Pos Technology Jobs in Indiana (NOW HIRING)

Type: Full-Time

Location: Five Star – Knox, Indiana

Work Type: Onsite

Pay: Competitive compensation based on experience

Help Modernize and Grow a Community Grocery Store

Five Star is seeking a highly motivated Retail Technology & Digital Operations Specialist to help improve, expand, and modernize our retail technology systems, digital sales channels, promotional execution, and customer engagement strategies.

This position is ideal for someone who enjoys solving problems, learning new systems independently, improving processes, and using technology to drive measurable business results.

Because this is a newly developed role, the successful candidate will have the opportunity to help shape responsibilities, workflows, and long-term objectives while working directly with store leadership.

This role serves as the bridge between retail operations, technology systems, digital marketing, online ordering, and customer engagement.

The successful candidate will help maximize the effectiveness of our existing technology platforms while identifying new opportunities to improve operational efficiency, customer experience, and sales performance.

NCR Voyix Advanced Back Office (ABO)

Loyalty and app-based marketing platforms

Website and social media channels

Various vendor and reporting platforms

Support and optimize NCR Voyix ENCOR and NCR Voyix Advanced Back Office (ABO)

Manage pricing updates, promotions, reporting, and system maintenance

Identify opportunities to improve operational workflows through technology

Research platform capabilities and recommend improvements

Coordinate with vendors and support providers to resolve technical and operational issues

Assist with implementation of new technology initiatives

Digital Operations & Online Sales

Manage Instacart and online ordering platforms

Maintain digital product listings, pricing, images, and promotional accuracy

Monitor online ordering performance and customer experience

Identify opportunities to increase digital sales and improve operational efficiency

Social media

Loyalty and app card programs

Instacart

Local radio

Ensure promotional consistency across all customer-facing channels

Support development of digital engagement strategies and customer outreach programs

Reporting, Analytics & Business Improvement

Track promotional performance, customer engagement, and sales results

Analyze available data to identify trends and opportunities

Develop reporting tools and dashboards to support management decision-making

Recommend new technologies, workflows, and promotional strategies

Create measurable improvements in operational efficiency and revenue growth

What We're Looking For

Strong technology aptitude and computer skills

Ability to learn complex systems independently

Strong organizational and project management abilities

Excellent problem-solving and analytical skills

Ability to manage multiple priorities with minimal supervision

Strong written and verbal communication skills

Self-motivated, dependable, and results-oriented

Experience in one or more of the following areas is strongly preferred:

Retail POS or back-office systems

NCR Voyix ENCOR or Advanced Back Office (ABO)

Instacart or online ordering platforms

Digital marketing and social media management

Retail pricing, promotions, or category management

Why This Role Is Different

This is not a traditional grocery store position.

This role exists to help Five Star modernize operations, improve customer engagement, increase sales, and maximize the value of existing technology investments.

The successful candidate will be expected to take ownership of projects, identify opportunities for improvement, and help create systems and processes that produce measurable results.

If you enjoy building, improving, and creating solutions rather than simply maintaining the status quo, this position offers a unique opportunity to make a meaningful impact.

As a newly developed position, this role offers the opportunity to help shape workflows, processes, and long-term objectives while working directly with store leadership.

Ability to independently learn and maximize existing systems

Accuracy and consistency of promotional execution

Improvements in digital operations and customer engagement

Contributions toward sales growth and operational efficiency

Development of sustainable processes and reporting tools

The ideal candidate will be comfortable working in an evolving environment and excited by the opportunity to help build new systems and processes that support the long-term growth of the business.

Schedule

Primarily weekday hours

Some weekends and occasional after-hours support may be required

Competitive pay based on experience

Flexible scheduling

Paid vacation

Long-term growth opportunity

Opportunity to help shape and grow a newly developed position

If you are technology-focused, highly organized, self-directed, and excited about helping modernize grocery retail operations through technology, digital engagement, and operational improvement, we'd love to hear from you.