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Phone Associate Jobs in Arizona (NOW HIRING)

Londen Insurance Group

Be Seen First

Underwriting / Phone Verification Associate

Phoenix, AZ · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Phone Verification Associate If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company that recognizes and ...

Bass Pro Shops

Phone Operator/Switchboard Outfitter

Tucson, AZ · On-site

$14.25 - $18/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Answers and directs incoming phone calls in a prompt, friendly and outgoing manner ... Handles customer and associate questions and requests. * Distributes applications to prospective ...

Qntmlogic

Associate Attorney

Phoenix, AZ · On-site

$95K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the job Trial/Associate Attorney We are an established multi-state real estate law firm ... Provide legal advice through phone consultations, emails, and video conferences. * Draft legal ...

Hiland's Cigars

E - Commerce Associate

Phoenix, AZ · On-site

$20 - $25/hr

E-Commerce Associate Job Summary Hiland's Cigars is seeking a motivated and dependable E-Commerce ... Provide professional and courteous support over the phone and through email. * Process and update ...

Blue Compass RV Prescott

RV Sales Associate

Prescott, AZ · On-site

$60K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Avondale

RV Sales Associate

Avondale, AZ

$60K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Tucson

RV Sales Associate

Tucson, AZ · On-site

$75K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Tucson

RV Sales Associate

Tucson, AZ

$75K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Avondale

RV Sales Associate

Avondale, AZ · On-site

$60K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Avondale

RV Sales Associate

Avondale, AZ · On-site

$60K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Tucson

RV Sales Associate

Tucson, AZ

$75K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Avondale

RV Sales Associate

Avondale, AZ

$60K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Avondale

RV Sales Associate

Avondale, AZ · On-site

$60K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Tucson

RV Sales Associate

Tucson, AZ · On-site

$75K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Prescott

RV Sales Associate

Prescott, AZ

$60K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

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Showing results 1-20

All JobsPhone Associate JobsPhone Associate Jobs in Arizona

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Arizona?

The most popular types of Phone jobs in Arizona are:

What cities in Arizona are hiring for Phone Associate jobs?

Cities in Arizona with the most Phone Associate job openings:

Phone Associate jobs near you

Underwriting / Phone Verification Associate

Londen Insurance Group

Phoenix, AZ • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Up to $3,000 incentive for joining our company!

Phone Verification Associate

If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company that recognizes and rewards hard work and dedication, we want to talk to you!

Responsibilities:

  • Communicate effectively and empathetically with our agents and clients
  • Analyze callers’ questions and provide knowledge based resolutions
  • Ability to work in an above average paced environment
  • Attention to detail and strong notating skills are pivotal

We are looking for:

  • Positive, team-first mentality
  • Excellent communication skills
  • Strong troubleshooting skills
  • Taking ownership of work
  • Bilingual preferred (English/Spanish)


Benefits:

  • Up to $3,000 incentive for joining our company!
  • Company paid continuing education
  • Low-cost medical/dental after 30 days of employment
  • Company paid Life Insurance, Long and Short-term disability insurance
  • 401K with generous company match plus profit sharing
  • 2 weeks paid vacation, 1 week sick, plus 3 personal days
  • Work from our Home Office (HQ) or Hybrid (HQ and Remote)
  • Monday - Friday 10:30 AM - 7:00 PM and Saturdays from 7:00 AM - 2:00 PM

Why we are different:

“Good people doing good work” has always been the key to our company’s success. As a privately held, family-owned company in business for over 58 years, we treat our associates as members of our family. Good, old-fashioned hard work, going above and beyond, and standing out above your peers take precedence over seniority. If you are ready to make a difference, apply today!

About Londen Insurance Group

Lincoln Heritage Life Insurance, serves some 1,000,000 policies and is the national leader in the Final Expense Market and we are looking for dedicated, hard-working, customer focused individuals to join our growing team. If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company-one that recognizes and rewards hard work and dedication, we want to talk to you!

Company Description

About Londen Insurance Group

Lincoln Heritage Life Insurance, serves some 1,000,000 policies and is the national leader in the Final Expense Market and we are looking for dedicated, hard-working, customer focused individuals to join our growing team. If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company-one that recognizes and rewards hard work and dedication, we want to talk to you!