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What is a Powermax?

A Powermax job typically refers to a position involving Hypertherm's Powermax plasma cutting systems, which are used for metal cutting applications. Roles may include machine operators, technicians, or sales representatives specializing in Powermax products. Employees in these roles often work in manufacturing, fabrication, or metalworking industries, ensuring proper setup, operation, and maintenance of Powermax systems. Depending on the job, responsibilities may cover troubleshooting, customer support, or optimizing cutting performance.

What are the key skills and qualifications needed to thrive in the Powermax position, and why are they important?

To thrive as a Powermax Storage Engineer, you need expertise in enterprise data storage solutions, particularly with Dell EMC PowerMax systems, and a background in IT infrastructure or computer engineering. Familiarity with Dell EMC management software, SAN (Storage Area Network) technologies, and related certifications such as Dell EMC Proven Professional are often required. Strong problem-solving abilities, effective communication, and teamwork skills set top candidates apart in this role. These competencies ensure the secure, efficient, and reliable management of critical data systems in large-scale enterprise environments.

What are the most common challenges faced by Powermax Storage Engineers?

Powermax Storage Engineers often face challenges related to maintaining high system availability and performance while managing complex storage environments. Troubleshooting hardware or software issues, optimizing storage configurations, and ensuring data security and compliance are typical tasks that require quick thinking and technical expertise. Collaboration with IT teams and end users is essential for understanding requirements and minimizing downtime. Adapting to rapidly evolving storage technologies and managing large volumes of critical enterprise data are also key aspects of the job.

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Powermax jobs near you
Infographic showing various Powermax job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 86% Physical, 13% Hybrid, and 1% Remote job distribution.

Senior Dell EMC Mainframe Storage Engineer

Neshent Technologies

Maryknoll, NY • On-site

Full-time

Posted 7 days ago

Job description

We are seeking a Senior Dell EMC Mainframe Storage Engineer with expertise in Mainframe Enablers (MFE) and Geographically Dispersed Disaster Restart (GDDR) to support a highly available enterprise mainframe storage environment. The ideal candidate will have hands-on experience troubleshooting GDDR automation, SRDF replication, and disaster recovery processes within mission-critical production environments.

Roles and Responsibilities
  • Provide production support for Dell EMC Mainframe Enablers (MFE) and GDDR environments.
  • Troubleshoot GDDR automation failures, restart issues, and recovery scenarios.
  • Support SRDF/S and SRDF/A replication, AutoSwap, and consistency group operations.
  • Perform manual recovery and resynchronization when automated recovery processes fail.
  • Diagnose replication failures, interrupted scripts, and consistency group issues.
  • Coordinate array-side recovery activities with host-side operations.
  • Determine when replication can be safely resumed following outages or failures.
  • Participate in Sev 1 and Sev 2 production incident response and technical bridge calls.
  • Analyze logs, command outputs, configurations, and system diagnostics to identify root causes.
  • Develop and maintain operational documentation, recovery procedures, and runbooks.
  • Collaborate with infrastructure, operations, and vendor support teams to resolve complex storage issues.
  • Assist with technical escalations by documenting findings and coordinating with vendor support when required.
Required Qualifications
  • Extensive hands-on experience with Dell EMC Mainframe Enablers (MFE).
  • Strong expertise with Dell EMC GDDR/GDR, preferably GDDR 6.x.
  • Experience configuring and supporting GDDR automation, scripts, overrides, and recovery procedures.
  • Strong knowledge of SRDF/S, SRDF/A, AutoSwap, and consistency group management.
  • Experience troubleshooting GDDR automation failures, interrupted replication, and manual recovery scenarios.
  • Proficiency with zDP and Symmetrix command-line utilities.
  • Strong understanding of mainframe storage operations, FICON, and Fibre Channel technologies.
  • Experience handling replication drops, resynchronization, full-push recovery, and device cleanup.
  • Ability to coordinate host-side and array-side recovery activities.
  • Experience supporting enterprise production environments with high availability requirements.
  • Strong analytical, troubleshooting, and communication skills.
Preferred Qualifications
  • Experience supporting VMAX 950F and PowerMax 8500 storage platforms.
  • Experience with enterprise disaster recovery and replication solutions.
  • Experience supporting large-scale, mission-critical production environments.
On-Call & Support Expectations
  • Participate in a 24x7 on-call rotation for critical production incidents.
  • Provide primary and backup support for Sev 1 and Sev 2 incidents.
  • Respond remotely to production outages and participate in live technical bridge calls.
  • Review logs, configurations, command outputs, and operational documentation during incident resolution.
  • Maintain support documentation, known issues, recovery procedures, and escalation paths.
  • Work with vendor support teams for product-related issues while providing technical analysis, issue isolation, and recovery guidance.

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