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Platform Operations Manager Jobs in Addison, IL (NOW HIRING)

DocuSign

Partner Operations Manager

Chicago, IL · Hybrid

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and ... What you'll do The Partner Operations Manager is responsible for owning and maintaining key ...

Jorie AI

Platform Software Engineer

Oak Brook, IL · Remote

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

Jorie AI

Platform Software Engineer

Oak Brook, IL

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

Jorie AI

Platform Software Engineer

Oak Brook, IL · On-site

$160K - $170K/yr

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

Salesforce, Inc.

Business Operations Manager

Chicago, IL · On-site

Business Operations Manager Location: Austin, TX About Salesforce We're Salesforce, the Customer ... If you believe business can be the greatest platform for change, and that doing well and doing good ...

EDC

Site Operations Manager - ORD

Aurora, IL · On-site

The platform is designed for rapid deployment with more than a dozen new data centers operating or ... Opportunity The Data Center Site Operations Manager will be a vital member of the leadership team ...

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All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Addison, IL

Platform Operations Manager information

See Addison, IL salary details

$31.1K

$63.6K

$118.7K

How much do platform operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for platform operations manager in Addison, IL is $63,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $77,600.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What job categories do people searching Platform Operations Manager jobs in Addison, IL look for?

The top searched job categories for Platform Operations Manager jobs in Addison, IL are:

What cities near Addison, IL are hiring for Platform Operations Manager jobs?

Cities near Addison, IL with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Addison, IL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,575 per year, or $30.6 per hour.

Bilingual Operations Manager

Molly Maid of Chicago North Shore

Skokie, IL

$27/hr

Full-time

PTO

Posted 18 days ago

Job description

Operations Manager - Molly Maid of Chicago North Shore - Skokie, IL

$27-$31 per hour base, plus performance-based bonuses

Company Vehicle | Company Cell Phone

Full-time, on-site | Availability Monday-Friday, 7:00 AM-5:00 PM (7:30 AM-4:00 PM most days)

No nights, weekends or holidays


Lead the daily operation of a trusted North Shore home-service business

Each morning, our field teams leave with full schedules and customers relying on us. The Operations Manager ensures they have the people, information, and support needed to deliver on that promise.


This is a hands-on leadership role—not a traditional office manager position. You will:

* Maintain smooth daily operations

* Build and maintain a supportive, high performance culture where positivity and accountability go hand in hand

* Solve scheduling and customer issues in real time

* Help strengthen and grow the business


We’ve served Chicago’s North Shore for 25+ years, earned a 4.9-star Google rating from 445+ reviews, and built a long-tenured team. This is our first leadership hire in over a decade.

⸻

What you will own

Daily operations

* Manage schedules, route changes, call-offs, and day-to-day adjustments

* Lead morning launches and keep teams aligned throughout the day

* Use CRM and scheduling tools to keep customers and staff informed


Team leadership

* Coach, support, and hold office and field staff accountable

* Assist with recruiting, interviewing, training, and retention

* Maintain a positive culture of ownership, communication, and problem-solving


Customer experience

* Handle customer calls, texts, and emails professionally

* Resolve issues fully and ensure clear follow-through

* Protect relationships and support repeat business growth


Sales and quality

* Conduct in-home estimates using established pricing and process

* Perform quality checks and coach field teams as needed

* Ensure consistent service standards across all jobs


Administrative support

* Assist with payroll, invoicing, inventory, and recruiting tasks

* Support day-to-day operational needs as required


⸻


What we are looking for

* Fluent English and Spanish (required)

* Prior experience leading employees and daily operations (required)

* Experience in fast-paced service environments (home services, healthcare, hospitality, restaurants, logistics, property management, etc.) preferred

* Experience with hiring, training, coaching, and accountability

* Strong customer service judgment and communication skills

* Comfort using CRM systems, google suite, scheduling tools, email, and text platforms

* Ability to prioritize and make decisions independently

* Valid Illinois driver’s license and insurable driving record

* Ability to pass a background check (as permitted by law)

* Availability to work on-site Monday-Friday from 7:00 AM to 5:00 PM (7:30-4PM most days).


⸻


What we provide

* $27-$31 per hour, based on experience

* Performance-based bonus program (after 90-day introductory period)

* Paid Time Off and Holiday Pay after 90 days

* Paid, hands-on training in systems, scheduling, estimating, and quality control

* Company vehicle for work-related estimates and inspections (gas and insurance included)

* Company cell phone after 90 days

* Branded apparel

* Consistent Monday-Friday schedule (no nights, weekends, or holidays)

* Direct access to ownership and input into business operations and growth


⸻

We are actively interviewing qualified candidates. Apply today!


You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which may vary among franchise owners. KAT MM LLC dba Molly Maid of Chicago North Shore is an equal opportunity employer. 

Apply