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Pos Application Support Engineer Jobs (NOW HIRING)

Experis

Application Support Engineer

Bellevue, WA · On-site

As a Application Support Engineer, you will be part of the Support Operations supporting enterprise ... Experience with Point of Sale (POS) systems and retail payment systems. * Support and ...

Sensiple Inc.

Application Support Engineer

Liberty, NC · On-site

Application Support Engineer - Manufacturing Systems Location: Liberty, NC | Hybrid Type: Contract | Experience: 3+ years We are looking for an Application Support Engineer with experience supporting ...

STI

Application Support Engineer

Raleigh, NC · On-site

Application Support Engineer Location: Raleigh, NC- work from office 3 days a week Duration: Long term Contract Must have skills: ServiceNow or some ticketing system. Must have experience with prod ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3050080 Application Support Engineer Location: Coppell, Texas Role Overview This position is for a Senior Associate level Application Support Engineer. The role involves providing Enterprise ...

iFlow Inc

Application Support Engineer

Liberty, NC · On-site

Application Support Engineer Location: · Liberty, North Carolina (Hybrid) Duration:Longterm Experience:7-15 Years Description Application Support Engineer - Manufacturing Systems (Siemens OpsCenter ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Quantix

Application Support Engineer

Glendale, CO · On-site

Application Support Engineer Location: Glendale, CO Type: Direct Hire Client located Glendale, CO is seeking an Application Support Engineer for a direct hire position. This person will ensure the ...

Stem Xpert

Application Support Engineer

Wichita, KS · On-site

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Stem Xpert

Application Support Engineer

Wichita, KS

Application Support Engineer Job Location: Wichita, KS. Overview: The candidate will be expected to establish the essentials of an application support environment for a Dassault Apriso (Apriso ...

Apex Systems

Application Support Engineer

Coppell, TX · On-site

Job#: 3045416 Application Support Engineer || Hybrid in Jersey City or Dallas The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and ...

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Pos Application Support Engineer information

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How much do pos application support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for pos application support engineer in the United States is $48.53, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $56.73 per hour, depending on experience, location, and employer.

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For Pos Application Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Pos Application Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,951 per year, or $48.5 per hour.

Retail POS Application Support Engineer (L2)

Westlake, OH • On-site

Ovation Workplace Services
IT Services • 51 - 200 employees
Learn more about Ovation Workplace Servicesexternal

$62K - $68K/yr

Full-time

Posted 29 days ago

Job description

The Retail POS Solution Support Engineer (L2 Support Engineer) is responsible for providing Level 2 technical support, administration, troubleshooting, and maintenance of enterprise Retail Point of Sale (POS) environments across retail, restaurant, and fuel locations. The role supports Retalix POS, NCR Aloha POS, Verifone payment solutions, back-office retail applications, and integrated store technologies to ensure maximum system availability and uninterrupted business operations. The engineer will diagnose application, payment, inventory, and hardware-related issues, coordinate with cross-functional teams, perform system administration, and support software deployments while maintaining high service standards and SLA compliance. 

Essential Functions and Responsibilities

POS Application & Retail Systems Support

·         Provide Level 2 support for Retalix POS, NCR Aloha POS, Back Office Systems (BOS), and retail applications. 

·         Troubleshoot issues related to sales transactions, pricing, promotions, discounts, inventory, menu configurations, and store operations. 

·         Resolve transaction failures, synchronization issues, payment processing errors, and End-of-Day (EOD) processing issues. 

·         Support inventory management, product configuration, price books, fuel management, and store controller applications. 

·         Investigate recurring incidents, perform root cause analysis, and implement corrective actions. 

Payment Systems Support

·         Support Verifone payment terminals, pin pads, payment peripherals, and payment gateway integrations. 

·         Troubleshoot authorization failures, settlement discrepancies, payment connectivity issues, and terminal configuration problems. 

·         Coordinate with payment processors, vendors, OEMs, and acquiring banks for issue resolution. 

·         Support software upgrades, compliance updates, certifications, and break-fix activities for payment devices. 

·         Validate communication between payment terminals, POS systems, and backend payment platforms. 

Store Technology Support

·         Support POS terminals, barcode scanners, receipt printers, kitchen display systems (KDS), kiosks, payment devices, and store controllers. 

·         Troubleshoot hardware, software, and network-related issues affecting retail operations. 

·         Support fuel pump integration systems and retail store network connectivity. 

·         Diagnose interface issues between POS applications, payment devices, controllers, and back-office systems. 

·         Assist with software installations, upgrades, patches, and lifecycle management activities. 

System Administration & Monitoring

·         Configure and maintain POS applications, user accounts, and store system settings. 

·         Perform application health checks and proactive monitoring. 

·         Support software deployments, upgrades, patches, and configuration changes. 

·         Validate system interfaces and ensure application availability. 

·         Participate in major incident management, bridge calls, and production support activities. 

Documentation & Continuous Improvement

·         Create and maintain SOPs, troubleshooting guides, and knowledge base articles. 

·         Document incidents, resolutions, and technical procedures. 

·         Conduct knowledge transfer sessions for L1 support teams. 

·         Identify automation opportunities and recommend process improvements. 

·         Improve remote resolution capabilities to reduce field support dependency. 

Collaboration & Service Delivery

·         Coordinate with Service Desk (L1), Infrastructure, Network, Database, Security, and Vendor teams. 

·         Ensure timely incident resolution while meeting SLA requirements. 

·         Maintain professional communication with business users, store personnel, vendors, and stakeholders. 

·         Support project implementations, technology rollouts, and application enhancements.