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Phone Operator Jobs in Rialto, CA (NOW HIRING)

Pramira

Operator

Brea, CA

$25 - $28/hr

We are seeking an experienced Micro Trench Operator to support underground fiber optic construction projects. The ideal candidate will have hands-on experience operating 16"-26" microtrenching ...

Pramira Inc

Operator

Brea, CA · On-site

$25 - $28/hr

We are seeking an experienced Micro Trench Operator to support underground fiber optic construction projects. The ideal candidate will have hands-on experience operating 16"-26" microtrenching ...

Pramira Inc

Operator

Brea, CA

We are seeking an experienced Micro Trench Operator to support underground fiber optic construction projects. The ideal candidate will have hands-on experience operating 16"-26" microtrenching ...

Industrial Metal Supply Co

Laser Operator

Riverside, CA · Remote

$24 - $27/hr

Safety conduct - The incumbent will adhere to IMS safe practices while using their cell phone in ... operated that are recommended by manufacturer of equipment. Incumbents will be able to schedule or ...

Sotera Health

Operator

Corona, CA

$22.50/hr

Reporting to the Shift Supervisor or Process Supervisor, the Operator is responsible for coordinating all activities on the conveyor by organizing the work orders at the load and unload stations.

Pexco

Operator

Yorba Linda, CA · On-site

$20/hr

The molding Operator will also be responsible for troubleshooting minor machine issues, performing in-process inspections, and maintaining accurate production records. Key Responsibilities: * Machine ...

San Manuel Casino

PBX Operator

Highland, CA

Delivers friendly and courteous service while operating in a high-volume call-intake environment ... Answers call via a multi-line phone system, determines purpose of calls and forwards them to the ...

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All JobsPhone Operator JobsPhone Operator Jobs in Rialto, CA

Phone Operator information

See Rialto, CA salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for phone operator in Rialto, CA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.52 per hour, depending on experience, location, and employer.

Do phone operators exist anymore?

Phone operators, also known as switchboard operators, are largely obsolete due to advances in automated telephone systems and digital technology. Today, most communication is handled by automated systems, and the role of human operators has significantly declined, though some specialized or emergency services may still employ them.

How does a Telephone Operator work?

A telephone operator connects calls by manually or automatically routing incoming and outgoing calls using switchboards or computerized systems. They assist callers with directory information, handle emergency or special requests, and ensure clear communication between parties. Strong communication skills and knowledge of telephony equipment are essential for the role.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

How much does a Telephone Operator make?

The average salary for a telephone operator is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Many roles also offer shift differentials and benefits, and strong communication skills are essential for success in this field.

What jobs pay 4000 a week without a degree?

A phone operator typically earns less than $4,000 per week; high-paying roles that do not require a degree are rare. Some skilled trades, sales positions, or entrepreneurial ventures can reach that income level, often requiring experience, certifications, or specialized skills. Most jobs paying $4,000 weekly usually demand advanced training or significant experience.
More about Phone Operator jobs
What cities near Rialto, CA are hiring for Phone Operator jobs? Cities near Rialto, CA with the most Phone Operator job openings:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Rialto, CA as of July 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,251 per year, or $17.9 per hour.

Sales Manager - Real Estate Team (Phone Sales)

OC Home Buyers

Anaheim, CA

$150K - $250K/yr

Full-time

Re-posted 16 days ago

Job description

Sales Manager – Real Estate Team (Phone Sales)

Location: Irvine, CACompensation: Base salary + performance bonuses/commission (based on experience and team results)

About OC Home Buyers

OC Home Buyers is a leading real estate investment company dedicated to acquiring, rehabilitating, and reselling residential properties. We are committed to excellence in every project, ensuring that our properties meet the highest standards while creating a positive impact in our communities.

Join our team and become a part of our dynamic and fast-paced environment.

Position Overview

The Sales Manager will oversee the day-to-day operations of the sales department, managing a team of phone-based real estate sales representatives. This leader will be responsible for hiring, training, motivating, and holding accountable all sales employees while ensuring department performance meets company standards.

The ideal candidate is both a strong operator and motivator, with proven experience in managing inside sales teams and achieving measurable results in a competitive environment.

Key ResponsibilitiesTeam Leadership & Management
  • Directly manage all sales representatives, including setting expectations, conducting daily/weekly meetings, and providing regular performance reviews.
  • Recruit, hire, and onboard new sales team members.
  • Train team members on sales processes, scripts, negotiation strategies, and compliance.
  • Foster a culture of accountability, continuous improvement, and results.
Performance Oversight
  • Monitor sales KPIs daily (dials, contacts, offers made, contracts secured, revenue).
  • Develop and implement strategies to ensure targets are met or exceeded.
  • Audit calls and provide feedback to improve quality, conversion, and compliance.
  • Resolve escalated customer or client issues in a professional and timely manner.
Sales Process & Strategy
  • Own and refine the inside sales process, ensuring consistency across the team.
  • Collaborate with marketing and operations to ensure smooth lead handoff and proper CRM usage.
  • Track and report on sales metrics to senior leadership.
  • Create incentive structures that drive high performance while aligning with company goals.
Coaching & Development
  • Conduct regular 1:1 coaching sessions and role-play training.
  • Identify performance gaps and create action plans to improve results.
  • Build leadership within the team by developing assistant managers and future leaders.
Qualifications
  • 3+ years of experience in real estate, sales management, or inside sales leadership.
  • Proven track record of leading a phone sales team to hit or exceed revenue goals.
  • Strong understanding of sales psychology, negotiation, and closing strategies.
  • Excellent communication, coaching, and conflict-resolution skills.
  • Metrics-driven mindset; able to analyze KPIs and take corrective action.
  • Experience with CRM systems and sales reporting tools (Resimpli, Podio, Salesforce, etc. a plus).
  • Self-motivated, detail-oriented, and able to thrive in a fast-paced environment.