At Podium, we're seeking an AI Mid-Market Customer Success Manager to work with our high-value customers. Our mission at Podium is to make business and customer communications more effective ...
At Podium, we're seeking an AI Mid-Market Customer Success Manager to work with our high-value customers. Our mission at Podium is to make business and customer communications more effective ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
Senior Software Engineer - VoIP
Lehi, UT · On-site +1
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Software Engineer - VoIP
Lehi, UT · On-site +1
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by ...
Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by ...
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Director, Talent Acquisition
Lehi, UT · On-site
$97K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Podium is looking for an experienced Sales Development leader to join our team. In this role you will bring your sales and leadership experience to lead a team of sales development managers to ...
Podium is looking for an experienced Sales Development leader to join our team. In this role you will bring your sales and leadership experience to lead a team of sales development managers to ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
ABOUT THE ROLE Podium is building the operating system for local business in the age of AI, and we need the world to know it. We're hiring our first Director of Founder Communications to own our ...
ABOUT THE ROLE Podium is building the operating system for local business in the age of AI, and we need the world to know it. We're hiring our first Director of Founder Communications to own our ...
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our ...
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our ...
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our ...
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our ...
Senior AI Engineer - Agentic
Lehi, UT · On-site +1
$98K - $134K/yr
The Role Podium is looking for a talented Senior AI Engineer to help build and scale our AI Agent platform -a powerful system that autonomously interacts with customers, handling millions of ...
Senior AI Engineer - Agentic
Lehi, UT · On-site +1
$98K - $134K/yr
The Role Podium is looking for a talented Senior AI Engineer to help build and scale our AI Agent platform -a powerful system that autonomously interacts with customers, handling millions of ...
As a leader at Podium, your primary mission is to empower your team to succeed-aligning our solutions with prospect needs and driving consistent wins in a high-velocity environment. We need a hands ...
As a leader at Podium, your primary mission is to empower your team to succeed-aligning our solutions with prospect needs and driving consistent wins in a high-velocity environment. We need a hands ...
Description Podium is seeking a Senior Technical Recruiter (Full Time) to join our team and drive end-to-end hiring for our Software Engineering organization. You'll play a critical role in building ...
Description Podium is seeking a Senior Technical Recruiter (Full Time) to join our team and drive end-to-end hiring for our Software Engineering organization. You'll play a critical role in building ...
About the Role Podium is building the operating system for local businesses in the age of AI, and we need the world to know it. We're hiring our first Director of Communications to own our external ...
About the Role Podium is building the operating system for local businesses in the age of AI, and we need the world to know it. We're hiring our first Director of Communications to own our external ...
Ensure integrity and excellence in podium presentation and podium materials including equipment. * Responsible for driving sales results. * Maintain the highest standards of professionalism when ...
Ensure integrity and excellence in podium presentation and podium materials including equipment. * Responsible for driving sales results. * Maintain the highest standards of professionalism when ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
The AI Onboarding Specialist is a vital part of the Podium team. Responsible for the initial implementation and onboarding of new customer accounts with a focus on AI agents. Responsible for the ...
Senior Software Engineer
Lehi, UT · On-site
$115K - $151K/yr
Podium is the best place to work to: * Join the leaders in AI agents * Unlock career-defining growth * Build with world-class talent * Make a real impact on local business Benefits: * Open and ...
Senior Software Engineer
Lehi, UT · On-site
$115K - $151K/yr
Podium is the best place to work to: * Join the leaders in AI agents * Unlock career-defining growth * Build with world-class talent * Make a real impact on local business Benefits: * Open and ...
Podium information
See salary details
$5.29 - $12.24
0% of jobs
$12.24 - $19.19
0% of jobs
$19.19 - $26.14
0% of jobs
$30.10 is the 25th percentile. Wages below this are outliers.
$26.14 - $33.09
44% of jobs
The median wage is $35.28 / hr.
$33.09 - $40.03
19% of jobs
$40.03 - $46.98
0% of jobs
$46.98 - $53.93
0% of jobs
$53.93 - $60.88
0% of jobs
$60.88 - $67.83
4% of jobs
$72.18 is the 75th percentile. Wages above this are outliers.
$67.83 - $74.78
12% of jobs
$74.78 - $81.73
20% of jobs
$5
$49
$81
How much do podium jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for podium in the United States is $49.66, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $74.52 per hour, depending on experience, location, and employer.
What is the difference between Podium vs Customer Service Representative?
| Aspect | Podium | Customer Service Representative |
|---|---|---|
| Primary Role | Provides digital communication solutions for businesses, including messaging and review management | Handles customer inquiries, resolves issues, and provides support via phone, email, or chat |
| Required Skills | Technical proficiency, communication skills, sales knowledge | Communication, problem-solving, interpersonal skills |
| Work Environment | Office-based or remote, technology-driven | Office or call center, customer-facing |
| Certifications | Not typically required, but familiarity with CRM and communication tools helps | Customer service certifications optional but beneficial |
While Podium focuses on digital communication solutions for businesses, Customer Service Representatives primarily handle direct customer interactions. Both roles require strong communication skills, but Podium emphasizes technical and sales abilities, whereas Customer Service Representatives focus on customer support and problem resolution.
What are the key skills and qualifications needed to thrive as a Podium Account Executive, and why are they important?
To thrive as a Podium Account Executive, you need a solid background in sales, strong communication skills, and experience in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, as well as Podium’s own platform and sales enablement tools, is typically required. Exceptional persuasion, active listening, and resilience are standout soft skills for achieving sales targets and building client trust. These abilities are crucial for driving business growth, maintaining customer satisfaction, and meeting organizational goals in a competitive SaaS environment.
What is a podium?
A podium is a raised platform or stand used to elevate a speaker, presenter, or performer so they are more visible to an audience. Podiums are commonly used in classrooms, conferences, churches, and events where public speaking or presentations occur. They often provide a surface to hold notes, books, or microphones, helping speakers organize their materials and engage effectively with listeners. The design and size of podiums can vary depending on their intended use and setting.
What are the typical challenges faced by professionals working in a customer engagement platform company like Podium?
Professionals at a customer engagement platform company such as Podium often face the challenge of staying up-to-date with rapidly evolving communication technologies and customer expectations. Balancing the implementation of new features with maintaining seamless user experiences is another common hurdle. Additionally, team members frequently collaborate across departments—such as product, sales, and support—to ensure client needs are met while aligning with business goals. The fast-paced environment encourages continuous learning and adaptability, making it both exciting and demanding for those seeking to grow their careers in tech-focused customer solutions.
More about Podium jobs
What cities are hiring for Podium jobs?
Cities with the most Podium job openings:
What states have the most Podium jobs?
States with the most job openings for Podium jobs include:
What job categories do people searching Podium jobs look for?
The top searched job categories for Podium jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 8 days ago
Job description
At Podium, we're seeking an AI Mid-Market Customer Success Manager to work with our high-value customers. Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn. We're looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you'll have ample opportunity for career advancement and cross-functional partnership.
What you will be doing:
- Serve as the primary post-sales point of contact for a variety of Mid-Market business customers. You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations.
- Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor.
- Work cross-functionally to relay product feedback
What you should have:
- Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products
- Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts
- Demonstrated ability to go above and beyond to maximize retention save %
- Demonstrated experience and success in a customer success or account management role
- Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs)
- Ability to provide strategic contributions through proven active involvement in shaping departmental strategies
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
- Technically adept and able to grasp complex software concepts quickly
What we hope you have:
- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Scored top 10% in your performance reviews for the past 3 years
- 5+ years customer success, onboarding or account management experience
- 3+ years B2B software experience
- 4-year degree required
- Consistent over-achievement in past and current positions
Why you'll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits
- Work in Podium HQ in Lehi, UT 5 days a week
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014