Precise Global Logistics Jobs (NOW HIRING)

Are you a logistics professional with a passion for global supply chains? Do you thrive in a fast-paced environment where your expertise in international freight forwarding directly impacts client success? BTX Global Logistics is looking for a proactive and detail-oriented International Logistics Account Manager to join our dynamic team in San Diego, CA area.

At BTX Global Logistics, we don't just move freight; we deliver peace of mind. We're a leading force in the logistics industry, renowned for our exceptional service, innovative solutions, and unwavering commitment to our clients. When you join us, you'll be part of a company that values expertise, fosters professional growth, and truly invests in its people.

As an International Logistics Account Manager, you'll be at the forefront of managing complex international shipping needs for our diverse client base. You'll leverage your extensive industry knowledge to provide professional, timely, and compliant solutions, ensuring seamless end-to-end global transportation.

• Navigate the Global Trade Landscape: Become an expert in import/export compliance and trade regulations, proactively communicating updates to clients and internal teams. You'll be instrumental in maintaining accurate ISF (Importer Security Filings) for ocean imports, ensuring daily compliance.
• Master International Shipments: Competently manage all facets of international shipments, including air freight, ocean freight, intermodal transportation, and handling of hazardous and regulated/licensed commodities. From initial booking to final delivery, you'll orchestrate efficient and cost-effective solutions.
• Strategic Client Partnership: Work in partnership with clients to educate, define, document, and optimize their International Supply Chain. You'll develop strong relationships built on trust and confidence, offering innovative routing solutions and negotiating optimal pricing with carriers and agents to win their business.
• Operational Excellence: Ensure accurate data entry and meticulous attention to detail for every shipment within our proprietary BTX Ship system and Google Docs. You'll monitor pre-alerts, quote requests, and bookings, confirming receipt and managing all necessary documentation.
• Proactive Communication & Support: Maintain constant communication with agents, carriers, and clients at origin and destination, ensuring smooth transit and timely resolution of any issues. You'll respond to inquiries promptly, assist with claims, and proactively share industry updates from resources like the Journal of Commerce.
• Financial Acumen: Ensure all shipments are accurately turned over for invoicing within 7-10 days of delivery, verifying all costs and charges are precise and as quoted.
• Team Collaboration: Support and train new team members as needed, contributing to a collaborative and knowledgeable work environment. You'll also participate in our on-call/overnight rotation as a salaried employee, demonstrating your commitment to client needs.

• Logistics Acumen: You possess an Associate's degree or equivalent, coupled with 2-3 years of related logistics and freight forwarding industry experience. You have a strong understanding of supply chain principles and the ability to calculate critical figures like volume weight.
• Compliance & Regulations: Proficient knowledge of import/export compliance and trade regulations is essential. HAZMAT Certification and TSA Testing Requirements (or the ability to obtain them) are a significant plus.
• Technology Savvy: You're comfortable utilizing transportation management software, including our BTX Ship platform, and are proficient in Microsoft Office (Outlook, Excel, Word).
• Problem-Solver Extraordinaire: You're highly organized, detail-minded, and possess strong problem-solving and decision-making skills. You anticipate challenges and proactively seek "one step ahead" solutions.
• Exceptional Communicator: You maintain a professional, friendly, and proactive demeanor, building strong rapport with clients and colleagues through all communication channels. Excellent written and verbal communication skills, including proper grammar and spelling, are a must.
• Adaptable & Resilient: You can multitask effectively, prioritize your workload, and thrive both independently and as part of a team. You're willing to work overtime as needed to meet client demands.

At BTX, we believe our people are our greatest asset. We offer a supportive and engaging work environment where your contributions are recognized and valued. Here's what sets us apart:

• Impactful Work: You'll play a crucial role in connecting businesses globally, directly contributing to our clients' success and the flow of international trade.
• Growth Opportunities: We are committed to your professional development, providing resources and training to enhance your skills and advance your career within the logistics industry.
• Collaborative Culture: Join a team of dedicated professionals who are passionate about what they do and support each other's success.
• Competitive Compensation & Benefits: We offer a competitive salary range of $65,000 - $85,000 per year, along with a comprehensive benefits package that includes:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
• Work-Life Balance: Enjoy a consistent Monday to Friday schedule with an 8-hour shift, acknowledging occasional overtime as needed.

Additional Information: BTX Global Logistics continues to experience significant growth. The International Operations Manager will play a key role in supporting organizational transformation, operational scalability, and continuous improvement as the company expands.

Type: Full-time, exempt

Industry: Logistics & Supply Chain

Compensation: Salary commensurate with experience

Benefits: Competitive

Travel: None

Location: SAN - Poway, California

BTX is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. BTX does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.