ZipRecruiter

Log In

2

Phone Customer Service Remote Jobs (NOW HIRING)

NTT DATA

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

Designated quiet area to complete calls while working from home * Providing front-line phone ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT America

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

Designated quiet area to complete calls while working from home * Providing front-line phone ... Remote employees must adhere to all technical support procedures and protocols. * Chronic ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal ... Remote employees must adhere to all technical support procedures and protocols. \t * Chronic ...

Doherty

Remote Customer Service

Waite Park, MN · Remote

$19 - $22/hr

Remote Customer Service Location: Remote - Work From Home! Compensation: $19-$22 / hr Schedule ... phone. We are also hiring for a Bilingual English/Spanish Customer Service Rep for this role!

New

Express Employment

Remote Customer Service

Noble, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Must be able to type 40 wpm, navigate on computers, and comfortable talking on the phone. * Onsite ...

Flores & Associates

Customer Service Representative

$16.50 - $22.25/hr

FT Location:#LI- Remote, to be considered for this role, you must reside in one of the following ... Field phone calls from clients and participants throughout the day regarding the topics below in a ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service * 1 year experience working ... Providing front-line phone customer care support to policyholders, beneficiaries, agents, and ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service * 1 year experience working ... Providing front-line phone customer care support to policyholders, beneficiaries, agents, and ...

next page

Showing results 1-20

People also search for

All JobsPhone Customer Service Remote Jobs

Phone Customer Service Remote information

See salary details

$12

$23

$35

How much do phone customer service remote jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for phone customer service remote in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Phone Customer Service Remote vs Phone Support Specialist?

AspectPhone Customer Service RemotePhone Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge may be required
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service across various industriesTechnical support within specific sectors like IT or electronics
Common Search IntentCustomer service roles, remote customer supportTechnical support, troubleshooting roles

Phone Customer Service Remote and Phone Support Specialist roles both involve assisting customers via phone, but the former focuses on general customer service, while the latter often requires technical knowledge for troubleshooting. Both roles are typically remote and serve similar industries, but their specific responsibilities and skill requirements differ.

What are the key skills and qualifications needed to thrive as a Phone Customer Service Remote representative, and why are they important?

To thrive as a Phone Customer Service Remote representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like HDI or CompTIA Customer Service can be required. Patience, active listening, and time management are crucial soft skills for handling customer inquiries effectively from a remote setting. These competencies ensure positive customer experiences, efficient issue resolution, and high satisfaction in a virtual environment.

What are some common challenges faced by remote phone customer service representatives and how can they be managed?

Working as a remote phone customer service representative often involves challenges such as staying focused in a home environment, managing high call volumes, and maintaining clear communication without in-person team support. To manage these, it's important to set up a dedicated workspace, stick to a structured schedule, and use company-provided tools for real-time communication with your team. Regular check-ins and virtual meetings can help you stay connected and supported, while ongoing training ensures you stay up-to-date on products and procedures.

What are phone customer service remote jobs?

Phone customer service remote jobs involve assisting customers over the phone from a location outside of a traditional office, usually from home. Employees in these roles answer questions, resolve issues, process orders, and provide support for a company’s products or services. They use phone systems, computers, and sometimes chat or email to communicate with customers. This type of job often requires strong communication skills, patience, and the ability to work independently. Remote positions typically offer flexible schedules and eliminate the need for commuting.
More about Phone Customer Service Remote jobs
What cities are hiring for Phone Customer Service Remote jobs? Cities with the most Phone Customer Service Remote job openings:
What states have the most Phone Customer Service Remote jobs? States with the most job openings for Phone Customer Service Remote jobs include:
What job categories do people searching Phone Customer Service Remote jobs look for? The top searched job categories for Phone Customer Service Remote jobs are:
Phone Customer Service Remote jobs near you
Infographic showing various Phone Customer Service Remote job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Experience Coordinator (Travel)

Hope's Global Getaways

San Marcos, TX • Remote

$16.25 - $21.25/hr

Other

Posted 3 days ago

Job description

About the job Customer Experience Coordinator (Travel)
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Remote Opportunity
Do you enjoy creating positive customer experiences, staying organized, and helping people bring exciting plans to life? We are currently seeking motivated individuals to join our remote team as Customer Experience Coordinators.
In this role, you'll work closely with clients as they prepare for vacations, cruises, resort stays, and other travel experiences. You'll help coordinate details, answer questions, and provide support throughout the planning process while enjoying the flexibility of working remotely.
No previous travel industry background is necessary. We provide training, resources, and ongoing support to help you build confidence and succeed.
Responsibilities

  • Connect with clients to learn about their travel interests, priorities, and preferred experiences
  • Assist with researching destinations, accommodations, cruises, transportation options, and activities
  • Help coordinate travel arrangements and review booking information for accuracy
  • Provide updates regarding reservations, confirmations, and itinerary details
  • Support clients with questions, adjustments, and travel-related requests
  • Maintain organized records and documentation using company systems
  • Monitor supplier updates, destination information, and special travel promotions
  • Deliver professional service through phone, email, and online communication channels
  • Participate in virtual training programs and team development opportunities
Qualifications
  • Strong communication and customer service skills
  • Ability to stay organized while managing multiple projects
  • Comfortable working independently in a remote environment
  • Basic computer knowledge and confidence using online platforms
  • Reliable internet access
  • Positive attitude and willingness to learn new skills
  • Strong attention to detail and follow-through
  • Must be at least 18 years old
  • Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring locations
Benefits
  • Fully remote position
  • Flexible scheduling options
  • Comprehensive onboarding program
  • Ongoing coaching and mentorship
  • Access to travel industry suppliers and planning tools
  • Travel-related perks and incentive opportunities
  • Supportive team culture
  • Professional development and advancement opportunities

Apply