Postdoctoral Human Computer Interaction Jobs in New York

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as a Senior Developer, who will:
- Support the Eligibility Data & Image Transfer System (EDITS) for MAP/HCSP units.
- Be responsible for the design, development, enhancement, maintenance, and support of complex enterprise applications and data systems.
- Develop, enhance, maintain, and support EDITS applications utilizing Oracle and SQL Server databases as back-end systems and web-based technologies such as Microsoft .NET, Angular, and Web APIs for front-end development.
- Design, create, and integrate electronic forms (eForms) and automate business workflows across systems, including integration with third-party and internal services.
- Support and enhance SQL Server Reporting Services (SSRS) and other reporting tools to deliver operational and management reports.
- Maintain and integrate Print-to-Mail systems (PTM) to automate document generation and mailing processes.
- Modify and enhance highly complex computer programs, information systems, and databases by following flowcharts, technical specifications, and best practices.
- Perform unit, integration, and system testing by preparing test plans, test data, and executing test cycles to ensure accuracy, reliability, and performance of applications.
- Provide technical support and data processing assistance by researching issues, recommending solutions, and collaborating with management and analysts to meet agency goals and regulatory requirements.
Hours/Shift:
9:00am-5:00pm M-F
IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.