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Platform Operations Manager Jobs in Addison, IL (NOW HIRING)

Please Assist Me

Package Operations Manager

Chicago, IL · On-site

Comfortable using operational systems and technology platforms * Flexible schedule availability, including occasional weekends or evenings if needed Preferred Qualifications * 2+ years of management ...

JLL

Global Operations Manager

Chicago, IL · Remote

Position Overview The Operations Manager will support operational excellence initiatives across JLL's service delivery platforms. This role focuses on executing process improvements, maintaining ...

Salt

Regional Operations Manager

Chicago, IL · On-site

SAP, Salesforce, or similar ERP/CRM platforms Why Join? Join a global organization at the forefront ... influence operational performance across some of the most advanced automated manufacturing ...

Box

Legal Operations Manager

Chicago, IL · On-site

Our platform enables organizations to fuel collaboration, manage the entire content lifecycle ... We're hiring a Legal Operations Manager to own legal spend management, budgeting, forecasting ...

Jorie AI

Platform Software Engineer

Oak Brook, IL · Remote

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

Jorie AI

Platform Software Engineer

Oak Brook, IL

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

Jorie AI

Platform Software Engineer

Oak Brook, IL · On-site

$160K - $170K/yr

... operations and tooling. * Cloud Infrastructure: Deploy and manage platform services on Microsoft ... Azure, leveraging PaaS offerings such as App Services, Azure Functions, Logic Apps, and Azure SQL.

EDC

Site Operations Manager - ORD

Aurora, IL · On-site

The platform is designed for rapid deployment with more than a dozen new data centers operating or ... Opportunity The Data Center Site Operations Manager will be a vital member of the leadership team ...

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All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Addison, IL

Platform Operations Manager information

See Addison, IL salary details

$31.1K

$63.6K

$118.7K

How much do platform operations manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for platform operations manager in Addison, IL is $63,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the primary challenges Platform Operations Managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the minimum salary of an operations manager?

The minimum salary for a Platform Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers in larger organizations can earn significantly more. Salary also depends on industry, company size, and required skills such as data analysis or project management certifications.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What is the highest salary for an operations manager?

The highest salaries for a Platform Operations Manager can exceed $150,000 annually, especially in large corporations or tech companies, with senior roles and specialized skills such as data analysis and process optimization commanding higher pay. Compensation varies based on experience, location, and industry, with some top earners reaching over $200,000 including bonuses and stock options.

What does a Platform Operations Manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What is a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms or systems within an organization. They coordinate technical teams, ensure system reliability, and optimize platform performance, often using tools like monitoring software and data analysis. Strong problem-solving, communication skills, and knowledge of IT infrastructure are essential for this role.

What is the role of a platform manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring they run efficiently and securely. They coordinate technical teams, monitor performance metrics, and implement improvements to enhance user experience and system reliability.

What are the key skills and qualifications needed to thrive as a Platform Operations Manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in Addison, IL? For Platform Operations Manager jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in Addison, IL look for? The top searched job categories for Platform Operations Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Platform Operations Manager jobs? Cities near Addison, IL with the most Platform Operations Manager job openings:
Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Addison, IL as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,575 per year, or $30.6 per hour.
Package Operations Manager

Package Operations Manager

Please Assist Me

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

Job description

Package Operations Manager

Position Type: Full-Time
Location: Washington, DC
Company: Please Assist Me

Compensation 65k Yearly

Looking for an exciting and engaging leadership opportunity with a fast-growing company? Want the chance to build teams, improve operations, and grow your career in a dynamic service environment? We are looking for a highly organized, detail-oriented, and people-focused Package Operations Manager who is eager to grow, lead teams, and create exceptional resident experiences.

Please Assist Me partners with luxury residential communities to provide premium package management and resident lifestyle services. The Package Operations Manager will oversee daily operations across both the Package Department and Resident Operations Department to ensure seamless service delivery, operational excellence, and outstanding customer satisfaction.

What Does a Package Operations Manager Do?Package Operations Management
  • Oversee all package room operations within luxury residential buildings
  • Ensure accurate package intake, logging, organization, and delivery processes
  • Maintain package room cleanliness, organization, and efficiency standards
  • Monitor package volume trends and operational workflows to improve service levels
  • Resolve resident package concerns and escalations professionally and efficiently
  • Ensure compliance with building policies, safety procedures, and service standards
Team Leadership & Staff Management
  • Directly manage Package Assistant Managers and Package Assistants
  • Create and manage employee schedules while ensuring proper staffing coverage
  • Recruit, onboard, train, coach, and develop team members
  • Conduct performance evaluations and provide ongoing feedback and support
  • Foster a positive, accountable, and team-oriented work environment
  • Assist with disciplinary action and conflict resolution when necessary
Resident Operations Oversight
  • Support operational management of resident services including housekeeping, chores, and lifestyle support services
  • Coordinate service execution to ensure quality, timeliness, and resident satisfaction
  • Partner with operations staff to maintain high service standards across all resident-facing services
  • Respond to resident requests, concerns, and service recovery situations with professionalism and urgency
Operational Excellence
  • Develop and improve operational procedures and workflows
  • Track operational metrics, staffing performance, and resident satisfaction
  • Collaborate with leadership to improve efficiency, quality, and scalability
  • Maintain inventory and operational supplies as needed
  • Ensure all team members uphold company standards of professionalism and customer service
Why Join Please Assist Me?
  • Opportunity for career advancement within a fast-growing company
  • Supportive and engaging team environment
  • Meaningful work helping residents simplify their lives
  • Leadership development and growth opportunities
  • Competitive compensation based on experience

Requirements

What We're Looking For

  • Strong leadership and team management experience
  • Exceptional organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Ability to thrive in a fast-paced environment
  • Experience managing operations in hospitality, residential services, logistics, housekeeping, or property management preferred
  • Detail-oriented with strong problem-solving skills
  • Comfortable using operational systems and technology platforms
  • Flexible schedule availability, including occasional weekends or evenings if needed

Preferred Qualifications

  • 2+ years of management or supervisory experience
  • Experience in luxury residential, hospitality, concierge, or service operations environments
  • Experience managing multiple teams or departments preferred

Benefits

Medical, Dental, Vision, Life Insurance, PTO, FSA

Apply