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Phone Operator Jobs in Reno, NV (NOW HIRING)

Dolan Auto Group

Dolan Phone Sales Concierge

Reno, NV

$15.50 - $20/hr

We take pride in being a family owned and operated business dedicated to treating our employees and customers like family, all while working to make a difference in the lives of those in our ...

Peak Landscape, Inc.

Equipment Operator

Truckee, CA · On-site

$31 - $35/hr

Equipment Operator: * 3+ years minimum experience required. * Must be familiar with safely ... We look forward to hearing from you! ----- Phone interviews begin immediately. ----- CHECK US OUT ...

Apply Early

CalPortland

Terminal Operator

Sparks, NV · On-site

$28 - $31/hr

Accurately and courteously take orders from customers over the phone. * Manually track inventory and provide reports as required. * Perform and assist other Terminal Operators in all required tasks ...

CalPortland

Terminal Operator

Reno, NV

$28 - $31/hr

Accurately and courteously take orders from customers over the phone. * Manually track inventory and provide reports as required. * Perform and assist other Terminal Operators in all required tasks ...

CalPortland

Terminal Operator

Reno, NV · On-site

$28 - $31/hr

Accurately and courteously take orders from customers over the phone. * Manually track inventory and provide reports as required. * Perform and assist other Terminal Operators in all required tasks ...

CalPortland

Terminal Operator

Reno, NV · On-site

$28 - $31/hr

Accurately and courteously take orders from customers over the phone. * Manually track inventory and provide reports as required. * Perform and assist other Terminal Operators in all required tasks ...

CalPortland

Terminal Operator

Reno, NV

$28 - $31/hr

Accurately and courteously take orders from customers over the phone. * Manually track inventory and provide reports as required. * Perform and assist other Terminal Operators in all required tasks ...

Mears Construction

Operator

Carson City, NV · On-site

$17.50 - $23.25/hr

OPERATORS Mears is looking for Operators with valid CDL licenses to support their Carson City, NV jobsite. In this role, you'll join field crews to safely install and replace underground utilities on ...

Allmetal, Inc

Endur Operator

Sparks, NV · On-site

$18/hr

Job Details Our operators are responsible for operating our advanced roll forming machinery to create laser-welded air spacers and decorative muntin bars. 1nd Shift: 7am - 3pm / $18.00 per hour with ...

J&J Ventures

PBX Operator/Dispatch

Reno, NV · On-site

... all phone calls in a professional and courteous manner. • Promote teamwork within the PBX department and all other departments as it relates to your ability to complete the tasks assigned to you ...

Commercial Metals Company

Machine Operator

Sparks, NV · On-site

$17 - $20.25/hr

Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and ...

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Phone Operator information

See Reno, NV salary details

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How much do phone operator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for phone operator in Reno, NV is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.42 per hour, depending on experience, location, and employer.

Do phone operators exist anymore?

Phone operators, also known as switchboard operators, are largely obsolete due to advances in automated telephone systems and digital technology. Today, most communication is handled by automated systems, and the role of human operators has significantly declined, though some specialized or emergency services may still employ them.

How does a Telephone Operator work?

A telephone operator connects calls by manually or automatically routing incoming and outgoing calls using switchboards or computerized systems. They assist callers with directory information, handle emergency or special requests, and ensure clear communication between parties. Strong communication skills and knowledge of telephony equipment are essential for the role.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

How much does a Telephone Operator make?

The average salary for a telephone operator is around $30,000 to $40,000 per year, depending on experience, location, and the employer. Many roles also offer shift differentials and benefits, and strong communication skills are essential for success in this field.

What jobs pay 4000 a week without a degree?

A phone operator typically earns less than $4,000 per week; high-paying roles that do not require a degree are rare. Some skilled trades, sales positions, or entrepreneurial ventures can reach that income level, often requiring experience, certifications, or specialized skills. Most jobs paying $4,000 weekly usually demand advanced training or significant experience.
More about Phone Operator jobs
What are popular job titles related to Phone Operator jobs in Reno, NV? For Phone Operator jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Phone Operator jobs? Cities near Reno, NV with the most Phone Operator job openings:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Reno, NV as of June 2026, with employment types broken down into 62% Full Time, 36% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,039 per year, or $17.8 per hour.
Dolan Phone Sales Concierge

Dolan Phone Sales Concierge

Dolan Auto Group

Reno, NV

$15.50 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Dolan Auto Group, Named Best Place to Work in Northern Nevada, is looking for an energetic individual to work in our Sales Business Development Call Center to help customers find the right vehicle, set up their sales appointment, and cultivate long term relationships with our customers.

Why Dolan?

We are an exciting, dynamic, and highly successful team. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package.

Essential Duties and Responsibilities:

Primary duties and responsibilities include, but are not limited to, the following:

  • Answer incoming sales calls, emails, andinternet leads
  • Help customers find the best time to view our inventory
  • Long-term follow-up with prospective clients
  • Set appointments with sales
  • Update guest information in our systems
  • Maintain a thorough knowledge of the different vehicles available
  • Maintain ongoing relationships with customers
  • Assist guests in completing purchases online

Benefits:

After 90 days (about 3 months) every full-time Dolan Auto Group employee will receive the following benefits:

  • Paid Time Off/Vacation
  • Employer Paid Health Insurance
  • Employer Paid Dental Insurance
  • Employer Paid Vision Insurance
  • Employer Paid Short Term Disability Insurance
  • Employer Paid Term Life Insurance
  • Employer Matched Christmas Club Savings Fund
  • Employee pricing on vehicle purchases, service, and parts.
  • Training, tuition, and certification reimbursement for job-specific training
  • Exclusive employee discounts available through select local businesses

401k Retirement Plan

In addition, optional Allstate supplemental benefits are available at the employee's expense including additional dental, vision, short-term disability, accident, cancer, etc.

Why Should You Apply?

At Dolan Auto Group, it's all about the drive. The drive to do better. To improve each, and every day. To move expectations forward. To break away from the status quo, and to connect to our community like never before. Not only are we big community supporters, but we also provide a fun, fast-paced, and rapidly growing workplace where growth and advancement opportunities abound for over 600 local residents, we call the Dolan Family.

A Few Things Worth Knowing about Dolan Auto Group:

Dolan Auto Group has been serving the Reno Tahoe community since 1982, currently employing over 550 local residents. We take pride in being a family owned and operated business dedicated to treating our employees and customers like family, all while working to make a difference in the lives of those in our community who need it most.

  • Voted Best Place to Work and received 1st place: 2020, 2021, and 2022.
  • Best Place to Work Finalist 2016, 2017, 2018 - voted for by over 550 employees.
  • Most Philanthropic Business by NNBW.
  • Business Recognition Program Honored by the City of Reno.

Get In and Join the Family!

Qualifications:

  • High School diploma or equivalent.
  • Possess an acceptable driving record and a valid driver's license.
  • Be at least 18 years of age.
  • Ability to multi-task in a fast-paced work environment.
  • Strong organizational skills and detailed oriented.
  • Strong communication skills.
  • A team player who is focused on providing exemplary customer service.

Apply