Policy Specialist Jobs (NOW HIRING)

Under the direction of EMSA's Chief Medical Officer, the Health Program Specialist II develops and oversees policies and procedures to integrate EMS with county behavioral health crisis services, including 988/911 integration. The position coordinates with local EMS agencies and county behavioral health leaders to facilitate seamless integration and resource alignment.
This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with EMSA's Telework Policy. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.
Health Program Specialist II Exam Link: CalCareers
In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.
This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• HEALTH PROGRAM SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-527286
Position #(s):
312-100-8336-XXX
Working Title:
Health Policy Specialist
Classification:
HEALTH PROGRAM SPECIALIST II $7,276.00 - $9,107.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Department Information
The Emergency Medical Services Authority (EMSA) is responsible for the equitable coordination, administration, and integration of the statewide emergency medical services system to reduce suffering and save lives throughout California. The EMSA embraces the delivery of equitable services to diverse communities, cultivating a culture of innovation and resiliency, and the development of a diverse, competent, and compassionate emergency medical service personnel and the EMSA workforce.
• Located in Rancho Cordova, EMSA's headquarters offer free parking and proximity to stores, restaurants, and Highway 50
• Workdays are Monday thru Friday, (excluding holidays,) with base schedule of 8 to 5, with some flex opportunities
• Hybrid remote/office schedules available after initial training and performance assessment
• Phenomenal Medical, Dental and Vision, as well as retirement benefits. Read more about salary and benefits at: CalHR Salary and Benefits
During emergency operations, you may be required to work in EMSA's Departmental Operations Center, other governmental Emergency Operations Centers or in EMSA's field Mission Support Team to provide assistance in emergency response and recovery activities. Staff is required to complete emergency management and Incident Command System (ICS) training based on their respective roles in a response and participates in periodic departmental and statewide readiness drills and exercises.
Under these emergency operations, staff need to work effectively and cooperatively under stressful conditions with short lead times; work weekends, holidays, extended and rotating shifts (day/night); and may be required to travel statewide for extended periods of time and on short notice.
Department Website: http://www.emsa.ca.gov
Special Requirements
For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.
A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account at www.CalCareers.ca.gov. Please reference Job Control # and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.
If you are unable to submit your application electronically through your CalCareers account, please email emsa.hr@emsa.ca.gov for assistance and an EMSA Human Resources staff member will contact you.A hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/18/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Emergency Medical Services Authority
CDPH Mailing
Attn: Classification & Certification Unit
P.O. Box 997378
MS 1700-1702
Sacramento , CA 95899-7378
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Emergency Medical Services Authority
CDPH Drop Off
Department of Public Health
1615 Capitol Avenue Suite 73.430
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Please see Statement of Qualifications (SOQ) instructions below at the end of this posting. Applications received without a written response to the SOQ may be rejected. Resumes DO NOT take place of the SOQ.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
1. Exceptional writing, problem-solving, and communication skills.
2. Experience establishing and maintaining collaborative efforts across a range of programs and interdepartmental and local stakeholders
3. At least two years of Emergency Medical Services dispatch experience.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.emsa.ca.gov
Human Resources Contact:
Shannon Nelson
(916) 616-0181
shannon.nelson@emsa.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 445-0938
Civilrights@cdph.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications (SOQ)
Along with your application, you must submit a Statement of Qualifications (SOQ). Resumes DO NOT take place of the SOQ. The SOQ should be no more than one page, single-spaced, 12 pt font. PLEASE ANSWER THE FOLLOWING QUESTIONS IN NUMBERED ORDER:
1. H ow does your professional experience qualify you for this position?
2. Describe your experience in collaborating with various constituency groups to establish and enhance system guidelines and how you have provided professional consultation and technical assistance?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.