POS Support Specialist
Grimes, IA · On-site
We have openings in the Information Technology Department for a Support Services Specialist to be ... POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral ...
POS Support Specialist
Grimes, IA · On-site
We have openings in the Information Technology Department for a Support Services Specialist to be ... POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral ...
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Des Moines, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Des Moines, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Urbandale, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Urbandale, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Des Moines, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Quick apply
On-Call IT Field Technician - Des Moines-West Des Moines, IA -Hiring Now
Des Moines, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
IT Field Technician - ON CALL Davenport-Moline-Rock Island, IA IL- Hiring NOW
Davenport, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
IT Field Technician - ON CALL Davenport-Moline-Rock Island, IA IL- Hiring NOW
Davenport, IA · On-site
$35/hr
On-Call IT Field Technician - PC, Mac, POS and TV Mounting * Location: Multiple U.S. Cities (Local, Onsite Support) * Job Type: Independent Contractor (1099) * Pay: $35 per hour (on-site) * Schedule:
Pos Tech Support information
What are the key skills and qualifications needed to thrive as a POS Tech Support specialist, and why are they important?
To thrive as a POS Tech Support specialist, you need strong troubleshooting abilities, knowledge of POS hardware and software, and typically a background in IT or related certifications. Familiarity with POS systems like NCR, Square, or Oracle Micros, as well as ticketing systems and remote diagnostic tools, is often required. Excellent communication, patience, and problem-solving skills help you assist users and manage stressful situations effectively. These skills and qualities are essential for resolving technical issues quickly and ensuring minimal disruption to business operations.
What are some common challenges faced by POS Tech Support professionals, and how can they be addressed?
POS Tech Support professionals often encounter challenges such as troubleshooting hardware malfunctions, resolving software glitches, and assisting users with connectivity issues. These challenges require strong problem-solving skills, patience, and clear communication with non-technical users. Building familiarity with multiple POS systems and staying updated on software updates can help streamline the resolution process. Collaborating closely with IT departments and vendor support teams also ensures timely and effective solutions.
What is the difference between Pos Tech Support vs Cashier?
| Aspect | Pos Tech Support | Cashier |
|---|---|---|
| Primary Role | Maintain and troubleshoot POS systems and hardware | Process customer transactions and handle cash |
| Required Skills | Technical knowledge of POS hardware/software, troubleshooting | Customer service, basic math, cash handling |
| Work Environment | Retail stores, restaurants, technical support centers | Retail stores, supermarkets, restaurants |
| Certifications | Possibly technical certifications, POS system training | None typically required |
Pos Tech Support focuses on maintaining and troubleshooting POS systems, requiring technical skills and certifications. Cashiers primarily handle transactions and customer service. While both work in retail environments, their roles and skill sets differ significantly.
What jobs pay 4000 a week without a degree?
Pos Tech Support roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial diving or specialized construction, which may require certifications or training but not necessarily a college degree.
What is a POS support technician?
A POS support technician is responsible for installing, maintaining, and troubleshooting point-of-sale systems used in retail and hospitality environments. They often work with hardware components like terminals and cash registers, and may also provide software support and training to staff. Strong technical skills and knowledge of POS software are essential for this role.
What is the highest salary for tech support?
The highest salaries for tech support roles, such as POS tech support, can reach over $70,000 annually for experienced professionals with specialized skills or certifications. Salaries vary based on location, experience, and the complexity of the support environment, with senior or specialized positions earning the most.
What are POS Tech Support specialists?
POS Tech Support specialists are professionals who help businesses set up, maintain, and troubleshoot Point of Sale (POS) systems. They provide technical assistance for hardware and software issues, train staff on using POS equipment, and ensure smooth day-to-day operations for retail or hospitality businesses. Their role is crucial in minimizing downtime and helping businesses handle transactions efficiently. They may work remotely or on-site, depending on the complexity of the support needed.
What is POS technical support?
POS technical support involves assisting businesses with the installation, maintenance, and troubleshooting of point-of-sale systems, which include hardware like terminals and cash registers, as well as software for processing transactions. Support specialists often diagnose issues, perform updates, and ensure system security to keep sales operations running smoothly.
What are popular job titles related to Pos Tech Support jobs in Iowa? For Pos Tech Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Pos Tech Support jobs in Iowa look for? The top searched job categories for Pos Tech Support jobs in Iowa are:
Hy-Vee rating
6.3
Based on 1,650 frontline employees who took The Breakroom Quiz
45th of 121 rated grocery stores
Job description
Additional Considerations (if any):
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
We have openings in the Information Technology Department for a Support Services Specialist to be based out of the Technology & Innovation Center in Grimes, IA. The Support Services team is responsible for supporting software/hardware/network technologies in Hy-Vee's Retail and Corporate Office facilities including: All Retail Stores, Clinics, C-Stores, as well as Corporate, Hy-Vee Construction and Midwest Heritage Bank offices. Some of the major solutions include: POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations.
This Support Services Specialist role will be on our internal Support Services group and will work with retail stores and/or corporate office environments, leveraging various third-party applications and platforms that help Hy-Vee achieve long-term business initiatives. The emphasis on this opening will focus on 1st tier troubleshooting of our enterprise systems. The ideal candidate will excel at obtaining results in a fast paced environment, have excellent problem solving skills, and can connect technology to real-world business challenges.
Responsibilities
Education and Experience:
High School or equivalent; One year or more of additional schooling with emphasis in computers is beneficial.
Over six months up to one year of similar or related work experience.
Physical Requirements:
Working Conditions:
The duties for this position are normally conducted in an office environment. There is frequent pressure to meet deadlines and handle multiple projects in a day. There is also exposure to hazards from moving equipment and electrical shock.
Equipment Used to Perform Job:
Standard tools and equipment required to support software and hardware platforms on corporate and/or warehouse systems.
Confidentiality:
Has access to confidential information within Active Directory, File Directory structure, E-Mail messages, and other data related to operations.
Contacts:
Has daily contact with office/warehouse personnel
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
We have openings in the Information Technology Department for a Support Services Specialist to be based out of the Technology & Innovation Center in Grimes, IA. The Support Services team is responsible for supporting software/hardware/network technologies in Hy-Vee's Retail and Corporate Office facilities including: All Retail Stores, Clinics, C-Stores, as well as Corporate, Hy-Vee Construction and Midwest Heritage Bank offices. Some of the major solutions include: POS register systems, McKesson Rx systems, EFT, Retail Product Management functions, peripheral devices and a variety of software used in our overall operations.
This Support Services Specialist role will be on our internal Support Services group and will work with retail stores and/or corporate office environments, leveraging various third-party applications and platforms that help Hy-Vee achieve long-term business initiatives. The emphasis on this opening will focus on 1st tier troubleshooting of our enterprise systems. The ideal candidate will excel at obtaining results in a fast paced environment, have excellent problem solving skills, and can connect technology to real-world business challenges.
Responsibilities
- Provides high-level customer support of computers, printers, peripheral devices and specific application support.
- Maintains, analyzes and repairs associated hardware/software/network systems and devices.
- Analyzes, documents, and escalates calls to Analyst positions as appropriate.
- Perform overnight/weekend and pager support when scheduled.
- Perform occasional onsite visits for installations and troubleshooting.
- Identifies common problems and suggests solutions.
Education and Experience:
High School or equivalent; One year or more of additional schooling with emphasis in computers is beneficial.
Over six months up to one year of similar or related work experience.
Physical Requirements:
- Must be able to physically perform light work: exerting up to 20 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
- Visual requirements include clarity of vision at distance of less than 20 inches and up to 20 feet with or without correction, depth perception, and color vision.
- Must be able to perform the following physical activities: Stooping, kneeling, reaching, standing, grasping, talking, and hearing
Working Conditions:
The duties for this position are normally conducted in an office environment. There is frequent pressure to meet deadlines and handle multiple projects in a day. There is also exposure to hazards from moving equipment and electrical shock.
Equipment Used to Perform Job:
Standard tools and equipment required to support software and hardware platforms on corporate and/or warehouse systems.
Confidentiality:
Has access to confidential information within Active Directory, File Directory structure, E-Mail messages, and other data related to operations.
Contacts:
Has daily contact with office/warehouse personnel
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.
About Hy-Vee
Sourced by ZipRecruiter
Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
West Des Moines, IA, US
Year founded
1930