Polaris Software Jobs (NOW HIRING)

About Us

Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company's mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States.  By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges.

This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.

Role: Roadside Camera Technician

Location: Hybrid model with the expectation of time being spent on site and regular trips into our head office (Beverly, MA).

Employment type: Full time 

Reports to: Project Delivery Leadership

Position Overview

Sitestream is seeking an experienced and highly motivated Roadside Camera Technician to support the deployment, optimization, maintenance, and ongoing operation of automated traffic enforcement systems including speed, red-light, and other roadway safety cameras.
This role combines technical expertise, field operations, contractor oversight, and troubleshooting. The Camera Technician will oversee installations carried out by subcontractors, configure and optimize camera systems, support permitting and approval processes, and ensure systems operate effectively in a wide range of environmental and traffic conditions.
The successful candidate will work closely with Project Managers, subcontractors, municipalities, camera manufacturers, and internal operational teams to ensure projects are delivered successfully and systems remain operational and compliant throughout their lifecycle.

Requirements

Key Responsibilities

Installation Oversight & Field Coordination

       Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications

       Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions

       Coordinate with subcontractors, utility providers, municipalities, and project teams during deployments

       Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness

       Conduct site assessments and support pre-installation surveys

Camera Configuration & Optimization

       Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems

       Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance

       Monitor and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations

       Support testing, validation, and operational acceptance activities

Maintenance, Support & Troubleshooting

       Perform preventative maintenance and coordinate corrective maintenance activities

       Manage recalibration activities and ensure systems remain compliant with local and state requirements

       Diagnose and resolve hardware, software, communications, and operational issues in live environments

       Respond to in-service operational issues and support ongoing system uptime and reliability

       Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance

Supplier & Stakeholder Management

       Work closely with camera manufacturers, suppliers, subcontractors, and service providers

       Coordinate technical escalations and support issue resolution with vendors

       Assist in evaluating new technologies, hardware improvements, and operational best practices

Project Delivery Support

       Collaborate with Project Managers and Operations teams during deployment and support phases

       Assist with project scheduling, technical planning, and deployment readiness

       Provide status updates and technical reporting to internal stakeholders and leadership

       Support compliance with municipal, DOT, and state requirements

Preferred Experience

       Experience working with traffic enforcement systems, ITS infrastructure, CCTV, or roadside technology deployments

       Experience configuring and troubleshooting enforcement camera systems

       Understanding of roadside construction and utility coordination

       Familiarity with municipal and DOT approval processes

       Experience working with subcontractors and field service providers

       Knowledge of networking, communications equipment, and remote monitoring systems

       Experience with calibration procedures and compliance documentation

Qualifications

       3+ years of experience in traffic systems, ITS, field technology, or related technical environments

       Strong troubleshooting and problem-solving skills in live operational environments

       Ability to read and interpret technical drawings, site plans, and equipment documentation

       Excellent organizational and communication skills

       Comfortable working independently in field environments and managing competing priorities

       Proficiency with standard computer applications and technical configuration tools

       Valid driver's license and ability to travel extensively

Working Conditions

       Frequent travel to active project and operational sites, primarily across the East Coast

       Combination of field work, remote working, and office-based collaboration in Beverly, MA

       Work may occasionally involve outdoor environments, roadside conditions, and varying weather conditions

       Flexibility to support urgent operational issues when required

Benefits

What We Offer

       Vision insurance

       EAP 

       Longterm Disability & AD&D

       Community Day 

       Moment in Time Day 

       Federal Paid Holidays 

       Health and Dental Insurance (BlueCross BlueSheild, 80:20 contribution model)

       20 Days PTO 

       Life Insurance

Equal Opportunities

Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic. 

Please note that we can currently only consider candidates with an existing right to work in the US. Candidates must be able to pass a comprehensive background check, including fingerprinting.