ZipRecruiter

Log In

2

Phone Customer Service Remote Jobs (NOW HIRING)

Globe Life American Income Division

Customer Service Remote

$16.50 - $22.25/hr

About the job Customer Service Remote About Us We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 ...

BCForward

Customer Service- Remote

Indianapolis, IN · Remote

$14.50/hr

Remote Duration: Temp - 6 months Pay Range: $14.50/hr (W2) Job ID: 408803 We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service ...

A-Line Staffing Solutions

Be Seen First

Inbound Benefit Customer Service (Remote)

San Diego, CA · Remote

$18.50/hr

REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate ... Provide support via phone, email, and web chat. * Research and resolve customer questions while ...

Nexora Talent

Remote- Customer Experience Service

Mesa, AZ · Remote

$35K - $50K/yr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... Respond to customer inquiries via email, phone, and messaging platforms. * Assist clients with ...

next page

Showing results 1-20

All Jobsremote JobsBusiness JobsPhone Customer Service Remote Jobs

Phone Customer Service Remote information

See salary details

$12

$23

$35

How much do phone customer service remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for phone customer service remote in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is a phone customer service remote?

Phone customer service remote jobs involve assisting customers over the phone from a location outside of a traditional office, usually from home. Employees in these roles answer questions, resolve issues, process orders, and provide support for a company’s products or services. They use phone systems, computers, and sometimes chat or email to communicate with customers. This type of job often requires strong communication skills, patience, and the ability to work independently. Remote positions typically offer flexible schedules and eliminate the need for commuting.

What are the key skills and qualifications needed to thrive as a phone customer service remote representative?

To thrive as a Phone Customer Service Remote representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like HDI or CompTIA Customer Service can be required. Patience, active listening, and time management are crucial soft skills for handling customer inquiries effectively from a remote setting. These competencies ensure positive customer experiences, efficient issue resolution, and high satisfaction in a virtual environment.

What are some common challenges faced by remote phone customer service representatives and how can they be managed?

Working as a remote phone customer service representative often involves challenges such as staying focused in a home environment, managing high call volumes, and maintaining clear communication without in-person team support. To manage these, it's important to set up a dedicated workspace, stick to a structured schedule, and use company-provided tools for real-time communication with your team. Regular check-ins and virtual meetings can help you stay connected and supported, while ongoing training ensures you stay up-to-date on products and procedures.

What is the difference between Phone Customer Service Remote vs Phone Support Specialist?

AspectPhone Customer Service RemotePhone Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge may be required
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service across various industriesTechnical support within specific sectors like IT or electronics
Common Search IntentCustomer service roles, remote customer supportTechnical support, troubleshooting roles

Phone Customer Service Remote and Phone Support Specialist roles both involve assisting customers via phone, but the former focuses on general customer service, while the latter often requires technical knowledge for troubleshooting. Both roles are typically remote and serve similar industries, but their specific responsibilities and skill requirements differ.

More about Phone Customer Service Remote jobs

What cities are hiring for Phone Customer Service Remote jobs?

Cities with the most Phone Customer Service Remote job openings:

What states have the most Phone Customer Service Remote jobs?

States with the most job openings for Phone Customer Service Remote jobs include:

What job categories do people searching Phone Customer Service Remote jobs look for?

The top searched job categories for Phone Customer Service Remote jobs are:

Phone Customer Service Remote jobs near you
Infographic showing various Phone Customer Service Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Service Remote

Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.50 - $22.25/hr

Other

Posted 19 days ago

Job description

About the job Customer Service Remote
About Us
We are a leading 100% union-label supplemental benefits provider, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have helped working families access supplemental and permanent benefit solutions designed to provide long-term financial protection and peace of mind.
Position Summary
We are hiring motivated, people-focused individuals to join our fully remote team. In this role, you will connect with union and association members who have requested information about their benefits, explain available options, and assist them through the enrollment process.
Responsibilities
Respond to inbound and outbound client inquiries
Schedule and lead virtual benefits consultations
Explain benefit programs and coverage options in a clear, professional way
Assist clients with applications and required documentation
Keep accurate records and maintain strong client relationships
Take part in ongoing training, mentorship, and leadership development
Qualifications
Strong communication and people skills
Positive attitude and professional presence
Customer service or sales experience is helpful but not required
Comfortable using computers and working remotely
Self-motivated, reliable, and coachable
Authorized to work in the U.S. or Canada
What We Provide
100% remote position with no commute
Flexible scheduling
Weekly pay plus monthly performance bonuses
Benefits package after the initial qualification period
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
Clear growth path with leadership and fast-track promotion opportunities
This is a great opportunity for someone who enjoys helping people, wants flexibility, and is ready to build a career with long-term growth potential. Apply today to take the next step.

Apply