Population Health Navigator Jobs (NOW HIRING)

Location: Trenton, Missouri

Department: Community Health Services

Employment Type: Full-Time

Work Arrangement: Hybrid Remote/Flexible Schedule

Are you passionate about helping individuals overcome barriers to healthcare and achieve better health outcomes? Join our compassionate and mission-driven team as a Health Navigator, where you'll play a vital role in connecting individuals to the healthcare services, resources, and supports they need to live healthier lives.

This position offers the flexibility of a hybrid work environment while providing meaningful opportunities to make a difference in your community. As a Health Navigator, you'll serve as an advocate, resource coordinator, and trusted partner for individuals navigating complex healthcare systems. You'll help clients access insurance coverage, connect with primary and specialty care providers, obtain medications and transportation resources, and remain engaged in medical and behavioral health treatment.

If you're a relationship-builder who enjoys problem-solving, community outreach, and helping others succeed, this is an excellent opportunity to build a rewarding career while making a lasting impact on the lives of those you serve.

Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

Mileage Reimbursement - Company paid for work functions requiring travel

Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition

Flexible Hybrid Schedule - Enjoy a balance of remote work and community engagement

Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce

Meaningful Community Impact - Help individuals access healthcare, improve wellness, and overcome barriers to care

Professional Growth Opportunities - Build valuable experience in care coordination, case management, community outreach, and healthcare navigation

Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Build meaningful relationships with clients and encourage ongoing engagement in healthcare and support services

Assist eligible individuals with enrollment in Medicaid and other insurance programs

Connect clients to primary care physicians, specialty providers, behavioral health services, pharmacies, transportation resources, and other community supports

Coordinate referrals and monitor follow-through with healthcare appointments and treatment recommendations

Provide case management and care coordination services to support individual health and wellness goals

Advocate for clients as they navigate healthcare systems and community resources

Develop and maintain strong partnerships with healthcare providers, insurance representatives, community organizations, and referral sources

Conduct outreach and re-engagement efforts for individuals who have disconnected from medical or behavioral healthcare services

Track client progress, referrals, outcomes, and service utilization while maintaining accurate documentation

Support organizational initiatives designed to improve healthcare access and population health outcomes

Represent the organization professionally while promoting positive community relationships

Perform other duties as assigned to support program success and client care

Bachelor's degree in Social Work, Counseling, Psychology, Psychiatric Nursing, Human Services, Healthcare Administration, or a closely related field

OR

Minimum of four (4) years of relevant full-time experience in human services, healthcare navigation, case management, care coordination, community outreach, or a related field

OR

An equivalent combination of education and qualifying experience, with experience substituting on a year-for-year basis

Demonstrated ability to build positive, productive client relationships and effectively navigate complex service systems

Basic computer proficiency, including familiarity with Microsoft Word, Excel, Outlook, and electronic documentation systems

Experience working with individuals experiencing mental health conditions, substance use disorders, chronic health conditions, or social determinants of health preferred

Current driver's license, acceptable driving record, and reliable transportation required

Strong communication, relationship-building, and advocacy skills

Ability to work independently while collaborating effectively with multidisciplinary teams and community partners

Knowledge of healthcare systems, insurance programs, community resources, and referral processes preferred

Strong organizational skills with the ability to manage multiple priorities and deadlines

Ability to maintain confidentiality and exercise sound professional judgment

Passion for helping individuals overcome barriers and achieve improved health outcomes

Commitment to person-centered, trauma-informed, and recovery-oriented service delivery

Required certifications, trainings, and professional development activities must be obtained and maintained according to organizational policy

Perform sedentary work involving prolonged periods of sitting, computer use, and documentation

Frequently communicate with clients, providers, and community partners in person, by telephone, and through electronic communication

Occasionally exert up to 10 pounds of force to lift, carry, push, pull, or move objects

Travel within the community as needed to support client engagement, care coordination, and partnership development

Move throughout office and community environments as necessary to perform essential job functions

Flexible hybrid work schedule offering work-life balance

Opportunity to make a direct impact on the health and wellbeing of individuals in your community

Meaningful relationship-building with clients and community partners

Variety in your workday through a combination of outreach, case management, healthcare coordination, and advocacy

Professional growth opportunities in healthcare navigation, care coordination, and community health

Supportive team environment focused on compassion, collaboration, and service excellence

Healthcare can be difficult to navigate, especially for individuals facing multiple challenges. As a Health Navigator, you'll help bridge those gaps by connecting people with the services, resources, and support systems they need to improve their health and quality of life. If you're looking for a rewarding career where your work truly makes a difference, apply today and join a team committed to helping communities thrive.