EL Assistant Manager
Scottsdale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Scottsdale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Goodyear, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Goodyear, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tucson, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tucson, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Peoria, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Peoria, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Buckeye, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Buckeye, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tucson, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tucson, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Mesa, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Mesa, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tempe, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tempe, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Chandler, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Chandler, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Phoenix, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Phoenix, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tempe, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Tempe, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Glendale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Glendale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Gilbert, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Gilbert, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Scottsdale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
EL Assistant Manager
Scottsdale, AZ · On-site
Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...
Be Seen First
Franchise Support Specialist- Nutrition Education or Experience a plus
Phoenix, AZ · On-site
$21 - $26/hr
Troubleshoot POS, loyalty, gift card, and technology-related issues. * Coordinate with software ... Retail management * Social media marketing * Graphic design or video editing * Fitness or ...
Quick apply
Be Seen First
Franchise Support Specialist- Nutrition Education or Experience a plus
Phoenix, AZ · On-site
$21 - $26/hr
Troubleshoot POS, loyalty, gift card, and technology-related issues. * Coordinate with software ... Retail management * Social media marketing * Graphic design or video editing * Fitness or ...
Be Seen First
Franchise Support Specialist- Nutrition Education or Experience a plus
Phoenix, AZ · On-site
$21 - $26/hr
Troubleshoot POS, loyalty, gift card, and technology-related issues. * Coordinate with software ... Retail management * Social media marketing * Graphic design or video editing * Fitness or ...
Quick apply
Be Seen First
Franchise Support Specialist- Nutrition Education or Experience a plus
Phoenix, AZ · On-site
$21 - $26/hr
Troubleshoot POS, loyalty, gift card, and technology-related issues. * Coordinate with software ... Retail management * Social media marketing * Graphic design or video editing * Fitness or ...
Food and Beverage Supervisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support management in scheduling, budgeting, and reporting. * Conduct regular inspections of food ... Proficiency with point-of-sale (POS) systems and inventory management software is preferred. How to ...
Food and Beverage Supervisor
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Support management in scheduling, budgeting, and reporting. * Conduct regular inspections of food ... Proficiency with point-of-sale (POS) systems and inventory management software is preferred. How to ...
Gen. Neurology BUMCT POS 14616
Tucson, AZ · On-site
$303K - $378K/yr
Medical
Dental
Vision
Retirement
PTO
Data management and statistical support resources This environment provides the foundation for meaningful scholarly productivity and access to novel therapeutics and emerging technologies
Gen. Neurology BUMCT POS 14616
Tucson, AZ · On-site
$303K - $378K/yr
Medical
Dental
Vision
Retirement
PTO
Data management and statistical support resources This environment provides the foundation for meaningful scholarly productivity and access to novel therapeutics and emerging technologies
Sales Support Associate I
Glendale, AZ · On-site
$17 - $22/hr
Medical
Dental
Vision
Retirement
Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Sales Support Associate I
Glendale, AZ · On-site
$17 - $22/hr
Medical
Dental
Vision
Retirement
Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Sales Support Associate II
Glendale, AZ · On-site
$17 - $22/hr
Medical
Dental
Vision
Retirement
Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Sales Support Associate II
Glendale, AZ · On-site
$17 - $22/hr
Medical
Dental
Vision
Retirement
Manage stock levels, replenish sales floor, and execute visual merchandising updates. * Support ... POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Pos Support Manager information
What is a POS Support Manager?
A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.
What are the key skills and qualifications needed to thrive as a POS Support Manager?
To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.
What are some common challenges faced by a POS Support Manager, and how can they be addressed?
A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.
What is the difference between Pos Support Manager vs POS Technician?
| Aspect | Pos Support Manager | POS Technician |
|---|---|---|
| Credentials | IT or retail management certifications, experience in POS systems | Technical certifications in POS hardware/software, troubleshooting skills |
| Work Environment | Supervisory role in retail or hospitality settings, overseeing support teams | Hands-on technical work, repairing and maintaining POS hardware/software |
| Employer & Industry | Retail chains, restaurants, hospitality industry | POS hardware/software providers, retail and hospitality sectors |
The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.
What are the most commonly searched types of Pos Support jobs in Arizona?
The most popular types of Pos Support jobs in Arizona are:
What are popular job titles related to Pos Support Manager jobs in Arizona?
For Pos Support Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Pos Support Manager jobs in Arizona look for?
The top searched job categories for Pos Support Manager jobs in Arizona are:
What cities in Arizona are hiring for Pos Support Manager jobs?
Cities in Arizona with the most Pos Support Manager job openings:
Job description
Position: Assistant Manager
Reports to: General Manager
Job Purpose
The Assistant Manager supports the General Manager in overseeing daily restaurant operations, ensuring all shifts run efficiently and safely. This role assists in managing and developing team members, maintaining high levels of customer service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General Manager is not present.
Key Responsibilities
Leadership
Operations Management
Customer Service
Financial Management
Compliance
Physical Requirements
Work Environment
Cognitive Demands (ADA/FEHA-compliant)
Experience Requirements
This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Reports to: General Manager
Job Purpose
The Assistant Manager supports the General Manager in overseeing daily restaurant operations, ensuring all shifts run efficiently and safely. This role assists in managing and developing team members, maintaining high levels of customer service, enforcing food safety and compliance standards, and supporting the achievement of financial and operational targets. The Assistant Manager acts as the person in charge when the General Manager is not present.
Key Responsibilities
Leadership
- Support the General Manager in hiring, onboarding, training, motivating, and developing team members.
- Conduct shift-level coaching, performance feedback, and adherence to uniform and grooming standards.
- Uphold and model WKS Values: Integrity, Loyalty, Winning, Service, and Teamwork.
- Ensure proper shift staffing and deployment based on business needs.
- Assist with maintaining a positive, professional, and respectful work environment.
Operations Management
- Oversee shift operations, including opening/closing procedures, product preparation, safety protocols, and food safety standards.
- Ensure compliance with El Pollo Loco Critical Checklists, daily walk-throughs, and equipment checks.
- Execute inventory counts, product rotation, food quality standards, and waste control.
- Support ordering, receiving deliveries, and monitoring food and labor costs.
- Cover workstations and assist during busy periods, breaks, or staffing shortages.
Customer Service
- Ensure all customers receive accurate orders, friendly service, and fast, clean experiences.
- Monitor service times and take corrective action to meet WKS and El Pollo Loco service metrics.
- Resolve customer complaints and service issues professionally and promptly.
- Communicate clearly with customers, team members, and supervisors.
Financial Management
- Assist in monitoring daily sales, deposits, and cash handling accuracy.
- Support management of food, labor, and controllable costs.
- Use company reporting systems to understand financial performance and trends.
- Safely operate and reconcile the smart safe, POS tills, and other cash-handling tools.
Compliance
- Ensure compliance with all federal, state, and local laws and regulations.
- Enforce timekeeping accuracy and report any concerns to the General Manager or District Leader.
- Maintain required documentation, complete shift reports, and support safety and health standards.
- Promptly report claims of harassment, discrimination, retaliation, wage and hour issues, bullying, workplace violence, or other inappropriate behavior to leadership and HR.
Physical Requirements
- Standing and walking for extended periods (majority of the shift).
- Frequent reaching at shoulder level; occasional overhead reaching.
- Frequent bending, stooping, gripping, pinching, writing, and handling products or equipment.
- Lifting and carrying ranges:
- 0-10 lbs: Frequent
- 11-25 lbs: Occasional-Frequent
- 26-50 lbs: Occasional with assistance
- 51-75 lbs: Seldom; team-lift only
- Pushing/pulling 10-40 lbs of force occasionally (e.g., supply carts, trash bins).
- Use of headsets, monitors, POS systems, kitchen equipment, computers, and technology as permitted by state age requirements.
Work Environment
- Exposure to heat, burn hazards, hot equipment, cold storage areas, wet/slippery surfaces, and cleaning chemicals.
- Work performed in indoor and outdoor conditions, including drive-thru and lot areas.
- Fast-paced environment with frequent interruptions and direct customer interaction.
Cognitive Demands (ADA/FEHA-compliant)
- Ability to maintain attention and focus in a fast-paced environment.
- Ability to multi-task and shift between priorities quickly.
- Ability to make timely decisions and resolve operational or customer issues.
- Ability to lead, supervise, coach, and direct employees during shifts.
- Ability to handle guest interactions and service recovery professionally.
- Ability to adapt to changing business needs, staffing levels, and equipment issues.
- Ability to maintain professional behavior during normal workplace stress.
- Ability to maintain regular and predictable attendance.
Experience Requirements
- Minimum 1-2 years of restaurant or retail supervisory experience required.
- Must be at least 18 years of age.
- High school diploma or equivalent required; college coursework preferred.
- Strong communication, leadership, and problem-solving skills.
- ServSafe certification required (or must obtain within required timeframe).
- Proficiency with POS systems, cash handling, smart safe operation, and basic computer skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Reliable transportation and willingness to work at nearby locations as needed.
- Ability to resolve customer issues promptly and professionally using company service methods.
This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
About El Polo Loco
Sourced by ZipRecruiter
Industry
Restaurants
Company size
11 - 50 Employees
Headquarters location
Gardena, CA, US