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Phreesia Jobs (NOW HIRING)

ABOUT THE ROLE Phreesia is looking for a Sr. Client Services Associate to join our growing Client Solutions team. As one of the first points of contact for new clients, you will guide healthcare ...

ABOUT THE ROLE Phreesia is looking for a Sr. Client Services Associate to join our growing Client Solutions team. As one of the first points of contact for new clients, you will guide healthcare ...

This is a high-impact, highly visible role within Phreesia's Finance organization, supporting the AccessOne business. As the Senior Analyst, GTM Finance , you'll serve as a subject matter expert ...

This is a high-impact, highly visible role within Phreesia's Finance organization, supporting the AccessOne business. As the Senior Analyst,GTM Finance ,you'llserve as a subject matter expert across ...

Lead Strategist

$125K - $170K/yr

S. or Canada (ET/CT regions) Why This Role Exists Over 180 million times each year, Phreesia has the opportunity to connect with patients at a pivotal moment-just before theymeettheir healthcare ...

Lead Strategist

$125K - $170K/yr

S. or Canada (ET/CT regions) Why This Role Exists Over 180 million times each year, Phreesia has the opportunity to connect with patients at a pivotal moment-just before theymeettheir healthcare ...

Lead Strategist

$125K - $170K/yr

Phreesia Network Solutions Location: Remote - U.S. or Canada (ET/CT regions) Why This Role Exists Over 180 million times each year, Phreesia has the opportunity to connect with patients at a pivotal ...

This is a high-impact, highly visible role within Phreesia's Finance organization, supporting the AccessOne business. As the Senior Analyst,GTM Finance ,you'llserve as a subject matter expert across ...

At Phreesia Network Solutions, our Business Development team sits at the front of our growth engine, creating opportunities that become meaningful partnerships with the world's leading life sciences ...

Why This Role Exists At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more ...

Why This Role Exists At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more ...

At Phreesia Network Solutions, our Business Development team sits at the front of our growth engine, creating opportunities that become meaningful partnerships with the world's leading life sciences ...

Software Engineer 4

$145K - $155K/yr

Why This Role Exists At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more ...

Phreesia Network Solutions Location: Remote EST or CST in Canada or the U.S., with occasional travel required for client meetings, industry events, conferences, and team collaboration. Why This Role ...

Phreesia Network Solutions Location: Remote U.S. (ET/CT regions), with frequent travel requirements. Priority for those local to NYC/ Tristate area. Why This Role Exists Phreesia Network Solutions ...

Phreesia Network Solutions Location: Remote U.S., with occasional travel required for client meetings, industry events, conferences, and team collaboration. Priority for those local to NYC/ Tristate ...

Software Engineer 4

$145K - $155K/yr

Why This Role Exists At Phreesia, we're transforming the healthcare experience through intelligent technology that helps patients connect with care more easily and helps providers operate more ...

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Phreesia information

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$12

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How much do phreesia jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for phreesia in the United States is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.51 per hour, depending on experience, location, and employer.

What is a Phreesia employee?

A Phreesia employee typically works for Phreesia, a healthcare technology company that provides patient intake and engagement solutions to medical practices and health systems. Employees may work in various roles, such as software development, implementation, customer support, sales, or project management. Their main goal is to help healthcare organizations streamline patient check-in processes, collect payments, and improve overall patient experience through Phreesia’s digital platform. Team members collaborate across departments to ensure that clients can effectively use Phreesia's products and services. The company values innovation, customer satisfaction, and operational efficiency.

What are the key skills and qualifications needed to thrive as a Phreesia Implementation Specialist?

To thrive as a Phreesia Implementation Specialist, you typically need experience in healthcare IT, strong project management skills, and a background in clinical workflows or practice management. Familiarity with electronic health record (EHR) systems, Phreesia’s patient intake platform, and relevant certifications such as PMP or HIT are highly valuable. Exceptional problem-solving abilities, effective communication, and adaptability help build client trust and ensure smooth technology adoption. These skills are crucial for successfully guiding healthcare organizations through software implementation and optimizing their operational efficiency.

What are some common challenges faced by professionals working at Phreesia, and how can applicants prepare to overcome them?

Professionals at Phreesia often work in a fast-paced environment where adaptability and effective communication are essential. Common challenges include keeping up with evolving healthcare technology, balancing multiple client projects, and collaborating across cross-functional teams. Applicants can prepare by developing strong organizational skills, staying current with industry trends, and demonstrating a proactive approach to problem-solving. Emphasizing teamwork and a willingness to learn will also help new hires succeed and thrive at Phreesia.

What is the difference between Phreesia vs Medical Receptionist?

AspectPhreesiaMedical Receptionist
Required CredentialsTraining in healthcare software, customer service skillsHigh school diploma, on-the-job training
Work EnvironmentHealthcare clinics, hospitals, outpatient centersMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare technology companies, clinicsMedical practices, healthcare facilities
Common Search & ComparisonHealthcare software rolesFront desk, patient intake roles

While Phreesia involves working with healthcare software solutions to streamline patient intake, a Medical Receptionist primarily handles front desk duties and patient interactions. Both roles are essential in healthcare settings, but Phreesia focuses more on software and technology, whereas Medical Receptionists focus on direct patient service.

More about Phreesia jobs

What cities are hiring for Phreesia jobs?

Cities with the most Phreesia job openings:

What states have the most Phreesia jobs?

States with the most job openings for Phreesia jobs include:

Infographic showing various Phreesia job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,057 per year, or $17.3 per hour.

Sr. Client Services Associate

Phreesia

Remote

$85K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 24 days ago


Job description

Job Description:

ABOUT THE ROLE

Phreesia is looking for a Sr. Client Services Associate to join our growing Client Solutions team. As one of the first points of contact for new clients, you will guide healthcare practices through a structured onboarding journey, ensuring they go live on the Phreesia platform with confidence and achieve early, measurable value.

This is a foundation role within Client Solutions, deliberately built to give you product depth, client relationship skills, and business acumen that open multiple career paths across our client-facing teams. From day one, you'll work alongside experienced Consultants, Client Success Managers and cross-functional partners in Support, Product, and Sales.

WHAT YOU'LL DO

  • Own end-to-end onboarding for newly contracted clients, managing project timelines, stakeholder communications, and go-live milestones
  • Serve as the primary implementation contact, guiding clients through product configuration, workflow setup, and initial staff training
  • Partner closely with Client Success Managers to ensure a seamless handoff from implementation to ongoing engagement, and build the skills to own that engagement yourself over time
  • Proactively engage clients to drive adoption and usage of Phreesia products and features, ensuring they realize maximum business value
  • Collaborate with Support, Product Management, Sales, and Business Development to resolve issues and escalate risks proactively
  • Monitor product usage trends and key performance indicators to anticipate client risks early and address them before they affect satisfaction or retention
  • Track key onboarding KPIs - time-to-live, product activation rates, and early satisfaction scores - and report on progress
  • Document client configurations, feedback, and implementation outcomes to support process improvement and institutional knowledge
  • Surface recurring client feedback and product gaps to the Product Management team to inform roadmap priorities

WHAT YOU'LL BRING

  • Bachelor's degree required
  • Strong organizational skills - comfortable managing multiple concurrent client engagements
  • Clear communicator, written and verbal, with ease presenting to both technical and non-technical audiences
  • Customer-first mindset with experience managing relationships with internal or external stakeholders
  • Problem-solver with adaptability to thrive in a fast-paced, dynamic environment
  • Comfortable working within software platforms; experience with CRM or project management tools is a plus
  • Confident, high-energy, and a genuine team player who lifts others around them
  • Up to 50% travel may be required in accordance with current health and safety guidelines

GROW WITH US - YOUR PATH FORWARD

Phreesia values internal mobility and invests in your long-term development from day one. This role is a strong foundation for a broader Client Solutions career.

Client Services

Deepen your expertise and take on more complex client implementations, advancing into senior and lead roles within the team.

Client Success

Leverage your client relationships and product depth to move into a CSM or Manager role, driving long-term client retention and satisfaction.

Product Management

Turn your frontline implementation insights into product influence. High performers who develop a strong grasp of client workflows and product gaps have moved into Product Management roles to shape the Phreesia roadmap.

Transitions are based on individual performance, demonstrated skills, and available business opportunities. Your manager will work with you to build a tailored development plan aligned to your aspirations and Phreesia's evolving needs. You must be meeting or exceeding performance expectations in your current role to be considered for any internal move.

TOTAL REWARDS

Base pay for US is $85,000 - $120,000, depending on qualifications. In addition, Phreesia offers an attractive and comprehensive Total Rewards package including health benefits, 401(k), flexible PTO, Summer Fridays, and professional development resources.

Who We Are:

At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.

Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!

Top-rated Employee Benefits:

  • 100% Remote work + home office expense reimbursements

  • Competitive compensation

  • Flexible PTO + 8 company holidays

  • Monthly reimbursement for cell phone + internet + wellness

  • 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada

  • Variety of insurance coverage for people (and pets!)

  • Continuing education and professional certification reimbursement

  • Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/

We strive to provide a diverse and inclusive environment and are an equal opportunity employer.