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Pottery Barn Store Manager Jobs (NOW HIRING)

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Pottery Barn Store Manager information

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$26K

$54.1K

$89K

How much do pottery barn store manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for pottery barn store manager in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pottery Barn Store Manager, and why are they important?

To thrive as a Pottery Barn Store Manager, you need strong leadership abilities, retail management experience, and a solid understanding of sales and merchandising, typically supported by a bachelor’s degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management tools, and scheduling software is essential. Exceptional interpersonal skills, problem-solving abilities, and a customer-focused mindset help you lead teams and deliver excellent service. These skills and qualities are crucial for driving store performance, maintaining brand standards, and ensuring customer satisfaction.

What does a Pottery Barn Store Manager do?

A Pottery Barn Store Manager oversees the daily operations of the store, ensuring excellent customer service, managing staff, and meeting sales goals. They are responsible for hiring and training employees, maintaining store visual standards, and executing company policies and promotions. Store Managers also analyze sales data, manage inventory, and handle customer concerns to ensure a positive shopping experience. Their leadership helps create a welcoming environment that aligns with the Pottery Barn brand.

What are some of the main challenges a Pottery Barn Store Manager faces in balancing sales goals with maintaining a positive team environment?

As a Pottery Barn Store Manager, one common challenge is achieving ambitious sales targets while also ensuring staff morale remains high. This often involves coaching team members, providing constructive feedback, and recognizing achievements, all while driving the team to meet store objectives. Managers must balance operational tasks—like visual merchandising and inventory management—with fostering a collaborative atmosphere. Success in this role often comes from clear communication, effective delegation, and leading by example to motivate the team.

What is the difference between Pottery Barn Store Manager vs Crate & Barrel Store Manager?

AspectPottery Barn Store ManagerCrate & Barrel Store Manager
Required CredentialsHigh school diploma or equivalent; experience in retail managementHigh school diploma or equivalent; retail management experience
Work EnvironmentRetail store, customer service-focused, team leadershipRetail store, customer service, team supervision
Employer & Industry UsagePottery Barn, home furnishings retailCrate & Barrel, home furnishings retail

Both roles involve managing store operations, leading sales teams, and ensuring excellent customer service within home furnishings retail. While they share similar credentials and work environments, the specific brand and customer base differ. Understanding these differences helps candidates target their applications effectively.

More about Pottery Barn Store Manager jobs
What cities are hiring for Pottery Barn Store Manager jobs? Cities with the most Pottery Barn Store Manager job openings:
What states have the most Pottery Barn Store Manager jobs? States with the most job openings for Pottery Barn Store Manager jobs include:
Infographic showing various Pottery Barn Store Manager job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,099 per year, or $26 per hour.
Asst Store Mgr - Service, Full-Time, Highland Village - Pottery Barn

Asst Store Mgr - Service, Full-Time, Highland Village - Pottery Barn

Williams-Sonoma, Inc.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Williams-Sonoma rating

6.5

Company rating: 6.5 out of 10

Based on 90 frontline employees who took The Breakroom Quiz


Job description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

 

About the Team

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Assistant Manager of Sales and Service role

You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.

 

Responsibilities

        Leads the store team to create an exceptional experience for customers and exceed sales goals

        Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience

        Reinforce customer service principles by coaching staff on their successes and challenges

        Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals

        Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy

        Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system

Criteria

        Excellent communication, organization and leadership skills

        Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner

        Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities

        2-3 years of previous retail sales experience or management experience in a customer service related field

 

Physical Requirements

        Must be able to be mobile on the sales floor for extended periods of time

        Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

        Full time associates are expected to have open availability to meet the needs of the business.

        Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

 

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

        A generous discount on all Williams-Sonoma, Inc. brands

        A 401(k) plan and other investment opportunities 

        A wellness program that supports your physical, financial and emotional health 

        Paid vacations and holidays (full-time)

        Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

 

Your Journey in Continued Learning

        Individual development plans and career pathing conversations

        Annual performance appraisals

        Cross-brand and cross-functional career opportunities

        Online learning opportunities through brand specific resources and WSI University 

        Leadership development opportunities

 

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

 

This role is not eligible for relocation assistance.

 

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

 

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

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