Power Tool Product Tester Jobs (NOW HIRING)

Power Up Your Career with Makita USA!!!

At Makita USA, we believe our employees are the driving force behind our success. That’s why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in -class engineering advantage to professional power tool users in America since 1970.

Job Summary: Develop and maintain strong collaborative relationships with factory contacts and dealers within your territory.  Be a product and application expert in precision torque fastening. Maximize the sales, market share, and profitability of our assembly tool product line.  Remote (at-home) based, but extensive travel (air and ground) with overnight travel to customers, dealers, and trade shows is mandatory. 

Essential Job Duties and Responsibilities:

• Multi-state responsibility, managing relationships at both multiple dealers and key end users.
• Management of complex and technical dealer network including support, training, strategy development, and maintaining a Makita focus to ensure growth
• Understanding of job flow and processes within factories as it relates to assembly operations and industrial/factory end users
• Working knowledge of manufacturing processes including Lean Manufacturing principles like J.I.T. and 5S requirements
• Knowledgeable of trends within assembly customers that relate to Industry 4.0, poka-yoke, and specific solutions designed to ensure productivity and increased quality assurance
• Technical understanding of precision fastening (torque) and production quality through reliable and accurate torque measurements
• Ability to identify, present to, and influence decision makers (engineers, quality managers, and procurement) within manufacturing end users
• Product expert in Makita products designed for the assembly environment
• Adept at ‘solution-selling’ techniques with ‘problem-solving’ skills to improve customer processes
• Ability to articulate Makita’s differentiators and have an understanding of Makita’s position in relation to competitors’ tools
• Understanding of purchasing cycles, budgetary trends, and fiscal expenditure within the manufacturing vertical.
• Organize, prepare, and attend local and national trade shows as necessary

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills Required: Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Very strong Listening Skills; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Conserves organizational resources.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Understands and supports SWOT analysis; adapts strategy to changing conditions.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work on time; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions.
• Adaptability - Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
•  Initiative - Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Makita Employee Portal; Microsoft Excel Spreadsheet software, Microsoft PowerPoint, and Microsoft Word Processing software.
• A background in sales, training and/or customer service.

Supervisory Responsibility: This position does not have supervisory responsibilities.

Work Environment: Remote (at-home) based, but extensive travel (air and ground) with overnight travel to customers, dealers, and trade shows is mandatory.

Travel: Estimated overnight travel for this position is 70-75%, including some weekends.

Education and/or Experience Desired:

• A bachelor's degree, or equivalent experience that fits this role
• A strong knowledge of the manufacturing industry, including automotive and heavy trucks
• The ability to listen, evaluate, and resolve problems
• A current valid driver's license and clean driving record
• Excellent written, verbal, and presentation skills
• Take a proactive approach to growing our business
• Combine a strong self-motivation, an outgoing personality, and solid sense of integrity
• Present a professional company image in all your interactions

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required to regularly use hands to finger, handle or feel; reach with hands and arms; and talk or hear.

Required to regularly stand; walk; and stoop, bend or reach above head.

Required to frequently sit.

May be required to occasionally lift, push or pull up to 30 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Able to ascend and descend stairs.

Continuously reach out to sort miscellaneous items.

Physically & mentally able to work in an environment that may be subject to strict deadlines and multiple projects.

May be subject to overtime as required.

Our Benefits Include:

Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

Financial Security

• Competitive pay & performance-based incentives
• Company branded vehicle provided
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.

Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

Career Growth & Development

• Training programs
• Tuition reimbursement
• Internal promotion opportunities
• Collaborative, innovative work environment

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

Explore Opportunities & Apply Today!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intend to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet pr...