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Potbelly Jobs (NOW HIRING)

Potbelly

Restaurant General Manager

Champaign, IL · On-site

$50K - $69K/yr

Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small ...

Potbelly

Restaurant Team Member

Portland, OR · On-site

$16.25 - $18.25/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines ...

Potbelly

Restaurant Team Member

Germantown, MD · On-site

$17.65/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment ...

Potbelly

Restaurant Team Member

Saint Louis, MO · On-site

$11.25 - $14.75/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Charlottesville, VA · On-site

$12 - $15.50/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Sioux Falls, SD · On-site

$12 - $15.75/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Charlottesville, VA · On-site

$12 - $15.50/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Glen Allen, VA · On-site

$11.25 - $14.75/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Frederick, MD · On-site

$16/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment ...

Potbelly

Restaurant Team Member

Louisville, KY · On-site

$13 - $15/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at ...

Potbelly

Restaurant Team Member

Manhattan, NY · On-site

$16.50 - $18/hr

Demonstrates and reinforces Potbelly's Behaviors and Values- Integrity, Food Loving, Teamwork, * Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and ...

Potbelly

Restaurant Team Member

Fort Wayne, IN · On-site

$13 - $15/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines ...

Potbelly

Restaurant Delivery Driver

Wilmington, NC · On-site

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

Potbelly

Restaurant Team Member

California, MD · On-site

$16/hr

Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment ...

Potbelly

Restaurant Team Member

Seattle, WA · On-site

$21.30 - $21.40/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines ...

Potbelly

Restaurant Team Member

Issaquah, WA · On-site

$17.13 - $19/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines ...

Potbelly

Restaurant Team Member

Virginia Beach, VA · On-site

$10.25 - $13.50/hr

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We're where good vibes and great careers come together! Potbelly is a ...

Potbelly

Restaurant Delivery Driver

Little Rock, AR · On-site

General Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION Potbelly Sandwich Shop is looking for Delivery Drivers who can make our customers really happy by delivering our great Potbelly ...

Potbelly

Restaurant Team Member

Beaverton, OR · On-site

$16.50 - $18/hr

Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines ...

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Potbelly information

See salary details

$34K

$65.6K

$100K

How much do potbelly jobs pay per year?

As of Jul 10, 2026, the average yearly pay for potbelly in the United States is $65,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $74,500.00 per year, depending on experience, location, and employer.

Is Potbelly Corporate a good place to work?

Potbelly offers entry-level positions such as crew member and shift supervisor, with a focus on customer service and food preparation. Employees often cite a friendly work environment and flexible hours, though experiences can vary by location. It is generally considered a suitable job for those seeking part-time work or first-time employment.

Does Potbelly hire 16 year olds?

Potbelly generally hires 16-year-olds for crew member positions, as the minimum age requirement is often 16, depending on state and local laws. Applicants should be prepared to work in a fast-paced environment and may need to obtain work permits if required by their location.

What are the key skills and qualifications needed to thrive as a Potbelly Sandwich Shop Associate, and why are they important?

To thrive as a Potbelly Sandwich Shop Associate, you need strong customer service skills, basic food preparation abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety certifications, and kitchen equipment is typically required. Excellent communication, teamwork, and a positive attitude help you stand out in this fast-paced environment. These skills ensure efficient service, customer satisfaction, and smooth daily operations in a busy restaurant setting.

What is the difference between Potbelly vs Sandwich Artist?

AspectPotbellySandwich Artist
Primary RoleRestaurant staff preparing sandwiches, managing orders, and customer serviceFood service worker assembling sandwiches, maintaining cleanliness, and assisting customers
Required CertificationsFood handler's permit often requiredFood handler's permit typically required
Work EnvironmentCasual restaurant setting, fast-pacedFast-food or casual dining environment
Industry UsagePart of restaurant chain operationsCommonly used in Subway and similar sandwich chains

Both Potbelly and Sandwich Artist roles involve food preparation and customer service in casual dining settings. While Potbelly is a specific restaurant chain, Sandwich Artist is a generic term used across various sandwich chains like Subway. The roles share similar certifications and work environments, making them comparable in the fast-food industry.

What does Potbelly pay per hour?

Potbelly sandwich shop employees typically earn around $10 to $12 per hour, depending on location and experience. Starting wages may be slightly lower, with opportunities for raises based on performance and tenure.

Do Potbelly pay weekly?

Potbelly generally pays employees on a biweekly basis, which is common in the restaurant industry. Payment schedules can vary by location, so it is advisable to confirm with the specific store or review your employment agreement for exact details.

What does a typical shift look like for a team member at Potbelly Sandwich Shop, and how does the team collaborate during busy periods?

As a team member at Potbelly Sandwich Shop, your shift often involves rotating between various stations such as sandwich making, cashiering, and dining area upkeep. During busy meal times, effective teamwork is essential—team members communicate frequently to ensure that orders are filled quickly and accurately. You’ll collaborate closely with your peers and managers to maintain a friendly, fast-paced environment and deliver great customer service. This collaborative structure helps keep operations smooth, even during high-traffic periods, and provides opportunities to learn new skills from different roles within the shop.

What are Potbelly employees responsible for?

Potbelly employees typically work in Potbelly Sandwich Shop locations and are responsible for providing customer service, preparing sandwiches and other menu items, maintaining cleanliness, and operating the cash register. Their roles may include taking orders, assembling food according to company standards, and ensuring a positive dining experience for customers. Some positions also require food safety knowledge and teamwork skills to keep the restaurant running smoothly.
More about Potbelly jobs
What cities are hiring for Potbelly jobs? Cities with the most Potbelly job openings:
What are the most commonly searched types of Potbelly jobs? The most popular types of Potbelly jobs are:
What states have the most Potbelly jobs? States with the most job openings for Potbelly jobs include:
What job categories do people searching Potbelly jobs look for? The top searched job categories for Potbelly jobs are:
Potbelly jobs near you
Infographic showing various Potbelly job openings in the United States as of July 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $65,615 per year, or $31.5 per hour.
Restaurant General Manager

Restaurant General Manager

Potbelly

Champaign, IL • On-site

$50K - $69K/yr

Full-time

Re-posted 21 hours ago

Potbelly Sandwich Shop rating

5.9

Company rating: 5.9 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

23rd of 104 rated fast food restaurants

Job description

Potbelly Store 571 (local Franchisee, I'm A Wreck, LLC), where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us.
Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop. Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States.
We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food. Put those awesome ingredients together, and there's no telling what we'll cook up next!
GENERAL DESCRIPTION
The GM is the leader of the Potbelly shop! He or she should bring his or her Positive Energy each and every day to Build and Inspire our teams and to make Potbelly a fun place for our customers, too.
He or she should have the ability to see "Big Picture" of running the business. Be able to coach and develop people, to execute outstanding product quality and exceptional customer service, and to build sales and control costs for each shift. He or she should also be able to multi-task and follow Potbelly standard operating policies and procedures with essential areas of focus including:
ESSENTIAL FUNCTIONS
In addition to following standard Potbelly operating policies and procedures, main areas of focus include (but are not limited to):
People
  • Select and hire great employees who represent Potbelly Values.
  • Train and develop all employees to the next level.
  • Assess staff abilities. Create and implement effective development plans.
  • Create and enforce a plan to reduce turnover.
  • Delegate tasks to team and provide follow-up. Hold team accountable.
  • Build relationships among team members. Provide effective and open communication on goals during team meetings. Recognize positive contributions.
  • Provide timely and thorough performance appraisals based on defined goals and objectives for the shop.
  • Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures.
  • Administer all in-shop employee benefits and payroll procedures.

Customers
  • Make customers really happy.
  • Effectively handle customer complaints/issues.
  • Measure customer satisfaction and execute plan to improve both satisfaction and loyalty.
  • Maintain a clean and inviting shop. Ensure cleanliness, maintenance and security standards are met.
  • Ensure product quality, safety and sanitation standards are met.
  • Provide fast, friendly and accurate service.
  • Continuously improve customer feedback program scores.

Sales
  • Increase comp sales and deliver budgeted sales each period.
  • Create marketing plan. Lead local shop marketing to increase sales. GM ideally lives in the neighborhood and is involved in the community, the school and local business, social and not-for-profit activities.
  • Create shop plan to continuously improve the business.

Profits
  • Control cost of goods, variances and inventories within the shop.
  • Staff and schedule appropriately to control labor costs.
  • Ensure proper cash handling and deposit procedures are followed.
  • Ensure appropriate inventory and ordering systems are in place.
  • Must have financial literacy; Ability to understand and learn from financial reports.
  • Ability to increase flow-through.

ESSENTIAL PHYSICAL FUNCTIONS
  • Must have the ability/stamina to work a minimum of 45 hours per week.
  • Ability to stand/walk for 9-10 hours per day.
  • Must be able to exert well-paced and frequent mobility for periods of up to five hours.
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
  • Must be able to tolerate higher levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Knows, lives and can teach The Potbelly Advantage.
  • Adopts the Potbelly Values as their personal values.
  • Has excellent communication skills, including active listening and the ability to ask great questions.
  • Has a sustained record of leading teams to success.
  • Possess an extremely strong work ethic.
  • Is educated and is an active learner.
  • Has the initiative to solve problems and to get things done correctly and on time.
  • Has the ability to grow other leaders. ? Has humility and self-confidence.
  • Knows how and successfully grows our sales/business profitably.
  • Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L. responsibility. Experience in the Restaurant Industry, preferred.
  • High School degree; Bachelor's degree, preferred.
  • Strong business acumen. Ability to see "Big Picture."
  • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
  • Must have Open availability.
  • As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
  • Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
  • Must spend 80-90% of time on the shop floor in the Front of the House.
  • Must have financial literacy. Ability to understand financial reports.
  • Exceptional customer service skills.
  • Strong time-management skills. Ability to multi-task, to prioritize and to organize.
  • Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
  • Strong communication skills, both written and verbal.
  • Ability to delegate, follow-up and hold team accountable.
  • Ability to create and execute effective plans to build the business.
  • Must have the ability to set budgets and maintain food and beverage cost.
  • Ability to follow expectations and guidelines set by Potbelly.
  • Microsoft Office skills.

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