Policy Think Tank Remote Jobs in Oregon (NOW HIRING)

Overview

About the Role 

Do you enjoy helping people make confident decisions Do you take satisfaction in solving problems and simplifying things for people? If so, this could be the right role for you. 

As a Licensed Health Insurance Agent (Seasonal), you'll serve as a trusted point of contact for members during critical decision-making moments. You will guide them through their options, help them understand their coverage needs, and assist with enrolling in plans that best fit their situation. This role goes beyond sales. It is about being a reliable resource and delivering clear, timely support. 

You will manage a variety of inquiries across phone and digital channels, assisting members with tasks such as updating information, interpreting communications, and resolving concerns. Success in this role comes from staying detail-oriented and providing a calm, supportive experience in every interaction.

Responsibilities

What You'll Get to Do 

• Handle inbound and outbound calls related to customer service and plan support

• Help customers understand their coverage, benefits, and available options

• Assist with plan updates, changes, and enrollment applications

• Maintain accurate records and update customer information in internal systems

• Follow all compliance guidelines, policies, and regulatory requirements 

Qualifications

What You Need 

Required 

• High School Diploma (or equivalent)

• Active Health Insurance License in your home state, or the ability to obtain and maintain one as required

• Reliable high-speed internet connection (minimum 100 Mbps download / 20 Mbps upload via wired connection)  

• 1+ year of experience in call center, customer service, sales, or a related role

• Strong communication skills with the ability to explain complex information clearly

• Ability to remain professional, patient, and solution-focused in a fast-paced environment

• Comfortable using multiple systems and web-based tools, including Microsoft Office 

Preferred Qualifications 

• Previous experience in health insurance or a regulated industry
• Experience with enrollment, benefits explanation, or consultative sales 
•  Bilingual (English/Spanish) 

Additional Information

Who We Are 

At MarketSource, we create connections that drive results. As a trusted sales and customer experience partner to some of the world's leading brands, we help turn strategy into action, bringing products, services, and experiences to life where they matter most. 

Whether supporting customers in-store, enabling field teams, or delivering operational excellence behind the scenes, our people play a critical role in helping brands grow and succeed. 

What sets MarketSource apart? 

Our people and the culture we've built together. 

We empower our teams to take ownership, think boldly, and make an impact. Here, your ideas are valued, your contributions are recognized, and your career growth is supported every step of the way. If you're looking for an opportunity to learn, lead, and be part of something bigger, you'll find it at MarketSource. 

Learn more about our team at https://www.marketsource.com/who-we-are/people-of-marketsource/ 

Additional Information 

 MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@marketsource.com.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others." Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Posted Salary RangeUSD $18.00 - USD $21.00 /Hr.Posting InformationHiring location: Remote Wage: $18-21/hrEmployment Type: TEMPORARY