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Biscom Jobs (NOW HIRING)

Collaboration Engineer

Columbus, OH · On-site +1

$69K - $110K/yr

Provide support for Biscom and Right fax systems * Execute the completion of tasks and phases of projects and client-based collaboration system support. * Ensure that deployment standards are met by ...

Collaboration Engineer

Columbus, OH · On-site

$69K - $110K/yr

Provide support for Biscom and Right fax systems * Execute the completion of tasks and phases of projects and client-based collaboration system support. * Ensure that deployment standards are met by ...

Collaboration Engineer

Columbus, OH · On-site +1

$69K - $110K/yr

Provide support for Biscom and Right fax systems * Execute the completion of tasks and phases of projects and client-based collaboration system support. * Ensure that deployment standards are met by ...

Biscom information

See salary details

$12

$18

$47

How much do biscom jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for biscom in the United States is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What is a Biscom administrator?

A Biscom administrator is responsible for managing and maintaining the Biscom fax server and secure file transfer systems used by organizations to send, receive, and manage sensitive documents electronically. Their duties typically include configuring user access, monitoring system performance, troubleshooting technical issues, and ensuring the platform complies with security standards. Biscom administrators often work with IT teams to integrate Biscom solutions with other enterprise software and provide support to end-users. This role is essential for businesses that rely on secure document exchange and require regulatory compliance in their communications.

What are some common challenges faced by Biscom administrators, and how can they be addressed?

Biscom administrators often encounter challenges related to maintaining secure and reliable file and fax transmissions, integrating Biscom solutions with other enterprise systems, and providing timely user support. Staying updated on the latest software updates and security protocols is crucial to prevent service disruptions and data breaches. Regular training, proactive system monitoring, and clear documentation of processes can help address these challenges and ensure smooth operations within the organization.

What are the key skills and qualifications needed to thrive as a Biscom Administrator, and why are they important?

To thrive as a Biscom Administrator, you need expertise in managing enterprise fax solutions, a strong understanding of networking and Windows server environments, and relevant IT certifications or experience. Familiarity with Biscom Fax Server software, Active Directory, and troubleshooting tools is typically required. Strong problem-solving skills, clear communication, and attention to detail help administrators efficiently support users and resolve technical issues. These abilities ensure secure, reliable document transmission and minimize downtime within organizations dependent on fax technology.

What is the difference between Biscom vs Customer Service Representative?

AspectBiscomCustomer Service Representative
Primary RoleManaging document delivery and secure communication solutionsAssisting customers with product inquiries, support, and service issues
Required SkillsTechnical knowledge of communication systems, problem-solvingCommunication skills, customer service experience
Work EnvironmentOffice-based, IT or communication industryOffice or call center, retail or service industry
CertificationsNone typically required, technical certifications helpfulNone typically required, customer service training beneficial

While Biscom focuses on managing secure document delivery and communication solutions, Customer Service Representatives primarily assist customers with inquiries and support. Both roles require strong communication skills, but Biscom roles are more technical, whereas Customer Service roles emphasize customer interaction. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

More about Biscom jobs
Infographic showing various Biscom job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Remote job distribution, with an average salary of $38,000 per year, or $18.3 per hour.
Business Development Representative (BDR)

Business Development Representative (BDR)

Biscom, Inc.

Chelmsford, MA • On-site

Full-time

Posted 29 days ago


Job description

Company Description
About Biscom
Founded in 1986, Biscom (www.biscom.com) pioneered the fax server and host computer integration marketplaces. Biscom has provided many of the world's largest companies with enterprise communications solutions, most notably its award-winning FAXCOM enterprise fax management solutions. Through acquisitions and the development of new technologies, Biscom has evolved into a provider of multiple product lines, including secure document delivery, file conversion and image viewing and enhanced messaging solutions. Biscom is committed to excellence in product development and customer care, while staying ahead of the technology curve by developing innovative solutions. Biscom is headquartered in Chelmsford, Massachusetts.
Job Description
The Business Development Representative (BDR) is responsible for selling a subset of Biscom's product offings include Biscom's cloud base fax (FAXCOM Anywhere), Secure File Transfer (SFT) and enterprise synchronization solutions (Verosync) to small and medium sized business to large enterprise accounts. The BDR may have a second focus penetrating certain assigned customers with significant growth opportunity as assigned by management. Reporting to Sales Manager, the BDR researches accounts using tools such as Discover.org and LinkedIn and prospects for leads utilizing the phone and email. The BDR may also be responsible for covering and open territory.
Qualifications
  • Proven work experience as a Business Development Representative, Sales Account Executive or similar role
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Track record of achieving sales quotas
  • Experience with CRM software (e.g. Salesforce)
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field

Additional Information
All your information will be kept confidential according to EEO guidelines.