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Phone Operator Jobs in Modesto, CA (NOW HIRING)

DBM GLOBAL INC

Heavy Machine Operator (B)

Stockton, CA · On-site

$21.50 - $22.50/hr

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Mathematical Skills: Ability to add, subtract, multiply and divide into ...

AMS.NET

Accounts Payable Clerk - Livermore, CA

Livermore, CA

$21.75 - $27.25/hr

Backup operator for incoming phone calls. 33.Provide backup for all finance team members. Skills/Qualifications: 1.Proficient in the use of Microsoft Word and Excel. Ability to use Quick Books a plus ...

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All JobsPhone Operator JobsPhone Operator Jobs in Modesto, CA

Phone Operator information

See Modesto, CA salary details

$9

$18

$26

How much do phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for phone operator in Modesto, CA is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.53 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Modesto, CA?

The most popular types of Phone Operator jobs in Modesto, CA are:

What cities near Modesto, CA are hiring for Phone Operator jobs?

Cities near Modesto, CA with the most Phone Operator job openings:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Modesto, CA as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Contract, and 2% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,191 per year, or $18.8 per hour.

Heavy Machine Operator (B)

DBM GLOBAL INC

Stockton, CA • On-site

$21.50 - $22.50/hr

Full-time

Medical

Re-posted 21 hours ago

Job description

Employee Value Proposition 

Working for a world-class leader in building structures and bridges, a Schuff Steel HMO-B brings his/her expertise and knowledge in fabrication to build some of the most complex and high-profile projects in the commercial building, bridge and industrial sectors. Critical to the field of forming material by operation of non-CNC machines and equipment such as M/S Punch, NC Drill, Roll Break and Press Brake.  Also operates machines under HMO C classification.  The HMO-B utilizes a high degree of proficiency while utilizing full skills of the trade including knowledge and understanding of non-CNC machines and equipment. To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. 

In return, the Company will offer competitive market-based compensation and comprehensive health insurance benefits.  We are committed to professional development and growing our business.  We are looking for a professional with a growth mindset who desires a progressive long-term career.

Core Responsibilities

  • Layout, read, interpret blueprints, shop drawings and other company documents. 
  • Operates heavy steel fabrication machinery according to company requirements.
  • Load and unload equipment with material manually and through the use of an overhead crane or magnet. 
  • Perform daily preventative maintenance.  
  • Troubleshoot, properly mark and stamp materials. 
  • Perform daily cleaning of machines. 
  • Locate parts and supplies for machine operation and grind material.
  • Keeps work area organized and clean.
  • Transport material by a crane as needed and required.
  • Must adhere to and follow all safety rules and PPE requirements

Education/Training - Work Experience

High school diploma or general education degree (GED), and/or 12 months experience; completion of a closely related vocational training course through an accredited school may substitute for the required experience. 

Specialized Knowledge – Certificates & Licenses

  • Equipment Knowledge & Skills – includes the operation of non-CNC machines and equipment such as M/S Punch, NC Drill, Roll Break and Press Brake Also operates machines under HMO C Classification. Overhead cranes and forklifts
  • Language Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Mathematical Skills:  Ability to add, subtract, multiply and divide into all units of measure.
  • Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
  • Certificates, Licenses, Registrations:  None

DBM Global including its U.S. subsidiaries is an Equal Opportunity Employer with an Affirmative Action Plan

*Recruiters* - Resumes submitted without current/valid vendor agreement will become property of DBM Global Inc. Any recruiting/staffing firm or agency wishing to do business with DBM Global must contact the Talent Acquisition Department at (602) 252-7787.   Recruiting/staffing firms may NOT contact hiring managers directly.  Firms that do not honor this request will be removed from consideration.

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