย $50,000 per yearย (based on experience)
- 401(k) with company match
- Paid Time Off (PTO)
- Paid holidays
Work Environment
- On-site position at Smith Graphics Corporate Office
- Upbeat, collaborative, and relaxed company culture
- Fast-paced production environment with a strong focus on quality and efficiency
Qualifications (Required)
- Experience with Adobe Illustrator and production file setup
- Strong understanding of large-format print and vinyl production workflows
- Vehicle graphics layout experience preferred
- Strong attention to detail and file organization skills
- Ability to communicate clearly with clients and internal teams
Location
Smith Graphics Corporate Office
317 Capital Ave.
Mishawaka, IN 46544
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off