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Phone Bank Jobs in Iowa (NOW HIRING)

Peoples Bank

Personal Banker I

Indianola, IA · On-site

$20.26 - $22.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team at Peoples Bank!Peoples Bank, a locally owned and progressive community bank ... phone.Schedule:Regular shifts vary between 7:45 a.m. to 5 p.m. Monday through Friday.Saturday ...

First Bank

Flexible Transaction Banker

Cedar Falls, IA · On-site

$16.75 - $21/hr

... retail bank productsAssist customers with resolution of account concerns and issuesPromptly and cheerfully answer phone calls and greet in a professional manner.Cash Handling:Accurately process ...

First Bank

Flexible Transaction Banker

Waverly, IA · On-site

$16.75 - $20.75/hr

... retail bank productsAssist customers with resolution of account concerns and issuesPromptly and cheerfully answer phone calls and greet in a professional manner.Cash Handling:Accurately process ...

First Bank

Flexible Transaction Banker

Waverly, IA · On-site

$16.75 - $20.75/hr

... bank products * Assist customers with resolution of account concerns and issues * Promptly and cheerfully answer phone calls and greet in a professional manner. Cash Handling: * Accurately process ...

Peoples Bank

Personal Banker I - Indianola

Indianola, IA · On-site

$20.26 - $22.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team at Peoples Bank! Peoples Bank, a locally owned and progressive community bank ... phone. Schedule: * Regular shifts vary between 7:45 a.m. to 5 p.m. Monday through Friday.

First Bank

Flexible Transaction Banker

Cedar Falls, IA · On-site

$16.75 - $21/hr

... bank products * Assist customers with resolution of account concerns and issues * Promptly and cheerfully answer phone calls and greet in a professional manner. Cash Handling: * Accurately process ...

Peoples Bank

Traveling Personal Banker I

Indianola, IA · On-site

$20.26 - $22.52/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Team at Peoples Bank!Peoples Bank, a locally owned and progressive community bank ... the phone.Schedule:Regular shifts vary between 8 a.m. to 5 p.m. Monday through Friday.Saturday ...

Hills Bank

Retail Banker

Cedar Rapids, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app.Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

New

Hills Bank

Retail Banker

Mount Vernon, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app.Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Hills Bank

Retail Banker 1

Cedar Rapids, IA

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Hills Bank

Retail Banker 1

Mount Vernon, IA

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Hills Bank

Retail Banker 1

Mount Vernon, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Hills Bank

Retail Banker 1

Mount Vernon, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Hills Bank

Retail Banker 1

Cedar Rapids, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Burlington, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Nicolet National Bank, our culture is based on the principles of community banking, putting the ... PC, phone system, general office equipment. * Ability to maintain strict confidentiality. * Solid ...

Hills Bank

Retail Banker 1

Cedar Rapids, IA · On-site

$18.50/hr

This effort will include contacting customers by phone, direct mail, email and/or digital app. * Acquire the necessary knowledge about bank products and services, and other departments' and coworkers ...

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All JobsPhone Bank JobsPhone Bank Jobs in Iowa

Phone Bank information

See Iowa salary details

$4

$15

$18

How much do phone bank jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for phone bank in Iowa is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.08 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Iowa?

The most popular types of Phone Bank jobs in Iowa are:

What are popular job titles related to Phone Bank jobs in Iowa?

For Phone Bank jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Iowa look for?

The top searched job categories for Phone Bank jobs in Iowa are:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Iowa as of August 2026, with employment types broken down into 82% Full Time, 11% Part Time, 3% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,935 per year, or $15.4 per hour.

Personal Banker I

Peoples Bank

Indianola, IA • On-site

$20.26 - $22.52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Join Our Team at Peoples Bank!Peoples Bank, a locally owned and progressive community bank, attributes its financial success and growth to its outstanding employees. Since 1998, we've expanded from a small office on the Indianola square to branches in Carlisle, Chariton, Indianola, Lacona, Knoxville, Milo, Pleasantville, and Seymour. What sets us apart is our commitment to taking the time to answer our customers' questions and solve their problems. Unlike other banks that focus on quotas, we encourage our employees to do what's right for our customers and colleagues. We offer competitive compensation, excellent benefits, opportunities for professional growth, community involvement, and a positive work environment.Position: Personal Banker I (Indianola Location)Responsibilities:Open, close, and maintain checking accounts, savings accounts, certificates of deposit, IRAs, safe deposit boxes, ATM/Debit Cards, and online banking.Perform teller duties and rotate between New Accounts, Call Center, and the Teller area in Indianola.Travel to other bank locations to assist with staffing shortages.Qualifications:High School Diploma/GED required.One year of banking experience preferred.Excellent communication skills (verbal, written, listening, and etiquette).Positive, helpful, and professional attitude.Ability to work in a team-oriented and fast-paced environment.Strong problem-solving skills, computer skills, and multitasking ability.Ability to handle multiple interruptions while efficiently assisting customers in-person and over the phone.Schedule:Regular shifts vary between 7:45 a.m. to 5 p.m. Monday through Friday.Saturday rotation from 7:45 a.m. to 12 p.m.Compensation:Pay range: $20.26 - $22.52/hr (based on previous banking experience).Health, Dental, and Vision Insurance.Employer-paid Life Insurance, Short-Term Disability, and Long-Term Disability.401K with Employer Match.15+ days of PTO per year.Family Leave Plan.Over 11 Paid Holidays.Employer-paid Identity Theft Insurance.Aflac Insurance.Flexible Spending Accounts.Peoples Bank Stock Purchase Plan.Free personal checking accounts and safety deposit box.Peoples Bank is an Affirmative Action and Equal Opportunity Employer. We provide equal employment opportunities without regard to any status protected by federal or local law.