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Port Terminal Jobs in Boston, MA (NOW HIRING)

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Port Forwarding (NAT) * System Administration * Network Hardware/Software Configuration * Email Systems * DNS * DHCP * Remote Access (VPN, Remote Desktop Connection, Terminal Server) * Various ...

... Port Authority of New York and New Jersey, and various other aviation clients throughout the ... as supporting terminal construction. This opportunity entails being responsible for managing ...

... Port Authority of New York and New Jersey, and various other aviation clients throughout the ... as supporting terminal construction. This opportunity entails being responsible for managing ...

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Port Terminal information

See Boston, MA salary details

$39.1K

$78.1K

$120.6K

How much do port terminal jobs pay per year?

As of Aug 30, 2026, the average yearly pay for port terminal in Boston, MA is $78,124.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,900.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a port terminal?

Port terminal jobs refer to various roles involved in the operations and management of maritime terminals where cargo, containers, and passengers are transferred between ships and land transportation. These roles can include equipment operators, dockworkers, supervisors, customs agents, and logistics coordinators. Employees in port terminals ensure the efficient loading and unloading of goods, maintain safety standards, and facilitate smooth logistical processes. Working in a port terminal often requires specialized training and adherence to strict safety regulations due to the heavy equipment and large volumes of cargo handled daily.

What are the key skills and qualifications needed to thrive as a port terminal operator?

To thrive as a Port Terminal Operator, you need knowledge of cargo handling, safety regulations, and logistics operations, usually supported by a high school diploma or technical certification. Familiarity with terminal operating systems (TOS), forklift operation, and inventory management software is typically required. Strong attention to detail, teamwork, and effective communication are essential soft skills for this role. These abilities ensure safe, efficient, and coordinated port operations in a fast-paced, high-risk environment.

What are some common challenges faced by professionals working at a port terminal, and how can they prepare for them?

Professionals at port terminals frequently encounter challenges such as coordinating logistics between various stakeholders, managing tight schedules, and adhering to safety regulations in a fast-paced environment. Vessels may arrive unexpectedly or cargo volumes can suddenly change, requiring adaptability and effective communication with shipping agents, customs officials, and transportation crews. To prepare, job seekers should develop strong organizational skills, be comfortable with technology used for tracking shipments, and stay updated on safety and compliance standards. Being proactive and willing to work in shifts or irregular hours is also important due to the 24/7 nature of port operations.

What is the difference between Port Terminal vs Port Operations Coordinator?

AspectPort TerminalPort Operations Coordinator
Primary RoleManages the overall operations of a port terminal, including cargo handling, logistics, and safety.Coordinates daily port activities, ensuring smooth operations and communication between teams.
Required CredentialsTypically requires logistics, maritime, or port management certifications; relevant experience.Often requires similar certifications and experience in port or logistics operations.
Work EnvironmentPort facilities, cargo yards, and terminal areas.Office-based with on-site visits to port facilities.
Employer & Industry UsageShipping companies, port authorities, logistics firms.Port authorities, shipping lines, logistics companies.

While both roles are integral to port operations, a Port Terminal oversees the entire terminal's management, whereas a Port Operations Coordinator focuses on coordinating daily activities to ensure efficient port functioning.

What are popular job titles related to Port Terminal jobs in Boston, MA?

For Port Terminal jobs in Boston, MA, the most frequently searched job titles are:

Infographic showing various Port Terminal job openings in Boston, MA as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $78,124 per year, or $37.6 per hour.

Full-time

Posted 2 days ago

New


Job description

Port Operations Agent

Location: Boston, MA, 02210

Job Description
Join our team as a Port Operations Agent where you are expected to independently oversee agency vessel operations for the port call. Attending to all the operations and administrative duties, including, but not limited to - arranging pilots, line handlers and stevedores, coordinating ship clearance with government officials, making transportation arrangements for crew onboard, and managing delivery of provisioning for the cruise ship. Based in Boston, you will ensure an excellent service for our cruise line clients.
ABOUT THE JOB
  • Attend vessel ship calls and act as a primary liaison between Cruise Line, port authorities and other stakeholders to ensure the smooth and efficient handling and processing of vessel operations for their port of calls. Ensuring operational demands are met and carried out according to protocols and policies set forth.
  • Coordinate vessel arrival/departures and berthing arrangements with port authority, terminal operators, security, government entities and maritime service providers.
  • Monitor and respond to email requests within a timely manner from various regional email accounts.
  • Facilitate vessel entry/clearance procedures, including customs, immigration, health formalities to ensure compliance with regulatory requirements. Utilize the different systems for all vessel entry/departure requirements.
  • Work in close collaboration with suppliers to ensure we deliver safe, healthy, and sustainable service.
  • Solve day-to-day issues and propose workflow improvements to your manager, to enhance productivity and efficiency in port operations.
  • Monitor vessel movements, port, and weather conditions to anticipate operational challenges and minimize disruptions and effectively communicate to all parties involved.
  • Compile and submit appropriate updates throughout the day Cruise Line’s corporate managers. Complete appropriate sail reports as required by each line.
  • Complete each respective sailing documents required for invoicing/billing within acceptable time frame and ensure all back up documentation has been saved appropriately.
  • Actively participate in conference calls with vessels and/or cruise lines when needed.
  • Forward any vessel/ship packages/mail, medical luggage or lost and found items/ mail as requested by line at the end of the day and notify relevant parties of tracking info and costs.
  • Coordinate/provide appropriate medical assistance amp; provide follow up/updates for any medically disembarked crew or guest to respective persons/departments for each cruise line.
ABOUT YOU
  • Excellent communication skills in English language, both written and oral.
  • Good academic background. Maritime studies are desirable.
  • Preferred previous experience as a Port Agent.
  • Problem solving and analytical skills.
  • Good office administration and organizational skills with a keen eye for attention to detail.
  • Knowledge of Microsoft Office programs.
  • Orientation to results and customer service; decisive problem solving.
  • Business travel availability, if required by Manager
Intercruises Port Operations- A TUI Musement Company, for a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. Intercruises Port Operations is an Equal Opportunity Employer.