Postdoctoral Human Computer Interaction Jobs in New York

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Information Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.
Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function as Unix Middleware Engineer, who will:
- Oversee complex infrastructure automation, cloud migration, and identity management.
- Lead the design, implementation, and maintenance of high-availability containerized environments and middleware stacks supporting enterprise applications.
- Develop and implement Software Release Management strategies and CI/CD models using products like Jenkins, Red Hat Linux, Git, and Java; design container systems (Docker/Kubernetes/OpenShift) and orchestration strategies to meet system and security requirements.
- Conduct code reviews to ensure overall quality, minimize defects, and maintain best practices and develop specifications for hardware, storage, and software configurations for container environments.
- Write Ansible playbooks to automate application deployment and integrate them with Jenkins for a Continuous Delivery framework. Launch and manage AWS services including EC2, RDS, S3, IAM, Route53, and VPC, including security groups and load balancers, maintain system infrastructure using Jenkins and multiple AWS tools.
- Develop observability strategies and design threshold monitoring for application performance. Implement Splunk and AppDynamics alerts for error code monitoring and maintain production Splunk environments on-premises and in the cloud. Design and implement Splunk dashboards for log visibility.
Hours/Shift:
9:00am-5:00pm
IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.