Store Manager (Store 1217)
Omaha, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS ...
Store Manager (Store 1217)
Omaha, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS ...
Store Manager (Store 1217)
Omaha, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS ...
Quick apply
Store Manager (Store 1217)
Omaha, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS ...
Store Manager (Store 5314)
Lincoln, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS ...
Store Manager (Store 5314)
Lincoln, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS ...
Store Manager (Store 5314)
Lincoln, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS ...
Quick apply
Store Manager (Store 5314)
Lincoln, NE · On-site
Support the total shopping environment, including visual and operational elements, current sales ... Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS ...
Manager
Lincoln, NE · On-site
$50K - $60K/yr
Supports them in any way possible for the benefit of the restaurant team and operations ... Cash and POS accuracy and security. * Communicate with Team Members, guests, vendors and Hielan ...
Manager
Lincoln, NE · On-site
$50K - $60K/yr
Supports them in any way possible for the benefit of the restaurant team and operations ... Cash and POS accuracy and security. * Communicate with Team Members, guests, vendors and Hielan ...
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Quick apply
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Assistant Store Manager
Omaha, NE · On-site
Support Store Manager on any aspect of the business * Embrace an environment that is respectful in ... Proficiency with Shopify and Shopify POS * Strong integrity * Excellent fashion sense * Self ...
Deskside Support Technician
$18 - $25/hr
This role will focus on end-user support, hardware and software troubleshooting, workstation deployments, asset management, and day-to-day deskside operations. The ideal candidate has strong customer ...
Posted today
Quick apply
Deskside Support Technician
$18 - $25/hr
This role will focus on end-user support, hardware and software troubleshooting, workstation deployments, asset management, and day-to-day deskside operations. The ideal candidate has strong customer ...
Posted today
Deskside Support Technician
$18 - $25/hr
This role will focus on end-user support, hardware and software troubleshooting, workstation deployments, asset management, and day-to-day deskside operations. The ideal candidate has strong customer ...
Posted today
Deskside Support Technician
$18 - $25/hr
This role will focus on end-user support, hardware and software troubleshooting, workstation deployments, asset management, and day-to-day deskside operations. The ideal candidate has strong customer ...
Posted today
Front of House Support Team
North Platte, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
North Platte, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Grand Island, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Grand Island, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
Lincoln, NE · On-site
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Front of House Support Team
$4.25 - $15.10/hr
Embark on a career that promotes growth and supports flexible schedules. * Full and Part-Time ... Familiarity with a POS system and ServSafe certification is preferred. * Exceptional written and ...
Pos Support Manager information
What is a POS Support Manager?
A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.
What are the key skills and qualifications needed to thrive as a POS Support Manager?
To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.
What are some common challenges faced by a POS Support Manager, and how can they be addressed?
A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.
What is the difference between Pos Support Manager vs POS Technician?
| Aspect | Pos Support Manager | POS Technician |
|---|---|---|
| Credentials | IT or retail management certifications, experience in POS systems | Technical certifications in POS hardware/software, troubleshooting skills |
| Work Environment | Supervisory role in retail or hospitality settings, overseeing support teams | Hands-on technical work, repairing and maintaining POS hardware/software |
| Employer & Industry | Retail chains, restaurants, hospitality industry | POS hardware/software providers, retail and hospitality sectors |
The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.
What are popular job titles related to Pos Support Manager jobs in Nebraska? For Pos Support Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Pos Support Manager jobs in Nebraska look for? The top searched job categories for Pos Support Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Pos Support Manager jobs? Cities in Nebraska with the most Pos Support Manager job openings:
GameStop rating
4.6
Based on 428 frontline employees who took The Breakroom Quiz
673rd of 732 rated retailers
Job description
The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
QUALIFICATIONS*
KEY JOB SKILLS AND ABILITIES
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- The Store Manager will manage and lead in a multiunit capacity.
- Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Recruit, interview, hire, assess, develop, and retain high-performing associates.
- Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers.
- Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
- Approve payroll, enter paid time off e.g., wellness or vacation, make time edits, and verify that store associates are paid for all time worked.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system.
- Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate.
- Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement.
- Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Maintain store records/files in a neat and organized manner; ensure that manuals are up to date.
- Form professional partnerships with appropriate military personnel on assigned military base, including the Supply Base Leader (applies only to positions in stores located on a military base).
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
QUALIFICATIONS*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years of age.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 1 year of retail management experience required.
- At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
- Video game knowledge preferred.
KEY JOB SKILLS AND ABILITIES
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Work independently and as the head of a team to perform all tasks as assigned and in a timely manner.
- Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral, or diagram form and convey instructions to others.
- Execute financial tasks in strict accordance with company policy.
- Achieve objectives and lead in a fast-paced, rapidly changing environment.
- Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain state-specific exceptions may apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About GameStop
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Grapevine, TX, US
Year founded
1984