At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Technical Recruiter
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Technical Recruiter
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Software Engineer
Lehi, UT · On-site
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Software Engineer
Lehi, UT · On-site
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Staff AI Engineer - Utah
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Staff AI Engineer - Utah
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Align Podium solutions with prospect business objectives & needs * Collaborate with sales reps to schedule prospect calls, meetings and demos * Proactively keep abreast of our industry and the ...
Align Podium solutions with prospect business objectives & needs * Collaborate with sales reps to schedule prospect calls, meetings and demos * Proactively keep abreast of our industry and the ...
You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
You'll be the quarterback for the customer at Podium for inquiries, issues, and escalations. * Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium ...
Senior Software Engineer
Lehi, UT · On-site +1
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior Software Engineer
Lehi, UT · On-site +1
$115K - $151K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
As an Enterprise Account Executive, you will be responsible for owning the relationships with Podium's high-value, strategic clients. You will ensure customer satisfaction, manage product adoption ...
As an Enterprise Account Executive, you will be responsible for owning the relationships with Podium's high-value, strategic clients. You will ensure customer satisfaction, manage product adoption ...
Commissions & Payroll Manager
Lehi, UT · On-site
$70K - $96K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
New
Commissions & Payroll Manager
Lehi, UT · On-site
$70K - $96K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
New
Staff AI Engineer - USA
Lehi, UT · On-site +1
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Staff AI Engineer - USA
Lehi, UT · On-site +1
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by ...
Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform ...
Senior Compensation Manager
Lehi, UT · On-site +1
In this role, you will own the end-to-end compensation program at Podium, including equity and executive compensation, to ultimately help Podium hire and retain the best global talent. As a leader in ...
Senior Compensation Manager
Lehi, UT · On-site +1
In this role, you will own the end-to-end compensation program at Podium, including equity and executive compensation, to ultimately help Podium hire and retain the best global talent. As a leader in ...
VP, Enterprise Sales
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
VP, Enterprise Sales
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior AI Engineer - Agentic
Lehi, UT · On-site +1
$98K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Senior AI Engineer - Agentic
Lehi, UT · On-site +1
$98K - $134K/yr
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Sales Manager - SMB AEs
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Sales Manager - SMB AEs
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts ...
Podium information
See salary details
$5.29 - $12.24
0% of jobs
$12.24 - $19.19
0% of jobs
$19.19 - $26.14
0% of jobs
$30.10 is the 25th percentile. Wages below this are outliers.
$26.14 - $33.09
44% of jobs
The median wage is $35.28 / hr.
$33.09 - $40.03
19% of jobs
$40.03 - $46.98
0% of jobs
$46.98 - $53.93
0% of jobs
$53.93 - $60.88
0% of jobs
$60.88 - $67.83
4% of jobs
$72.18 is the 75th percentile. Wages above this are outliers.
$67.83 - $74.78
12% of jobs
$74.78 - $81.73
20% of jobs
$5
$49
$81
How much do podium jobs pay per hour?
What is the difference between Podium vs Customer Service Representative?
| Aspect | Podium | Customer Service Representative |
|---|---|---|
| Primary Role | Provides digital communication solutions for businesses, including messaging and review management | Handles customer inquiries, resolves issues, and provides support via phone, email, or chat |
| Required Skills | Technical proficiency, communication skills, sales knowledge | Communication, problem-solving, interpersonal skills |
| Work Environment | Office-based or remote, technology-driven | Office or call center, customer-facing |
| Certifications | Not typically required, but familiarity with CRM and communication tools helps | Customer service certifications optional but beneficial |
While Podium focuses on digital communication solutions for businesses, Customer Service Representatives primarily handle direct customer interactions. Both roles require strong communication skills, but Podium emphasizes technical and sales abilities, whereas Customer Service Representatives focus on customer support and problem resolution.
What are the key skills and qualifications needed to thrive as a Podium Account Executive, and why are they important?
What is a podium?
What are the typical challenges faced by professionals working in a customer engagement platform company like Podium?
What cities are hiring for Podium jobs?
Cities with the most Podium job openings:
What states have the most Podium jobs?
States with the most job openings for Podium jobs include:
What job categories do people searching Podium jobs look for?
The top searched job categories for Podium jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 7 days ago
Job description
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As a Regional Customer Success Manager, you will own the success and health for a segment of Podium's Automotive customers. You will develop strategies that increase engagement and delight customers while mitigating churn. You'll partner with your portfolio customers throughout their Podium journey by listening, understanding, and collaborating to ensure they get the most out of Podium's Interaction Management platform and deliver their business goals. You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers.
You will be expected to travel 35 - 40% of the time.
What you will be doing:
- Serve as the primary post-sales point of contact for a variety of small business customers
- Utilize in-depth product and industry knowledge to drive and increase the adoption and utilization of podium products
- Help customers achieve maximum value from products and achieve business objectives
- Responsible for identifying opportunities for upselling and cross-selling within existing accounts
- Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
- Develop a deep understanding of each customer's business objectives and industry challenges. Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
- Act as the primary point of contact for customer inquiries, issues, and escalations. Proactively anticipate and address potential challenges to ensure a seamless customer experience.
- Develop strong relationships with customers and become a trusted advisor. Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.
What you should have:
- 1+ years in a customer-facing role, such as Customer Success Manager, Account Manager, or Client Services Manager, preferably in the software or SaaS industry
- Working knowledge of AI technologies (e.g., LLMs, Voice AI, automation platforms) with hands-on experience applying them in real-world contexts.
- Strong communication and interpersonal skills, with the ability to build rapport and credibility with customers at all levels.
- Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
- Technically adept and able to grasp complex software concepts quickly
- Empathetic and customer-centric mindset, committed to driving customer success
- Results-driven with a focus on meeting and exceeding customer satisfaction and retention goals.
- Collaborative team player with the ability to work cross-functionally to achieve common objectives.
What we hope you have:
- A growth-oriented approach to AI. You recognize how it will fundamentally reshape your own work and how businesses operate
- Experience with customer success platforms and tools.
- Familiarity with CRM and customer support software.
- Knowledge of online reputation management and customer feedback processes.
Why you'll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local businesses
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014