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Pos Support Engineer Jobs (NOW HIRING)

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

Inficare Technologies

POS Engineer

Boston, MA · On-site

$134K - $177K/yr

Boston Support Center, MA (4 days onsite) Must Have(s): * 5 years high volume POS engineering experience * 3 years edge computing in large scale environment * 5 years POS hardware experience * 1 year ...

Aptino

Support Engineer - Crunchtime

Dunwoody, GA · On-site

Support Engineer - Crunchtime Location: Dunwoody, Atlanta, GA - Hybrid (3 days onsite/week ... Troubleshoot integrations between Crunchtime, POS platforms, delivery services, reporting solutions ...

Experis

Application Support Engineer

Bellevue, WA · On-site

As a Application Support Engineer, you will be part of the Support Operations supporting enterprise ... Experience with Point of Sale (POS) systems and retail payment systems. * Support and ...

Intras Cloud Services

Support Engineer II

Dallas, TX · On-site

Point of Sale (POS) hardware/software; printers/scanners. * Documenting all work performed through ... Provide assistance to ICS field service engineers in the support of customer infrastructure.

Capgemini

Back of House (BOH) Support Engineer

Atlanta, GA · On-site

$38.14 - $59.59/hr

Back of House (BOH) Support Engineer (Contract) Atlanta, GA, United States (Hybrid) Contract (3 ... Support integrations between Crunchtime, POS systems, delivery aggregators, reporting platforms ...

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Pos Support Engineer information

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$39

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How much do pos support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for pos support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is the difference between Pos Support Engineer vs POS Technician?

AspectPos Support EngineerPOS Technician
CredentialsIT certifications, technical knowledgeTechnical certifications, hardware/software knowledge
Work EnvironmentSupport centers, client sites, remoteOn-site hardware repair, installation
Employer & IndustryRetail, hospitality, tech companiesRetail, hospitality, service industry
Common TasksSoftware troubleshooting, system supportHardware setup, repairs, maintenance

Pos Support Engineers primarily focus on software support, troubleshooting, and system integration, often working remotely or in support centers. POS Technicians typically handle hardware installation, repairs, and maintenance on-site. Both roles serve the retail and hospitality industries but differ in their technical focus and work environment.

What cities are hiring for Pos Support Engineer jobs?

Cities with the most Pos Support Engineer job openings:

What states have the most Pos Support Engineer jobs?

States with the most job openings for Pos Support Engineer jobs include:

What are popular job titles related to Pos Support Engineer jobs?

For Pos Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Pos Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

POS Support Engineer

Marietta, GA

Expert Technical Solutions
IT Services • 11 - 50 employees
Learn more about Expert Technical Solutionsexternal

Full-time

Medical

Re-posted 12 days ago

Job description

POS Support Engineer
 
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
 
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
 
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
 
Duties and Responsibilities:
 
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
 
Required Skills:
 
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service