1

Phone Associate Jobs in Utah (NOW HIRING)

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

Front Desk Associate

Saint George, UT ยท On-site

$17 - $20/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high ...

New

Front Desk Associate

Saint George, UT ยท On-site

$17 - $20/hr

As a Front Desk Associate, you are the customer's first point of contact, both over the phone and in-person. Your passion for providing outstanding customer service directly contributes to the high ...

New

Receiving Associate

Tooele, UT

$16 - $19.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Assist in floor moves, merchandising, display ...

Seasonal Sales Associate

Draper, UT ยท On-site

$12.50 - $15/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

About the Role As a Client Service Associate on the Client Services team, you will support our ... Address and resolve client issues via chat, phone, email, and text, applying good judgment and Rho ...

Inside Sales Associate

West Jordan, UT ยท On-site

$52 - $80/hr

Inside Sales Associate - Join AMD Laser's Growing Sales Team! About Us: AMD, located in West Jordan ... Master CRM and e-commerce platforms, while enhancing your communication, phone, and sales skills.

Showing results 41-60

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Utah?

The most popular types of Phone jobs in Utah are:

What cities in Utah are hiring for Phone Associate jobs?

Cities in Utah with the most Phone Associate job openings:

Registered Client Associate

130 Raymond James Financial Services, Inc.

Salt Lake City, UT โ€ข On-site

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Summary

Snowpine Wealth is an independently owned wealth management practice that delivers strategic financial guidance and a highly personalized client experience. Small yet mighty, we work collectively as a team to ensure our clients' needs are met. As we continue to grow, we are seeking a Registered Client Associate who understands the needs of the business, is passionate about delivering an exceptional client experience, and excels in both communication and operational administration.

Above all, the ideal candidate has a servant heart and the empathy of a close friend. Essential Duties and Responsibilities Interacts daily with clients, including basic inquiries and sensitive account information Schedules meetings on the phone, in person, virtually, and through mailings Works both independently and within a team environment to provide crucial support to the financial advisors and branch office Open new client accounts, process money movement, and research information as needed Creates and maintains records and files utilizing Client Relationship Management (CRM) software Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures Places trades as directed by and on behalf of Wealth Partner Performs other duties and responsibilities as assigned Knowledge, Skills, and Abilities Knowledge of Company's working structure, policies, mission, and strategies General office practices, procedures, and methods Skill in Client Relationship Management (CRM) software, or similar contact management software Microsoft Office 365 applications Effective communication across multiple client platforms (in-person, virtual, phone and mail) Ability to Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases Analyze and research account information Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment Identify time sensitive items and assess competing priorities Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns Provide a high level of customer service in a calm, professional manner Use mathematics sufficient to process account and transaction information Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually Work both independently and as part of a cohesive team Provide a high level of customer service Experience 2+ years of general office and customer service experience Education Bachelor's degree required Registrations Series 7 & 66 required or willing to obtain within stated period after start date Workstyle Onsite Benefits Medical Insurance Stipend, PTO + Market Holidays Snowpine Wealth and its employees are independent contractors with respect to Raymond James, not employees of Raymond James.

The term "Raymond James" includes but is not limited to Raymond James Financial Services, Inc. ("RJFS") and Raymond James Financial Services Advisors. Inc. ("RJFSA") as affiliates. PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.

Education

Bachelor's Work Experience Certifications Travel Less than 25% Workstyle Resident The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to: Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start โ€“ or continue โ€“ growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care.

From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint.