ZipRecruiter

Log In

1

Platform Operations Manager Jobs in Crystal Lake, IL

Sky Zone LLC

Operations Manager

Algonquin, IL · On-site

... platforms, scheduling tools, and reporting dashboards; quick to learn and apply new systems in ... As Operations Manager, you're the one who keeps the park in motion. You help the team thrive ...

The Fountain Group

AEM Engineer/DevOps Engineer

Waukegan, IL · On-site

$50.25 - $68.75/hr

Responsibilities : • Supporting Platform Operations team within the organization - this is US operations support. • Looking for a resource with strong Adobe Experience Manager/AEM 6.3/6.5 --- in ...

Palfinger

Sales Operations Manager

Schaumburg, IL · On-site

$104K - $136K/yr

Strong analytical skills with advanced proficiency in Excel, CRM platforms, and business intelligence or reporting tools. * Demonstrated ability to collaborate effectively across sales, operations ...

PALFINGER

Sales Operations Manager

Schaumburg, IL · On-site

$104K - $136K/yr

Strong analytical skills with advanced proficiency in Excel, CRM platforms, and business intelligence or reporting tools. * Demonstrated ability to collaborate effectively across sales, operations ...

Buckingham Search

People Operations Manager

Gurnee, IL · Hybrid

Manage payroll operations and related controls, including multi-state payroll considerations, wage ... Evaluate, select, and implement an HRIS/payroll platform that will support the organization's next ...

New

Echo Inc

IT Operations Manager

Lake Zurich, IL · On-site

$125 - $135/hr

Support Microsoft 365 and identity platforms (Okta, Entra ID). * Manage system maintenance ... Incident & Operational Management * Lead response to major incidents and coordinate resolution ...

ECHO

IT Operations Manager

Lake Zurich, IL · On-site

$125K - $135K/yr

Support Microsoft 365 and identity platforms (Okta, Entra ID). * Manage system maintenance ... Incident & Operational Management * Lead response to major incidents and coordinate resolution ...

next page

Showing results 1-20

All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Crystal Lake, IL

Platform Operations Manager information

See Crystal Lake, IL salary details

$30.1K

$61.5K

$114.9K

How much do platform operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for platform operations manager in Crystal Lake, IL is $61,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What job categories do people searching Platform Operations Manager jobs in Crystal Lake, IL look for?

The top searched job categories for Platform Operations Manager jobs in Crystal Lake, IL are:

What cities near Crystal Lake, IL are hiring for Platform Operations Manager jobs?

Cities near Crystal Lake, IL with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Crystal Lake, IL as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,538 per year, or $29.6 per hour.

Operations Manager

Sky Zone LLC

Algonquin, IL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 11 days ago

Sky Zone rating

5.6

Company rating: 5.6 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

40th of 52 rated entertainment

Job description

CircusTrix dba
Sky Zone
Operations Manager
Full-time
Onsite
Department: Operations
Reports to: General Manager
FLSA: Exempt
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
WHO YOU ARE:
You're the glue, the guide, and the go-to. A natural leader who thrives in motion, you balance coaching with accountability and set the tone every shift. When things get busy, you stay steady supporting your team, solving problems, and making sure the energy never drops.
You know how to lead from the floor and manage behind the scenes. Whether it's creating a great schedule, coaching in real time, or stepping into the action, you bring intention, care, and hustle to everything you do.
HOW YOU BRING OUR MISSION TO LIFE:
Lead Daily Execution and Team Success
  • Supervise Team Leads and frontline team members during scheduled shifts.
  • Coach in real time to build a team culture of accountability, energy, and care.
  • Support hiring, onboarding, and training efforts.

Own Shift Flow and Operational Efficiency
  • Oversee daily park execution - including staffing, guest flow, inventory, and cleanliness.
  • Collaborate with the GM on labor strategy, scheduling, and safety procedures.
  • Adapt to real-time challenges to keep operations smooth and seamless.

Deliver Guest Experiences That Wow
  • Ensure guests feel welcome, safe, and supported from check-in to check-out.
  • Lead guest recovery when needed and train the team to respond with urgency and empathy.
  • Support birthday parties, special events, and high-volume guest flow with confidence.

Champion Safety and Brand Standards
  • Conduct safety walkthroughs and support compliance across all park zones.
  • Maintain clean, well-functioning facilities and hold the team to brand standards.
  • Lead by example to create a worry-free, play-filled environment for all.

WHAT YOU BRING TO THE TEAM:
You've got the experience to lead confidently and the mindset to lead with care. We're looking for someone who brings:
  • Minimum of 2-3 years of formal management or supervisory experience, including direct responsibility for leading teams, ideally in a high-volume, guest-facing industry such as hospitality, entertainment, retail, fitness, or restaurants.
  • Experience overseeing daily operations, managing teams on the floor, and adapting to shifting priorities in real time
  • Strong communication skills, you give feedback with care, build trust quickly, and know how to coach in the moment
  • Comfort with scheduling, labor targets, and supporting operational goals; you understand how day-to-day execution impacts the bigger picture.
  • A hands-on leadership style, you're not above jumping in to solve a problem, run a shift, or set the tone on a busy day.
  • Comfortable using technology and operational systems, with basic proficiency in Microsoft Office, POS platforms, scheduling tools, and reporting dashboards; quick to learn and apply new systems in daily operations.
  • Availability to work evenings, weekends, and holidays - when the park (and the magic) is most alive.

WHY THIS ROLE MATTERS:
As Operations Manager, you're the one who keeps the park in motion. You help the team thrive, support guest joy, and make sure nothing falls through the cracks. You're a steady presence, a quick thinker, and the calm in the storm.
This role is your chance to lead with energy, impact, and heart and to help build something unforgettable, one bounce at a time!
Compensation range is $55,000-$59,000 + bonus based on qualifications, experience, and performance. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.

What Sky Zone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply