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Platform Operations Manager Jobs in Lombard, IL (NOW HIRING)

Harmony Solutions INC

Operations Manager

Lombard, IL · On-site

$80K - $100K/yr

PCE Operations Manager Location: Hybrid (Illinois Preferred) Department: Clinical Operations ... Comfortable learning new technology platforms and operational systems. * A proactive, solution ...

Crateandbarrel

Operations Manager

Romeoville, IL

The Distribution Center Operations Manager is a key leader responsible for developing strategic ... Microsoft Office Suite, Google platform, AS400 system * Red Prairie/JDA warehousing software ...

Tishman Speyer

Operations Manager

Chicago, IL · On-site

$80K - $90K/yr

... platform Zo., and its flexible space and co-working brand Studio. For us, real estate is more than ... The Operations Manager will report to the General Manager and be will be located at our Class A ...

Tishman Speyer

Operations Manager

Chicago, IL · On-site

$80K - $90K/yr

... platform Zo., and its flexible space and co-working brand Studio. For us, real estate is more than ... The Operations Manager will report to the General Manager and be will be located at our Class A ...

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Platform Operations Manager information

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$30.5K

$62.4K

$116.6K

How much do platform operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for platform operations manager in Lombard, IL is $62,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

Is platform operations manager a high paying job?

A platform operations manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require strong technical skills, leadership, and knowledge of platform management tools, and tend to offer higher compensation compared to entry-level positions in operations or support roles.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What are popular job titles related to Platform Operations Manager jobs in Lombard, IL?

For Platform Operations Manager jobs in Lombard, IL, the most frequently searched job titles are:

What job categories do people searching Platform Operations Manager jobs in Lombard, IL look for?

The top searched job categories for Platform Operations Manager jobs in Lombard, IL are:

What cities near Lombard, IL are hiring for Platform Operations Manager jobs?

Cities near Lombard, IL with the most Platform Operations Manager job openings:

Platform Operations Manager jobs near you

Platform Operations Lead - Workday Platform

US Bank

Chicago, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 360 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Role Summary

The Platform Operations Lead owns the operational health, release management, test automation, and continuous improvement of the enterprise Workday platform - spanning production operations, incident management, release coordination, platform monitoring, and enterprise regression testing across HCM and Finance. This is an operations, reliability, and release-assurance leadership role, best suited to candidates from Workday Operations, ITSM, Release Management, SRE, or Test Automation backgrounds rather than traditional software engineering.

Key Responsibilities:

Platform Operations & Reliability

  • Lead day-to-day platform operations, incident/problem/change management, and major incident RCA and remediation.

  • Monitor platform health, KPIs, and operational dashboards; drive readiness reviews and service continuity planning.

Release & Change Management

  • Lead Workday bi-annual release planning, impact assessments, and feature enablement.

  • Coordinate tenant migrations, refreshes, and deployment schedules; govern changes through CAB.

Test Automation & Release Assurance

  • Own the enterprise test automation strategy, ensuring regression coverage across HCM, Finance, Security, and Integrations.

  • Lead regression testing for releases, tenant refreshes, and vendor patches prior to production promotion.

  • Expand automated coverage using enterprise test automation platforms to reduce manual effort and improve release confidence.

  • Define release readiness criteria with Product, Engineering, and QA; track quality via coverage and defect metrics.

Automation, Environments & Stakeholders

  • Drive automation of operational workflows and self-service capabilities to reduce incidents and manual effort.

  • Oversee tenant provisioning, environment governance, and certificate/vendor dependencies.

  • Partner with Product, HR/Finance Technology, Security, Risk, and vendors; deliver executive-ready reporting on platform health and risk.

Basic Qualifications:

  • Bachelor's degree, or equivalent work experience
  • Five to six years of relevant experience

Preferred Skills:

  • 8+ years in technology operations or enterprise application support, including 3+ years leading operations/service management for mission-critical SaaS platforms.

  • Experience supporting Workday HCM, Finance, Integrations, or Security, including tenant strategy, releases, and production support.

  • Strong grounding in ITIL-based Incident/Problem/Change/Release Management, with experience building KPIs and executive scorecards.

  • Experience implementing enterprise test automation programs (e.g., Opkey, Kainos or equivalent) and regression/release certification practices.

  • Excellent executive communication and cross-functional influence without direct authority.

Success Measures

  • Improved platform reliability and reduced incident volume / MTTR.

  • 80-90% automated regression coverage for critical business processes.

  • Successful bi-annual releases with minimal production impact.

  • Reduced manual testing effort and stronger governance/risk controls.

***This role requires working from a U.S. Bank location three (3) or more days per week.***

"This position is not open to visa sponsorship"

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

U.S. Bank logo

About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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