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Phone Manager Jobs in Arizona (NOW HIRING)

GoldenWest Management Inc

Be Seen First

Business Development Manager Sales

Phoenix, AZ · On-site

$100K - $140K/yr

Cell Phone + Laptop * Paid-time-off * Health & Family Benefits * Gas Allowance Apply with PDF Resume and subject line " BDM PHX"

ALLO Fiber

Business Sales Account Manager

Kingman, AZ · On-site

They are seeking a Business Sales Account Manager to drive sales of Managed IT, Cybersecurity, and Cloud Based Business Phone services to existing clients, while developing new business opportunities.

Practice Strategies LLC

Dental Office Manager

Phoenix, AZ · On-site

$40K - $60K/yr

Answering and handling phone calls * Managing the A/R Requirements: * Dentrix patient management software experience is preferred * Excellent communication/people/problem solving and phone skills

Practice Strategies LLC

Dental Office Manager

Phoenix, AZ · On-site

$40K - $60K/yr

Answering and handling phone calls * Managing the A/R Requirements: * Dentrix patient management software experience is preferred * Excellent communication/people/problem solving and phone skills

StorAmerica Management

Assistant Manager

Glendale, AZ · On-site

StorAmerica Management - Looking for an Energetic Self Storage Floater Assistant Manager in the ... Control delinquencies through phone contact and letters on a scheduled basis. Perform minor ...

RILEY DECKER, INC.

Sales Manager

Avondale, AZ · On-site

Benefits of Sales Manager: $50,0000 - $55,000 a year base salary UNCAPPED commission Monthly auto stipend, cell phone stipend and laptop provided Unlimited referral program Responsibilities of Sales ...

StorAmerica Management

Assistant Manager

Glendale, AZ · On-site

$18/hr

StorAmerica Management - Looking for an Energetic Self Storage Floater Assistant Manager in the ... Control delinquencies through phone contact and letters on a scheduled basis. Perform minor ...

Emblem Home Health Phoenix

Intake Manager

Phoenix, AZ · On-site

Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to ... its own management, employees and assets. More information about The Pennant Group, Inc. is ...

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Phone Manager information

What is a phone manager?

A Phone Manager is responsible for overseeing telephone communication systems within an organization, which can include managing incoming and outgoing calls, maintaining phone hardware and software, and supervising staff who handle calls. They ensure that communication flows smoothly, troubleshoot issues, and may also analyze call data to improve efficiency. In some companies, Phone Managers are involved in training employees on proper phone etiquette and system use. Their role is essential for businesses that rely heavily on telecommunication for customer service or internal coordination.

What are some common challenges faced by phone managers, and how can they be addressed?

Phone Managers often encounter challenges such as handling high call volumes, ensuring consistent customer service quality, and managing a diverse team of call agents. To address these, it's important to implement effective call routing systems, provide ongoing training for staff, and maintain clear communication channels within the team. Additionally, regularly reviewing performance metrics and seeking feedback helps identify areas for improvement and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a phone manager, and why are they important?

To excel as a Phone Manager, you typically need experience in telecommunications management, strong organizational skills, and a background in customer service or call center operations. Familiarity with phone system software (such as VoIP platforms), CRM tools, and sometimes certifications like CompTIA Network+ are often required. Exceptional communication, leadership, and problem-solving abilities help you manage teams and resolve technical or customer issues efficiently. These skills are crucial for ensuring seamless phone operations, high customer satisfaction, and effective team performance.

What is the difference between Phone Manager vs Customer Service Representative?

AspectPhone ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in team managementHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises call center teams, manages operationsHandles customer calls, provides support
Industry UsageCommon in call centers, telecom, tech companiesWidespread across retail, telecom, service industries

The main difference is that a Phone Manager oversees call center operations and manages teams, while a Customer Service Representative directly interacts with customers to resolve issues. The Phone Manager typically has leadership responsibilities, whereas the Customer Service Representative focuses on customer support tasks.

How much do phone managers make in the US?

Phone managers typically earn a median annual salary of around $50,000 to $70,000 in the US, depending on experience, location, and the size of the organization. They often oversee call center operations, manage staff, and ensure customer service standards are met, with some roles offering additional bonuses or benefits.

What are the most commonly searched types of Phone jobs in Arizona?

The most popular types of Phone jobs in Arizona are:

What cities in Arizona are hiring for Phone Manager jobs?

Cities in Arizona with the most Phone Manager job openings:

Phone Manager jobs near you

Business Development Manager Sales

GoldenWest Management Inc

Phoenix, AZ • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Business Development Manager – Property Management Sales Role


Compensation: Top performers earn $90,000 to $125,000 annually (base + commissions) Employment Type: Salary; Full-Time (NOT REMOTE)

GoldenWest Management is looking for a driven, relationship-focused salesperson to join our growing team.

As a Business Development Manager, you’ll work directly with Realtors and Property owners, helping them understand the value of professional property management and guiding them through the decision to partner with our company.

This is not a high-pressure sales role. It’s about building trust, asking the right questions, and becoming a go-to resource for owners and agents. Over time, our top BDMs become trusted advisors and play a key role in long-term client success.

What You’ll Do

  • Respond quickly and professionally to inbound leads
  • Meet with property owners and walk them through our management approach
  • Build relationships with real estate agents and local partners to drive referrals
  • Attend networking events, office visits, and industry meetups to stay active in the market
  • Execute outbound efforts to create new client and partner opportunities
  • Qualify prospects and guide them through the decision process
  • Maintain a clean, organized pipeline in our CRM
  • Follow up consistently and build long-term relationships

What We’re Looking For

  • Strong communicator who can connect naturally in person, over the phone, and via email
  • Comfortable with consultative, relationship-based sales
  • Experience in residential real estate is preferred, but not required
  • Experienced with social media and ability to use such platforms to promote your 
  • Organized, responsive, and self-motivated 
  • Able to manage a pipeline and staying consistent with prospect and partner follow up
  • Someone who wants to build a long-term book of business, and achieve stable success month in and month out


Why Join GoldenWest

  • We love our people
  • You’re selling a high-demand service that helps owners protect and grow their investments
  • Strong market opportunity with limited competition in many areas
  • Hands-on training, coaching, and ongoing support
  • Clear path for growth as the company continues to expand
  • Team-oriented environment where people support each other


Compensation

  • Monthly Base Salary $xxxx
  • Bonus/Commissions paid monthly
  • Cell Phone + Laptop
  • Paid-time-off
  • Health & Family Benefits
  • Gas Allowance


Apply with PDF Resume and subject line “BDM PHX”