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Pos Support Manager Jobs in Arizona (NOW HIRING)

Global Payments

District Manager - Genius POS

Mesa, AZ · On-site

As a District Sales Manager on the Genius team, you drive performance, build talent and create real ... That's why we offer global benefits and programs to support you at every stage. Here's a taste of ...

Capgemini

GK POS: GKPOS Developer

Phoenix, AZ · On-site

$57 - $90/hr

Strong stakeholder management and communication skills. * Lead onsite and offshore support ... Experience with GK POS implementation, upgrades, and modernization programs. * Knowledge of ...

ITTConnect

Senior GK POS Technical Lead

Phoenix, AZ · On-site

... management skills and be capable of driving mission-critical retail support and transformation ... Strong experience with GK POS / GK Retail Store Commerce * Proven track record of leading L3 ...

New

ITTConnect

Senior GK POS Technical Lead

Phoenix, AZ

... management skills and be capable of driving mission-critical retail support and transformation ... Retail/QSR POS systems and store operations Strong experience with GK POS / GK Retail Store ...

New

El Pollo Loco

EL Assistant Manager

Buckeye, AZ · On-site

Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...

El Pollo Loco

EL Assistant Manager

Tucson, AZ · On-site

Support management of food, labor, and controllable costs. * Use company reporting systems to understand financial performance and trends. * Safely operate and reconcile the smart safe, POS tills ...

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All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Arizona

Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are the most commonly searched types of Pos Support jobs in Arizona?

The most popular types of Pos Support jobs in Arizona are:

What are popular job titles related to Pos Support Manager jobs in Arizona?

For Pos Support Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Arizona look for?

The top searched job categories for Pos Support Manager jobs in Arizona are:

What cities in Arizona are hiring for Pos Support Manager jobs?

Cities in Arizona with the most Pos Support Manager job openings:

Pos Support Manager jobs near you

District Manager - Genius POS

Global Payments, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Medical

Posted 10 days ago

Key responsibilities

  • Drive revenue growth by managing the performance and results of the regional outside sales team

  • Lead, coach, and develop the sales team through hands-on guidance and real-time feedback

  • Build and maintain a strong sales pipeline by identifying opportunities and accelerating deal momentum

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global?
Make your mark with one of the biggest names in payments. At Global Payments, you lead from the front and shape how businesses grow through smarter, more connected commerce. As a District Sales Manager on the Genius® team, you drive performance, build talent and create real impact across your region.
You will lead a high-energy team that thrives on curiosity, ownership and results. You will learn from experienced senior leaders, build strong connections, and develop a team that consistently wins in a competitive market. Every deal you influence, and every person you develop moves the business forward.
In this role, you'll drive revenue growth, elevate team performance, and create opportunities that expand Global Payments' reach. You will own outcomes across your territory, shape a high-performing sales culture, and help build the future of commerce through leadership, innovation, and execution.
What you'll own
  • Drive consistent revenue growth by owning the performance and results of your regional outside sales team
  • Lead from the front, using hands-on coaching and real-time feedback to elevate individual and team success
  • Build a strong, predictable pipeline by partnering with your team to uncover opportunities and accelerate deal momentum
  • Create a high-performing culture by attracting, developing and retaining top sales talent in your region
  • Influence market success by strengthening how your team positions the Genius® platform with clients
  • Shape territory strategy using insights, improving execution and increasing win rates across your market
  • Strengthen operational excellence by using Atlas Customer Relationship Management (CRM) to improve visibility, track performance and drive better decisions
  • Spend up to 75% of your time in the field, building connections, developing talent and driving results where it matters most

What you bring
  • Proven success leading an outside sales team, with at least four years of leadership experience
  • Strong ability to coach, develop and inspire others to achieve and exceed targets
  • Confidence leading from the front and building credibility through action and results
  • High energy, competitive drive and a clear focus on delivering measurable outcomes
  • Ability to connect with people, build trust quickly and influence performance
  • Comfort spending up to 75% of your time in the field with a valid driver's license
  • Residence within the territory to stay connected and lead effectively

It's a bonus if you have
  • Sales leadership experience in fintech payments, POS, and SaaS.

Our perks - what we'll bring for you
We know it's bigger than just your career. It's your life and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.
  • A competitive salary and benefits package that recognizes your contribution.
  • Opportunities to grow your skills and build your career within a global business.
  • Access to learning, development and on-the-job experiences that expand your expertise.
  • A supportive, inclusive team environment where your ideas and input matter.
  • Time to give back through community and charity initiatives.
  • A global employee assistance program to support your wellbeing.
  • Recognition through a global platform that celebrates your achievements

https://jobs.globalpayments.com/en/why-global-payments/benefits/
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
Diversity and EEO Statements
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Compensation
Ready to grow your career and your paycheck? Here's the breakdown
  • Base Salary: $75,000
  • Residual Income: Keep earning from your hard work
  • Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals. Annual On-Target Earnings (OTE): $150,000 plus

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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