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Phone Manager Jobs in California (NOW HIRING)

Accounting Manager

Santa Rosa, CA ยท On-site

$130K - $150K/yr

Senior Accountant / Accounting Manager (experience dependent) Department: Accounting and Finance Reports To: Controller FLSA Status: Salary/Exempt, Full-Time, Benefited Compensation Details: $130k ...

Stop Setter phone clerk

Santa Ana, CA

$16 - $20.75/hr

... management services, as well as statewide courier/messenger service. We provide a wide array of ... This position is primarily phone-based and focuses on coordinating appointments, confirming record ...

Showing results 21-40

Phone Manager information

What is a phone manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are the key skills and qualifications needed to thrive as a phone manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

How much do phone managers make in the US?

Phone managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, location, and the size of the organization. They often oversee call center operations, manage staff, and ensure customer service standards are met, requiring strong communication and leadership skills.

What are some common challenges faced by phone managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

What are the most commonly searched types of Phone jobs in California? The most popular types of Phone jobs in California are:
What cities in California are hiring for Phone Manager jobs? Cities in California with the most Phone Manager job openings:

Virtual Phone Sales Representative

InsuraTec

Santa Ana, CA โ€ข Remote

Full-time

Posted 29 days ago


Job description

Virtual Phone Sales Representative

Location: Remote – U.S. Based Only
Job Type: Full-Time | Flexible Schedule


Ready to close more deals from home with a proven sales system?

We’re hiring motivated Virtual Phone Sales Representatives who want to plug into a high-converting, fully scripted sales process—with zero cold calling and 100% remote flexibility.

At InsuraTec, we equip you with warm inbound leads, step-by-step scripts, and a system that converts 1 out of every 3 sat appointments into a sale. No guesswork. No chasing leads. Just consistent sales and unlimited earning potential.


What You’ll Do:
  • Conduct scheduled phone appointments with inbound life insurance leads

  • Follow our 100% scripted presentation from intro to close

  • Educate clients on financial protection products (life, mortgage protection, final expense, etc.)

  • Submit applications electronically and maintain client records in CRM

  • Attend weekly training calls and team development sessions


Why Join InsuraTec?
  • Proven System: Scripted process with a 33% conversion rate

  • No Cold Calls: Inbound, pre-qualified leads

  • Remote Freedom: Work from anywhere with Wi-Fi

  • High Commissions: Uncapped earning potential + monthly bonuses

  • Support & Mentorship: Ongoing coaching and team culture

  • Top Carriers: Access to A-rated insurance providers


What You Need:
  • Active life insurance license (required)

  • Phone sales or telesales experience preferred

  • Confidence using scripts and handling objections

  • Coachable mindset and strong follow-up habits

  • Comfortable working independently in a remote setting


Compensation:
  • Commission-only role with top earners making $75,000–$120,000+ annually

  • Monthly bonus programs and incentive trips

  • Promotions based on performance, not seniority


Keywords: Virtual Sales, Remote Phone Sales, Licensed Insurance Agent, Remote Closer, Inbound Sales, Work From Home Jobs, Telesales Agent, Final Expense, Life Insurance Sales, High-Ticket Closing, Commission Sales, Insurance Telesales, Appointment Closer


Apply Now
If you're ready to close more deals with less stress—and finally earn what you’re worth—apply today to become a Virtual Phone Sales Representative at InsuraTec.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.