National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... You\'ll develop KPIs, analyze portfolio performance, identify operational opportunities, and ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
$13.70 - $16
5% of jobs
$16 - $18.29
1% of jobs
$18.29 - $20.59
1% of jobs
$20.59 - $22.88
9% of jobs
$23.59 is the 25th percentile. Wages below this are outliers.
$22.88 - $25.17
26% of jobs
The median wage is $25.71 / hr.
$25.17 - $27.47
29% of jobs
$27.77 is the 75th percentile. Wages above this are outliers.
$27.47 - $29.76
18% of jobs
$29.76 - $32.06
7% of jobs
$32.06 - $34.35
2% of jobs
$34.35 - $36.65
0% of jobs
$36.65 - $38.94
0% of jobs
$13
$26
$38
As a Portfolio Recovery Associate, your daily tasks typically include contacting consumers regarding overdue accounts, negotiating settlements or payment arrangements, and updating account records using specialized software. You’ll often work in a team-oriented call center environment where meeting individual and group performance goals is a key focus. The role involves balancing productivity targets with compliance to regulatory and company standards, and you may regularly collaborate with supervisors or legal teams on more complex cases. Overall, this position requires a mix of independent decision-making and teamwork, with opportunities for advancement into supervisory or specialized roles based on performance.
A Portfolio Recovery Associates (PRA) job typically involves working for a company that specializes in debt collection and recovery. Employees may take on roles such as debt collectors, customer service representatives, or account resolution specialists, assisting individuals in resolving overdue accounts. PRA focuses on professionalism and compliance with regulations while negotiating payment plans. The job may require strong communication skills, persistence, and the ability to handle difficult conversations.
To thrive as a Portfolio Recovery Associate, you need strong analytical skills, familiarity with financial or debt collection practices, and a high school diploma or equivalent as a minimum requirement. Experience with customer relationship management (CRM) systems, collections software, and knowledge of relevant compliance regulations (such as FDCPA) are often essential. Excellent negotiation, active listening, and conflict resolution abilities are highly valued soft skills in this field. These qualifications are crucial for effectively recovering outstanding debts, maintaining compliance, and building positive rapport with debtors.

Full-time
Posted 8 days ago
Location: Jacksonville, FL | Newark, NJ | Remote Employment Type: Full-Time
Drive Performance. Deliver Results.National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to lead the strategy, reporting, and operational performance of our collections organization. This role is ideal for a leader who understands both collections operations and analytics. You'll develop KPIs, analyze portfolio performance, identify operational opportunities, and provide executive leadership with the insights needed to improve recovery results and client performance.
What You'll DoRequired:
Preferred:
If you're passionate about using data to improve operations, optimize portfolio performance, and help drive strategic business decisions, we'd love to hear from you.
Sourced by ZipRecruiter
Finance and insurance
51 - 200 Employees
Newark, NJ, US
2000