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Portal Manager Jobs (NOW HIRING)

Ubique Group

Specialist, Portal Support

Canton, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Portal Management Team is responsible for handling communications and cases for our Customer Portals. They also provide solutions tailored to individual situations and prioritize the customer ...

KG Tiger

IBM WEBSPHERE PORTAL ARCHITECT

New York, NY

The IBM Web Content Management (WCM) Senior Architect will be a core member of a B2B Portal and WCM team responsible for planning, designing and developing WCM solutions to support distributors and ...

US Corp2Corp

Websphere Portal Developer

Buffalo, NY · On-site

IBM WebSphere Portal and IBM Web Content Manager. We are currently on 6.1 and upgrading to V8.5. (this is the number one MUST HAVE * Must Have: APPLICATION Resource: WebSphere Senior level knowledge ...

Xinnovit

Portal Developer (XIN001_HTYY)

Portland, OR · On-site

... management solutions. Our mission is to enable our clients to become more agile and competitive ... Portal Developer with WMB Additional Information All your information will be kept confidential ...

Akima

$106K - $118K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role also maintains accurate records of completed work, manages source code through approved version-control repositories, and provides portal training and user support. Responsibilities

Rockwell Care

Business Office Manager

Yucca Valley, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Proficient Knowledge and utilization of Payer Portal and Clearing house platform i.e. Inovalon, Waystar, Office Ally, DDE, Medicaid/Cal Portal, Manager Care Portal, etc. * Strong office/desk ...

Agile Enterprise Solutions

Portal Admin

Saint Louis, MO · On-site

Main Accountabilities Supporting WebSphere Portal, Web Content Management, WebSphere Application Server Designing/Creating new portal pages, Adding/Configuring portlets, Content syndication from one ...

Rockwell Care

Business Office Manager

Yucca Valley, CA · On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Proficient Knowledge and utilization of Payer Portal and Clearing house platform i.e. Inovalon, Waystar, Office Ally, DDE, Medicaid/Cal Portal, Manager Care Portal, etc. * Strong office/desk ...

Capgroup

Platform Engineering Manager

Charlotte, NC · On-site

  • Medical

  • Life

  • Retirement

You are familiar with the Internal Developer Portal ecosystem and tools such as Backstage, Port, or ... You have experience managing and developing teams across multiple locations and time zones. * You ...

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Portal Manager information

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$36

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How much do portal manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for portal manager in the United States is $36.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $50.48 per hour, depending on experience, location, and employer.

What is a portal manager?

A Portal Manager is responsible for overseeing and maintaining web portals, which are centralized online platforms that provide access to various resources, services, or information for users. Their duties often include managing portal content, ensuring security, coordinating with IT teams, troubleshooting issues, and enhancing user experience. Portal Managers may work in diverse industries such as education, healthcare, or corporate environments, and they play a key role in ensuring that the portal runs smoothly and meets the needs of its users.

What are the key skills and qualifications needed to thrive as a portal manager?

To thrive as a Portal Manager, you need strong project management skills, web development knowledge, and experience with content management systems (CMS), often backed by a degree in information technology or a related field. Familiarity with platforms like SharePoint, WordPress, or Drupal, as well as certifications in project management or web technologies, is highly valuable. Excellent communication, problem-solving abilities, and stakeholder management set standout Portal Managers apart. These skills ensure effective portal performance, user satisfaction, and seamless collaboration between technical and non-technical teams.

What are some common challenges portal managers face when coordinating between technical teams and non-technical stakeholders?

Portal Managers often act as a bridge between IT professionals and business users, which can present challenges in translating technical requirements into user-friendly solutions. Balancing the differing priorities of these groups—such as ensuring robust security while maintaining an intuitive user experience—requires strong communication and negotiation skills. Additionally, Portal Managers must frequently manage updates and troubleshoot issues with minimal disruption, making adaptability and proactive planning essential for success.

What is the difference between Portal Manager vs Web Content Coordinator?

AspectPortal ManagerWeb Content Coordinator
Primary ResponsibilitiesOversees the management, functionality, and user experience of online portals, ensuring seamless access and performance.Creates, edits, and maintains website content to ensure accuracy, relevance, and engagement.
Required Skills & CertificationsKnowledge of portal platforms, basic web development, project management, and user experience design.Strong writing, editing, SEO, and content management system (CMS) skills.
Work EnvironmentTypically in IT, digital teams, or online service departments within various industries.Often in marketing, communications, or digital content teams across industries.

While both roles involve managing online platforms, the Portal Manager focuses on the technical and functional aspects of portals, ensuring they operate smoothly and meet user needs. The Web Content Coordinator concentrates on creating and maintaining website content to attract and engage visitors. Understanding these differences helps organizations assign the right responsibilities to each role.

What cities are hiring for Portal Manager jobs?

Cities with the most Portal Manager job openings:

What states have the most Portal Manager jobs?

States with the most job openings for Portal Manager jobs include:

Portal Manager jobs near you
Infographic showing various Portal Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,268 per year, or $36.7 per hour.

Specialist, Portal Support

Ubique Group

Canton, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Are you the next Ubique Group Employee? Come be a part of our dynamic team!

Ubique Group is a digital forward, consumer-driven powerhouse featuring an expansive portfolio of furniture brands. With over 20 years of building multiple brands from inception to success, Ubique Group offers a wide assortment of furniture solutions and furnishings that represent a perfect balance of form, function, and style. At Ubique Group, our fingers aren't just on the pulse of the marketplace; we anticipate it, transforming the typical point-and-click shopping experience into an inspired, rewarding consumer journey.

Ubique Group is more than a company; we are a community of passionate, hard-working, and supportive people who believe in our business and each other. We champion our employees' individual capabilities and the team's collective power and extend that commitment to our surrounding families and communities.

The Portal Management Team is responsible for handling communications and cases for our Customer Portals. They also provide solutions tailored to individual situations and prioritize the customer’s needs at every step of the process.

Essential Functions:

  • Ability to multi-task, prioritize, and manage time effectively to better assist dealers and customers. 
  • Interact with both internal and external customers.
  • Update Portal(s) throughout the day. 
  • Ensures that our portal customers/dealers are provided with quality customer service at every step of their inquiry.
  • Includes working up to 35-40 cases per day while maintaining an accuracy rate of 97% or higher.
  • Ensure appropriate actions are taken to resolve customers’ problems and concerns in a timely and accurate manner.
  • Keep an accurate and detailed account of customer inquiries and resolutions within each SO and/or case.
  • Ensures that all processes and procedures are maintained, and a proper resolution has been provided. 
  • Properly maintains personal case queues within set parameters and closes within the required 24-48 business hours.
  • Meet personal/customer service team's daily goals. 
  • Able to work in a team environment. 
  • Evaluate customer needs to determine the most effective strategy in meeting their requirements. 

Qualifications

  • Minimum of one year customer service experience.
  • Ability to take ownership of customer complaints, resolve conflicts and manage their expectations.
  • Excellent Interpersonal and customer service skills.
  • Proficient computer skills with the ability to utilize up to three screens at a time.
  • Ability to work independently and meet deadlines in a fast-paced, detail-oriented environment.
  • Highly developed sense of integrity and commitment to customer satisfaction.
  • Analytical and critical thinking skills.
  • Multitasking and organizational skills.
  • Excellent time management skills.

Benefits:

We offer a competitive benefit package that includes:

  • Fully remote position.
  • Major medical, dental, and vision benefits available day one — no waiting period.
  • Company-paid life insurance and Employee Assistance Program for all employees.
  • 401(k) with company match.
  • Employee discount on Ubique Group products.
  • Free office chair for remote employees.
  • Employee-led organization Ubique Cares engages in monthly and quarterly employee engagement activities packed with fun and giveaways!
  • 9 paid holidays + 1 floating holiday, and up to 13 accrued PTO days per year.

Ubique Group is an equal-opportunity employer. We seek to employ the most qualified individuals for all our roles.

#LI-Remote