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Phone Customer Service Remote Jobs (NOW HIRING)

Arsenault

Customer Service Remote Agent

Houston, TX · Remote

$16.50/hr

About the job Customer Service Remote Agent Full Become a member of our legendary Customer Service ... A phone landline is not required. It is useful, but not required, to have access to a smartphone ...

Enova International

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Call Center Sales/Customer Service (Remote)

Milwaukee, WI · Remote

$17/hr

Uphold exceptional customer service standards through articulate and effective verbal and written ... Proficient in phone communication and verbal skills, with a keen ability to actively listen

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · On-site +1

$16.50 - $22.50/hr

Responsibilities • Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. • Research, analyze and determine an ...

Enova International

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Call Center Sales/Customer Service (Remote)

Salt Lake City, UT · Remote

$17/hr

Uphold exceptional customer service standards through articulate and effective verbal and written ... Proficient in phone communication and verbal skills, with a keen ability to actively listen

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · Remote

$16.50 - $22.50/hr

Responsibilities Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. Research, analyze and determine an appropriate course ...

Enova International

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Call Center Sales/Customer Service (Remote)

Chicago, IL · Remote

$17/hr

Uphold exceptional customer service standards through articulate and effective verbal and written ... Proficient in phone communication and verbal skills, with a keen ability to actively listen

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Phone Customer Service Remote information

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How much do phone customer service remote jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for phone customer service remote in the United States is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Phone Customer Service Remote vs Phone Support Specialist?

AspectPhone Customer Service RemotePhone Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge may be required
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service across various industriesTechnical support within specific sectors like IT or electronics
Common Search IntentCustomer service roles, remote customer supportTechnical support, troubleshooting roles

Phone Customer Service Remote and Phone Support Specialist roles both involve assisting customers via phone, but the former focuses on general customer service, while the latter often requires technical knowledge for troubleshooting. Both roles are typically remote and serve similar industries, but their specific responsibilities and skill requirements differ.

What are the key skills and qualifications needed to thrive as a Phone Customer Service Remote representative, and why are they important?

To thrive as a Phone Customer Service Remote representative, you need strong verbal communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like HDI or CompTIA Customer Service can be required. Patience, active listening, and time management are crucial soft skills for handling customer inquiries effectively from a remote setting. These competencies ensure positive customer experiences, efficient issue resolution, and high satisfaction in a virtual environment.

What are some common challenges faced by remote phone customer service representatives and how can they be managed?

Working as a remote phone customer service representative often involves challenges such as staying focused in a home environment, managing high call volumes, and maintaining clear communication without in-person team support. To manage these, it's important to set up a dedicated workspace, stick to a structured schedule, and use company-provided tools for real-time communication with your team. Regular check-ins and virtual meetings can help you stay connected and supported, while ongoing training ensures you stay up-to-date on products and procedures.

What are phone customer service remote jobs?

Phone customer service remote jobs involve assisting customers over the phone from a location outside of a traditional office, usually from home. Employees in these roles answer questions, resolve issues, process orders, and provide support for a company’s products or services. They use phone systems, computers, and sometimes chat or email to communicate with customers. This type of job often requires strong communication skills, patience, and the ability to work independently. Remote positions typically offer flexible schedules and eliminate the need for commuting.
More about Phone Customer Service Remote jobs
What cities are hiring for Phone Customer Service Remote jobs? Cities with the most Phone Customer Service Remote job openings:
What states have the most Phone Customer Service Remote jobs? States with the most job openings for Phone Customer Service Remote jobs include:
What job categories do people searching Phone Customer Service Remote jobs look for? The top searched job categories for Phone Customer Service Remote jobs are:
Phone Customer Service Remote jobs near you
Infographic showing various Phone Customer Service Remote job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,994 per year, or $23.1 per hour.

Customer Service Remote Representative

Globe Life American Income Division

Sioux Falls, SD • On-site, Remote

$16 - $21.75/hr

Full-time

Medical, Life

Posted 15 days ago

Job description

Unleash Your Potential with a Flexible Remote Career
Are you ready to take your career to the next level while enjoying the freedom of working from home? AO is seeking motivated, growth-focused individuals who are passionate about helping others and committed to achieving personal and professional success.
As part of our expanding remote team, you'll have access to world-class mentorship, ongoing development, and advancement opportunities within a supportive, performance-driven environment. Here, your effort, consistency, and ambition directly shape your success.
This is more than a job-it's an opportunity to build a long-term career with flexibility, purpose, and unlimited growth potential.
Requirements • Responsibilities • Rewards
🌎 Work-From-Home Flexibility
Enjoy the stability of a fully remote position while creating a schedule that supports your lifestyle and goals.
📚 Virtual Training & Professional Development
Participate in ongoing workshops, mentorship, and leadership training designed to help you sharpen your skills and grow professionally.
💰 Weekly Pay + Performance Bonuses
Earn reliable weekly income with additional bonuses and incentives tied to your performance and growth.
🛡 Union Support & Representation
Benefit from union-backed support designed to provide stability, advocacy, and long-term career protection.
♥ Comprehensive Benefits
  • Life insurance coverage, including accidental death benefits
  • Health insurance reimbursement program
  • Leadership development opportunities
💻 Industry-Leading Tools & Technology
Access modern virtual systems and resources that streamline communication and support success in a remote environment.
Incentives, Recognition & Team Experiences
Qualify for leadership conventions, incentive trips, recognition events, and team-building experiences celebrating achievement and growth.
Key Responsibilities
  • Communicate with clients through phone and Zoom consultations
  • Deliver professional customer support and guidance
  • Build strong, long-term client relationships through service and follow-up
  • Educate clients on available benefits and coverage options
  • Participate in ongoing mentorship and leadership development programs
  • Collaborate with team members in a supportive remote environment
What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and strong work ethic
  • Ability to work independently while collaborating remotely
  • Adaptability in a fast-paced, growth-focused environment
  • Goal-oriented mindset with a desire to succeed

No prior industry experience is required. Full training and mentorship are provided.
Why AO?
AO is built on mentorship, flexibility, recognition, and opportunity. We believe success should be earned through growth, consistency, and support-not limited by traditional work structures.
Our culture encourages individuals to compete against their personal best while building meaningful careers that provide both financial opportunity and work-life balance.
How to Apply
Please submit your updated resume along with your compensation expectations for consideration.
All interviews are conducted through Zoom video conferencing to ensure convenience and accessibility.
Ready to Ignite Your Career?
If you're looking for a remote opportunity where growth, flexibility, mentorship, and purpose come together, we encourage you to apply today.
👉 Join AO and start building a future where your success is truly in your hands.

Apply