National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Quick apply
National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to ... Analyze portfolio performance and recommend strategies to improve recovery results. * Identify ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Supervisor
Roseville, CA · On-site
$18.90 - $20.80/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... This position leads the team of Recovery Associates and manages all aspects of the Recovery ...
Recovery Associate
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Cypress, TX · On-site
$13.75 - $18.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
The Woodlands, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Beaverton, OR · On-site
$16.50 - $21.75/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Recovery Associate
Katy, TX · On-site
$14.50 - $19.25/hr
Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho ... Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa ...
Portfolio Recovery Associates information
See salary details
$13.70 - $16
5% of jobs
$16 - $18.29
1% of jobs
$18.29 - $20.59
1% of jobs
$20.59 - $22.88
9% of jobs
$23.59 is the 25th percentile. Wages below this are outliers.
$22.88 - $25.17
26% of jobs
The median wage is $25.71 / hr.
$25.17 - $27.47
29% of jobs
$27.77 is the 75th percentile. Wages above this are outliers.
$27.47 - $29.76
18% of jobs
$29.76 - $32.06
7% of jobs
$32.06 - $34.35
2% of jobs
$34.35 - $36.65
0% of jobs
$36.65 - $38.94
0% of jobs
$13
$26
$38
How much do portfolio recovery associates jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for portfolio recovery associates in the United States is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $28.37 per hour, depending on experience, location, and employer.
What jobs pay 4000 a week without a degree?
Jobs that can pay $4,000 a week without a degree often include high-level sales positions, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These roles typically require strong sales skills, certifications, or extensive on-the-job training rather than formal college degrees.
What are the typical daily tasks and work environment for someone working as a Portfolio Recovery Associate?
As a Portfolio Recovery Associate, your daily tasks typically include contacting consumers regarding overdue accounts, negotiating settlements or payment arrangements, and updating account records using specialized software. You’ll often work in a team-oriented call center environment where meeting individual and group performance goals is a key focus. The role involves balancing productivity targets with compliance to regulatory and company standards, and you may regularly collaborate with supervisors or legal teams on more complex cases. Overall, this position requires a mix of independent decision-making and teamwork, with opportunities for advancement into supervisory or specialized roles based on performance.
Is PRA Group a legitimate company?
PRA Group is a legitimate debt collection and financial services company that operates within industry regulations. It employs professionals in roles such as collections specialists and account managers, often requiring knowledge of compliance and negotiation skills. Job seekers should verify employment details through official company channels or trusted employment sites.
What is a Portfolio Recovery Associates job?
A Portfolio Recovery Associates (PRA) job typically involves working for a company that specializes in debt collection and recovery. Employees may take on roles such as debt collectors, customer service representatives, or account resolution specialists, assisting individuals in resolving overdue accounts. PRA focuses on professionalism and compliance with regulations while negotiating payment plans. The job may require strong communication skills, persistence, and the ability to handle difficult conversations.
Is Portfolio Recovery Associates a legit company?
Portfolio Recovery Associates is a legitimate debt collection company that operates within the legal framework of the Fair Debt Collection Practices Act. It employs collection agents and uses standard industry practices to recover unpaid debts, making it a recognized entity in the financial services sector.
What is a portfolio recovery associate?
A portfolio recovery associate is a professional who works for debt collection agencies to recover unpaid debts from consumers. They typically contact debtors, negotiate payment plans, and document interactions, often using specialized software and following legal guidelines to ensure compliance.
What are the key skills and qualifications needed to thrive in the Portfolio Recovery Associates position, and why are they important?
To thrive as a Portfolio Recovery Associate, you need strong analytical skills, familiarity with financial or debt collection practices, and a high school diploma or equivalent as a minimum requirement. Experience with customer relationship management (CRM) systems, collections software, and knowledge of relevant compliance regulations (such as FDCPA) are often essential. Excellent negotiation, active listening, and conflict resolution abilities are highly valued soft skills in this field. These qualifications are crucial for effectively recovering outstanding debts, maintaining compliance, and building positive rapport with debtors.
More about Portfolio Recovery Associates jobs
What cities are hiring for Portfolio Recovery Associates jobs? Cities with the most Portfolio Recovery Associates job openings:
What are the most commonly searched types of Portfolio Recovery Associates jobs? The most popular types of Portfolio Recovery Associates jobs are:
What states have the most Portfolio Recovery Associates jobs? States with the most job openings for Portfolio Recovery Associates jobs include:
What job categories do people searching Portfolio Recovery Associates jobs look for? The top searched job categories for Portfolio Recovery Associates jobs are:
Full-time
Posted 8 days ago
Job description
Director of Analytics & Operations
Location: Jacksonville, FL | Newark, NJ | Remote Employment Type: Full-Time
Drive Performance. Deliver Results.National Recovery Associates (NRA) is seeking an experienced Director of Analytics & Operations to lead the strategy, reporting, and operational performance of our collections organization. This role is ideal for a leader who understands both collections operations and analytics. You'll develop KPIs, analyze portfolio performance, identify operational opportunities, and provide executive leadership with the insights needed to improve recovery results and client performance.
What You'll Do- Develop and oversee operational KPIs, dashboards, and executive reporting.
- Analyze portfolio performance and recommend strategies to improve recovery results.
- Identify trends, opportunities, and operational risks through data analysis.
- Partner with Operations to improve collector and team performance.
- Present performance metrics and business insights to executive leadership and clients.
- Support forecasting, capacity planning, and operational strategy.
- Ensure data integrity and reporting accuracy across the organization.
- Collaborate with Compliance, IT, Client Services, and Operations on strategic initiatives.
- Ensure compliance with FDCPA, TCPA, FCRA, and company policies.
Required:
- 8-10 years of experience in collections, accounts receivable management (ARM), financial services, or recovery operations.
- Experience leading analytics, reporting, or operational performance initiatives.
- Strong understanding of collections KPIs, portfolio performance, and operational metrics.
- Experience developing executive dashboards and performance reporting.
- Ability to turn complex data into actionable business recommendations.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of FDCPA, TCPA, FCRA, and collections industry best practices.
Preferred:
- Experience with debt buying, consumer collections, or legal collections.
- Experience with Power BI, Tableau, SQL, Excel, or other business intelligence tools.
- Experience presenting performance results to executive leadership and clients.
- Influence business strategy and operational performance.
- Work directly with executive leadership.
- Lead high-impact analytics and reporting initiatives.
- Competitive compensation and benefits.
- Opportunity to make a measurable impact in a growing organization.
- Director of Analytics
- Director of Operations
- Director of Business Intelligence
- Director of Collections Analytics
- Director of Portfolio Analytics
- Business Intelligence Manager
- Operations Analytics Manager
- Senior Data Analytics Manager
- Director of Performance Analytics
- Collections Operations Manager
If you're passionate about using data to improve operations, optimize portfolio performance, and help drive strategic business decisions, we'd love to hear from you.
About National Recovery Associates
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Newark, NJ, US
Year founded
2000