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Phone Associate Jobs in Utah (NOW HIRING)

Sales Associate

American Fork, UT · On-site

$12.50 - $17/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Maintain an awareness of all product knowledge ...

Janitorial Associate

Layton, UT

$12.75 - $15.50/hr

Professional etiquette and positive attitude in all communications, including phone and radio with associates and customers * Ability to freely access all areas of the store including sales floor ...

AdministratIve Associate

West Valley City, UT · On-site

$16.75 - $21/hr

Administrative Associate Coordinates documents and gathers and inputs data related to assigned ... Serve as the primary point of contact for customers, visitors, and incoming phone inquiries

Sales Associate

Santa Clara, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

Sales Associate

Saint George, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

Sales Associate

Washington, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

Sales Associate

Washington, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

Sales Associate

Santa Clara, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

Sales Associate

Saint George, UT · On-site

$14 - $18/hr

As a Sales Associate, you will play a crucial role in supporting the General Manager (GM) in ... Must be fluent in English and have excellent communication skills via in person, phone and email

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

The Guest Experience Associate - Carcierge is the face of Go Rentals, a guest-facing luxury ... Additional perks, including travel assistance and a $40 monthly cell phone stipend If you're ...

Janitorial Associate

Layton, UT · On-site

$12.75 - $15.50/hr

Professional etiquette and positive attitude in all communications, including phone and radio with associates and customers * Ability to freely access all areas of the store including sales floor ...

Janitorial Associate

Layton, UT · On-site

$12.75 - $15.50/hr

Professional etiquette and positive attitude in all communications, including phone and radio with associates and customers * Ability to freely access all areas of the store including sales floor ...

Receiving Associate

Bountiful, UT · On-site

$16 - $19.25/hr

Answer incoming phone calls. * Constant radio communication with all associates. * Comprehensive knowledge of the products Coastal Farm sells. * Assist in floor moves, merchandising, display ...

Showing results 41-60

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
What are the most commonly searched types of Phone jobs in Utah? The most popular types of Phone jobs in Utah are:
What cities in Utah are hiring for Phone Associate jobs? Cities in Utah with the most Phone Associate job openings:

$16.50 - $22/hr

Part-time

Re-posted 28 days ago


Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices expertly and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • Good Problem-solving skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 32 hours per week for a 4- to 5-day work week