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Phone Operator Jobs in Rialto, CA (NOW HIRING)

CarMax

Customer Operator

Ontario, CA · On-site

$21.74/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering ... You'll support our Service Department by assisting customers both in person and over the phone ...

JM Eagle

Extruder Operator - Night Shift

Fontana, CA

$22 - $25.50/hr

The Extruder Operator is responsible for operating extrusion lines to manufacture pipe in ... by phone. • Ability to hear and understand verbal communication. • Ability to read and ...

JM Eagle

Extruder Operator - Night Shift

Fontana, CA

$22 - $25.50/hr

The Extruder Operator is responsible for operating extrusion lines to manufacture pipe in ... by phone. • Ability to hear and understand verbal communication. • Ability to read and ...

Carmax

Customer Operator

Ontario, CA · On-site

$21.74/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering ... You'll support our Service Department by assisting customers both in person and over the phone ...

CarMax, Inc.

Customer Operator

Ontario, CA · On-site

$21.74/hr

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering ... You'll support our Service Department by assisting customers both in person and over the phone ...

K-1 Speed Inc

Track Operator

Ontario, CA · On-site

$16.50 - $18/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

K-1 Speed Inc

Track Operator

Anaheim, CA · On-site

$16.90 - $18.40/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Techveda Inc

Encapsulator Operator

Ontario, CA · On-site

$17.75 - $23.50/hr

... operating procedures Must be reliable and punctual Ability to lift up to 50 lbs and stand for extended periods Additional Information All your information will be kept confidential according to EEO ...

Techveda Inc

Encapsulator Operator

Ontario, CA · On-site

$17.75 - $23.50/hr

... operating procedures Must be reliable and punctual Ability to lift up to 50 lbs and stand for extended periods Additional Information All your information will be kept confidential according to EEO ...

Adecco

Machine Operator

Rancho Cucamonga, CA

$20/hr

Machine Operators do essential jobs with rates starting at $20.00/hr., plus available overtime. In this role, you will be responsible for operating production equipment, assembling and processing ...

Adecco

Machine Operator

Rancho Cucamonga, CA · On-site

$20/hr

Machine Operators do essential jobs with rates starting at $20.00/hr., plus available overtime. In this role, you will be responsible for operating production equipment, assembling and processing ...

People First Employment

Be Seen First

Machine Operator

Claremont, CA · On-site

$18/hr

Job Overview Machine Operator I is an entry-level role within the Glass room responsible for operating presses and Glass dies and equipment. This individual ensures parts meet quality standards by ...

People First Employment

Machine Operator

Chino, CA · On-site

$18/hr

We are seeking a reliable and detail-oriented Machine Operator to join our production team in a fast-paced food manufacturing environment. The ideal candidate will be responsible for operating ...

RimePro Inc

Nutformer Operator

Yorba Linda, CA · On-site

$30 - $40/hr

Position Overview We are seeking an experienced Nutformer Operator to set up and operate multi-station nut forming equipment used to manufacture precision nuts and fastening components. This position ...

Tree Island Steel

Machine Operator

San Bernardino, CA · On-site

$18 - $20/hr

Headquartered in Richmond, British Columbia, since 1964, Tree Island Steel, through its three operating facilities in Canada and the United States, produces wire products for a diverse range of ...

K-1 Speed Inc

Track Operator

Corona, CA · On-site

$16.90 - $18.40/hr

As a Track Operator, you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities: * Provide ...

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All JobsPhone Operator JobsPhone Operator Jobs in Rialto, CA

Phone Operator information

See Rialto, CA salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for phone operator in Rialto, CA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Rialto, CA?

The most popular types of Phone Operator jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Phone Operator jobs?

Cities near Rialto, CA with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,251 per year, or $17.9 per hour.

Customer Operator

CarMax

Ontario, CA • On-site

$21.74/hr

Other

PTO

Re-posted 2 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 372 frontline employees who took The Breakroom Quiz

25th of 734 rated retailers

Job description

7120 - Ontario - 4100 Inland Empire Blvd, Ontario, California, 91764
CarMax, the way your career should be!
Position Overview
As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our Service Department by assisting customers both in person and over the phone-before, during, and after the service or repair process. This position is ideal for individuals who thrive in a fast-paced, customer-focused environment and want to be part of a team that values integrity, innovation, and putting people first.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities

  • Answer incoming service calls promptly and professionally, using a friendly tone and empathy throughout the interaction.
  • Assist Service Consultants and Customer Advisors to ensure smooth customer experiences and accurate information sharing.
  • Schedule service appointments and route calls while providing clear and helpful responses to customer inquiries.
  • Perform reminder calls for upcoming appointments and follow up when special-order parts arrive.
  • Contact customers with repair requests to efficiently schedule appointments and maintain accurate records and documentation, including filing repair orders daily.
  • Audit sublet invoices and monitor loaner logs to ensure compliance with CarMax guidelines and audit requirements.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
  • Strong interpersonal and communication skills with proven ability to deliver outstanding customer service.
  • Exceptional telephone etiquette and active listening skills to build trust and rapport with customers.
  • Ability to execute standardized service processes and maintain high customer satisfaction scores.
  • Intermediate computer skills, including spreadsheet knowledge and familiarity with service systems.
  • Ability to collaborate across departments and perform multiple tasks in a high-energy, fast-paced environment.
  • Flexible availability, including nights, weekends, holidays, and extended shifts.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$21.74 - $21.74
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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